Digital Cosmopolitans: An Interview with Ethan Zuckerman (Part Two)

The word, cosmopolitanism, is often used and often misunderstood. What does the term mean to you? What do you see as the core values or virtues of adopting a more cosmopolitan perspective?
I debated whether or not to use the world “cosmopolitanism” in the book, as it evokes a sense of globe-hopping placelessness that’s not what I wanted to evoke. But I ended up using it because I found Kwame Appiah’s thinking about cosmopolitanism so helpful.
Appiah, a Ghanaian-American philosopher, suggests that cosmopolitans recognize that there is more than one acceptable way to live in the world, and that we may have obligations to people who live in very different ways than we do. This, he argues, is one of the possible responses to a world where we find ourselves interacting with people from very different backgrounds. Cosmopolitanism doesn’t demand that we accept all ways of living in the world as equally admirable – he works hard to draw a line between cosmopolitanism and moral relativism – but does demand that we steer away from a fundamentalist or nationalist response that sees our way as the only way and those who believe something different as inferior or unworthy of our consideration or aid.
I’m struck by how personal a response Appiah’s cosmopolitanism is. He navigates two very different cultures in his life – his academic life in Princeton and his family in Ghana – and aspects of that life, notably his homosexuality, can be very controversial in one environment and uncontroversial in another. The solution he proposes, it struck me, is one of the more thoughtful approaches to life in a world where we continually encounter other ways of thinking and living. A cosmopolitan approach offers us the encouragement to discover other ways of solving a problem while accepting the idea that we may choose to continue living in ways we have in the past. What we are not free to do is to dismiss other ways of living out of hand, or to fall back on a narrow, tribal definition of obligation. It strikes me as a responsible reaction to a world that is connected in ways large and small, in ways we rarely see or understand.
 You discuss across the book the symptoms of an “incomplete globalization.” Is it incomplete in the sense that it is broken or incomplete in the sense that it is still in process? 
One of the criticisms I’ve received about the book is that it’s insufficiently critical of contemporary global capitalism. One reason critics have brought up that objection is that I’m enthusiastically pro-globalization, though not in the ways most people use that term. I’ve been involved with global economic development for the past two decades, and it has persuaded me that what developing economies need is more globalization, not less. Nations that have the hardest time educating their populations and giving them economic opportunities tend to be those most detached from global trade and migration flows. This doesn’t mean that I support exploitative globalization, and I think that a great deal of what happens at the WTO and other international trade fora is rigged against developing nations. But the enemy isn’t globalization – it’s bad, unfair globalization.
I use “incomplete globalization” as a way of describing a tension between three types of movement. Atoms are quite free to move across global borders – we’ve built trade systems that allow low-cost sourcing of raw materials and manufactured goods from across continents and oceans. While trade in atoms isn’t barrier free, it’s far less restrained than the flow of people, which has been dramatically restrained in the 20th century, to the great detriment of many in the developing world. I am deeply influenced by Lant Prichett’s arguments which make the case that increased migration would be the single biggest step taken towards economic development in poor nations. My contribution to the debate is to note that globalization of bits often lags behind globalization of atoms, closely following the globalization of people. I am concerned that a world where we globalize atoms and not bits is a dangerous world – we are dependent on other parts of the world without understanding local circumstances. So I would argue for a more complete globalization of atoms, bits and people, in ways that are careful, fair and focused on human development. So “incomplete globalization” is both broken in some ways, and incomplete, though my focus is one the ways it is incomplete and imbalanced between globalization of atoms, people and bits.
You make a productive distinction in the book between Xenophiles and bridge figures. What are the differences between the two? What kinds of functions do they each serve in connecting people together across national differences? How do they both fit within a larger vision of a more cosmopolitan culture?
For me, bridge figures are the cultural brokers and translators who work to make cultures understandable to each other. Bridge figures have deep attachments to two or more cultures – they’ve usually lived and worked in different parts of the world, and they’ve chosen to champion those cultures, identifying the good parts in one and introducing them to the other.
If you’re going to have an advocate for a culture, they need someone to advocate to. Xenophiles are people who seek inspiration and new ideas in different cultures. They don’t have the background in the different cultures to build new bridges, but they can cross the ones that bridge figures build.
For the project of increasing global understanding and connection, both types of figures are critical. I probably emphasize the function of the bridge figure more thoroughly in Rewire because it’s hard for me to imagine much global connection without bridging. But xenophiles – particularly xenophiles who wear their interests and passions on their sleeves, like Anthony Bourdain and his relentless search for interesting global food – are enormously important in promoting the possibility and importance of international connection. Not everyone can be a bridge figure, I argue – it’s an accident of circumstances as well as a choice of perspective and temperment – but xenophilia is a choice and one I hope more people will make.
 What steps might educators take to foster a greater interest and engagement with the kinds of global communication flows that you value? Is it simply a matter of encouraging Americans to learn foreign language or beefing up geography teaching, or does it require rethinking the curriculum at a deeper level?

Languages, geography, history and travel are all powerful tools to encourage engagement, but I think we need a more fundamental change in educational systems. We need much greater awareness of interconnection so that the importance of understanding the wider world is far more apparent. We’re lousy about teaching students the complex systems that hold the world together – trade, financial flows, shipping, migration – so it’s not a surprise that complex stories that require us to understand interconnection are hard to develop audiences for.

Near the end of the book, you discuss “cognitive diversity” and its value in contemporary organizations. How do you define this concept? In what sense is it different from “Identity diversity”? What steps can organizations take to foster and sustain greater “cognitive diversity” in their operations?
Cognitive diversity and identity diversity have some common ground, but do not fully overlap. Cognitive diversity recognizes different ways of thinking about problems and tends to track to differences in cultural upbringing and education. Two people who have different ethnic and religious backgrounds might think very similarly if they were raised in the same geographic community and attended the same set of schools and trained in the same ways.
Near the end of Rewire, I argue that teams benefit from cognitive diversity and may need to look for it both through identity diversity and above and beyond identity diversity. This likely requires changing how we recruit talent, looking at broader pools of individuals with different paths towards qualification. It also means making a commitment towards building teams to encourage diversity and accepting some conflict over more comfortable, homophilous teams, possibly trading some degree of comfort and harmony for creative tension.
Ethan Zuckerman is director of the Center for Civic Media at MIT, and a principal research scientist at MIT’s Media Lab.  He is the author of “Rewire: Digital Cosmopolitans in the Age of Connection”, published by W.W. Norton in June 2013. With Rebecca MacKinnon, Ethan co-founded international blogging community Global Voices. Global Voices showcases news and opinions from citizen media in over 150 nations and thirty languages. Ethan’s research focuses on issues of internet freedom, civic engagement through digital tools and international connections through media. He blogs at and lives in the Berkshire Mountains of western Massachusetts.