Imagining Television's Futures: An Interview with Intel's Brian David Johnson (Part Two)

What aspects of television can not change and have television remain the same medium?

That's a tough one because TV, like any good system or organism, has survived for so long because it adapts. This is one of the reasons I'm so fascinated by the history of TV. TV as a collection of technical innovations, business models, story structures, cultural indicators and motivators is in a constant state of change. I could give you the long list most of us take for granted: Black and white to color. Sponsored shows to the 30 sec spot. The big three broadcasters to cable and satellite. TiVo! The complex web of broadcasters and affiliates. The birth and refining and reimaging of the half hour sit com. The sit com or more pointedly the American sit com is really strange and deeply interesting...but I'm gushing

When I think about what would not change so that TV remains TV. I could defer to USC's own Jeffrey Cole from The Center for the Digital Future. He says TV is easy. TV is video. For most people they know TV when they see it and it's simply video.

Now some might think of this a being a little too broad but I like it because it puts the burden of the recognition of TV on the people who are consuming it. Which fits really. I also love it because it defines TV as an audio visual medium. Which keeps it broad and allows us to include not just broadcast TV or even Internet delivered TV but any video or games or even applications that is intermingled with video.

You argue that a fundamental change occurred when the computer changed television into data. How so? How is this shift experienced by the everyday television consumer?

I should start off by saying that this fundamental shift to TV from digital to data has not happened yet on a broad scale. It's certainly coming. Some folks I've talked to peg 2015 as a possible date from this but I'm thinking now for mass consumption it might be a bit longer. At the moment the average consumer isn't experiencing the world that I described...yet.

But behind the scenes it's certainly happening and happening right now. At Intel I've seen some really smart work in this area three years ago. I write about it in my book that we have been doing work in the fields of video analytics and computer vision. In a way you can think of it as computers warning TV. How do computers watch TV? What computers what TV what do they see and how do they see it?

In one of our labs in China we did some interesting work with computers watching soccer or football depending upon where you are from. The team created a system that would track the different players, identify them and even track the ball movement. The whole system would go crazy when one of the teams made a goal. It was great.

What was generated from this was a massive amount of data. Essentially TV, the football match, was turned from something that was a digital transmission to data. The tracking of the different objects in the frame and also the links that identified the players created a running data feed. This turned TV from digital to data and once you do that then we can do some really interesting things with. All this data allowed us to search the videos in ways we'd never been able to do before. We could also then pull that data apart and put it back together in some interesting ways. That shift from digital to data was key.

Now the real question is what do we do with that data? That's the question that I'm not sure we know what to do with yet. It's similar to the data mining and massive data set questions that are being discussed now. Practical examples might be the Net Flix prize (which I write about in the book). One way to look at this future of TV and entertainment is those who have the best algorithm to search this data wins. Fascinating!

But we aren't there yet. Although there is some really interesting work going on in universities and companies all over world we haven't got this technology to the point where we could take it to scale and roll the capability to the general public. But this isn't really I think what you are asking.

We aren't there yet. But we will be soon. It's not a failure of technology at the moment but a failure if imagination. What I mean by this is that I really believe we don't know what's possible when TV and entertainment become truly data based. What do we do with that data? How do we organize it? How do we search it? Who owns it? Who owns that data about us using that data?

These are the issues that are just coming up as the algorithms and technology get to the point that they become a viable business option. Once this goes to scale and consumers really begin to see it like you asked I think it's going to be really interesting.

Some are arguing that television is moving from an appointment-based medium to an engagement-based one. What roles will new technologies play in supporting and sustaining our engagement with television?

Oh this is an easy one. You are throwing me a softball here Henry. Technology, the very technology we have been discussing has brought about the transformation of entertainment from a broadcast model or an appointment based TV experience to a more personated and engaged TV experience. Technology did this. No question. In the early days of the DVR is way ReplayTV and Tivo. Heck even to a very limited extent the VCR.

(Side note: The original goal of the VCR was really trying the bring engagement TV into the lives of consumers. The original slogan for the Sony Betamax was: "You don't have to miss Kojack because you're watching Colombo." But as we all know the VCR is a tale of unintended consequences. Although the VCR was originally designed to allow you to personalize your TV experience it really didn't do this. Very few people were recording live TV. Where the VCR shined was allowing consumer to bring home movies and turn their living rooms into a movie theater. In fact what was actually time shifting wasn't TV but the cinema. And it literally changed the underlying financial model of movies and Hollywood forever.

But this wasn't TV. It took the digitization of the TV signal to turn appointment TV to engagement TV. Little upstart companies like Tivo and ReplayTV slowly but surely changed how we acted and interacted with TV.

Of course it wasn't just being able to record TV that brought this change. It was also being able to manage the TV shows you liked (aka the season pass in TiVo) and also find new shows and even get recommendations. Although admittedly the initial accuracy of these recommendations was so questionable that it led to a sitcom spoof.

But even this was a perfect indicator that the world of TV had changed. Never before would the big broadcasters assume you were homosexual and change their broadcasting to meet you new preconceived likes and dislikes. That sitcom was a perfect mainstream digital marker that the world of TV had changed forever.

Enter the Internet. Hokey smokes. Think about all the various ways the Internet and it's accompanying apps and services have literally changed the face of the world. The delay in applying this to the world of TV and entertainment hasn't been technological. As we talked about earlier, the pressure from the technological changes have forced changes in other areas of business, unions, contract and distribution.

Now as I finish up here let me say that appointment TV is not going anywhere. Regardless of how technology transforms TV to an intensely personal experience, appointment TV will not go away. We will always have World Cup and the Olympics and American Idol.

The future is Brian David Johnson's business. As a futurist at Intel Corporation, his charter is to develop an actionable vision for computing in 2020. His work is called "future casting"--using ethnographic field studies, technology research, trend data, and even science fiction to provide Intel with a pragmatic vision of consumers and computing. Along with reinventing TV, Johnson has been pioneering development in artificial intelligence, robotics, and using science fiction as a design tool. He speaks and writes extensively about future technologies in articles and scientific papers as well as science fiction short stories and novels (Science Fiction Prototyping: Designing the Future with Science Fiction, Screen Future: The Future of Entertainment Computing and the Devices we Love, Fake Plastic Love, and Nebulous Mechanisms: The Dr. Simon Egerton Stories). He has directed two feature films and is an illustrator and commissioned painter.

Imagining Television's Futures: An Interview with Intel's Brian David Johnson (Part One)

Shortly after I arrived at USC, Brian David Johnson from Intel came to the office to interview me for a book he was developing on the future of screens and entertainment. I was giddy from having taught the first session of my Transmedia Entertainment class, and we had a great exchange about the relations between consumers and technology and how it might impact our future relations to television and other entertainment media.

The interview was included in Johnson's book, Screen Future: The Future of Entertainment Computing and the Devices We Love, which was released last year. Johnson's book combines interviews with key thinkers about media's future from both academia and industry with his own reflections on recent technological developments being developed at labs and what their long term implications may be.

After years of teaching at MIT, I am often skeptical of work on media which starts from a technologist's perspective since they rarely factor in the social and cultural dimensions of media. Johnson is a notable exception -- a deep thinker who groks the interface between technology and culture, who may work for industry but also understands the consumer perspective on why we love television and what we want to get out of watching our favorite series. So, I recommend his book to anyone who wants to expand their thinking and learn about the visions of screen futures which are driving technological development at Intel and a range of other companies.

Johnson was nice enough to sign on to let me reverse the microphone, so to speak, and do an interview for this blog. Over the next few installments, Johnson will share some of his current thinking. Here, he talks about television in relation to such trends as ubiquitous computing and social media, and shares some of the factors which drove him to produce this book.

Here's Johnson's official bio which should give you a clearer sense of where he is coming from:

The future is Brian David Johnson's business. As a futurist at Intel Corporation, his charter is to develop an actionable vision for computing in 2020. His work is called "future casting"--using ethnographic field studies, technology research, trend data, and even science fiction to provide Intel with a pragmatic vision of consumers and computing. Along with reinventing TV, Johnson has been pioneering development in artificial intelligence, robotics, and using science fiction as a design tool. He speaks and writes extensively about future technologies in articles and scientific papers as well as science fiction short stories and novels (Science Fiction Prototyping: Designing the Future with Science Fiction, Screen Future: The Future of Entertainment Computing and the Devices we Love, Fake Plastic Love, and Nebulous Mechanisms: The Dr. Simon Egerton Stories). He has directed two feature films and is an illustrator and commissioned painter.

You begin the book with Isaac Asimov's warning that predicting the future is a "hopeless, thankless task." Given this, what do you hope to accomplish with this book?

I love that quote! I have tremendous respect for Asimov not only as a science fiction writer and a thinker but also as a person who brought science and conversations about science into the mainstream. When I was writing Screen Future I actually had two books always within reach. The first was Richard Feynman's The Character of Physical Law - his collection of lectures and the second was a collection of Asimov essays The Planet that Wasn't. Asimov was such a good writer, easy to understand and quite funny - that people had no problem reading about the intricacies of planetary motion or the theoretical planet of Vulcan. Both Feynman and Asimov were passionate communicators and conversationalists. Feynman was known as the great explainer, while Asimov was the great popularize of science.

Getting people to have conversations about science is certainly important. But I think getting people to have conversations about the future is even more critical. The future is not a fixed point in time that we are all hurdling towards. The future is not set. The future is made every day by the actions of people. The of the most significant ways that we can all affect the future is to have conversations about it. We need to ask ourselves: What kind of future do we want to live in? What kind of future do we NOT want to live in? Having these conversations, when they are based on sound science can have a real affect on where we are going. Science fiction can do this - I believe science fiction gives us the language so that we can have this conversation about the future. But nonfiction can do the same thing. Both Feynman and Asimov knew this. The ultimate goal of Screen Future and the future casting work I do is to have conversations about the future.

Ultimately what I want to accomplish with the book is twofold:

First we are in an incredibly interesting time when it comes to technology and storytelling. For quite a while now we're been talking about telling stories, meaningful stories across multiple mediums, platforms and technologies. I don't have to tell you this Henry - you've done some of the best writing in this area. But I think something changed in 2010 and I really recognized it when I was walking around the floor of the Consumer Electronics Show (CES) in Las Vegas in 2011. Wondering the floor of that massive show, looking at all these different connected devices and screens it became really obvious to me that we had passed a kind of technological tipping point. What I mean by that is that for years most of the reasons why we've not really been able to take this screen future mainstream or distributed widely was because of technological limitations - the processors were to slow, there wasn't descent broadband connections, heck there really wasn't a robust Internet - things like that. But ultimately that's all changed.

We've really reached that tipping point where we have the processing power, battery life, storage, connectivity and human interfaces (small form factors, touch screens, etc) to be able to delivery people the entertainment and communication experience they want. And businesses have the ability to bring out not just one device - it's not just Apple or Sony or Samsung - it's a entire robust and sometimes zany collection of device manufactures that are bringing all kind of wonderful devices and screens and form factors to market. It's not a technological problem anymore getting across these experiences.

I think where we are now is smack in the middle of a new set of challenges which are very different in nature but just as important. Right now I think we are seeing the gathering of a business tipping point and an experience tipping point. Now forgive me for overusing the tipping point metaphor here but I think it applies. Right now we're watching some really interesting developments around the business of entertainment and computing. People a really beginning to explore what it means for their businesses to deliver these experiences. It has repercussions all over the world, in union negotiations, government regulations, mergers, long term strategic plans...anything that is touched by entertainment and computing industries. And what' most exciting is that we a right in the middle of it - it's happening right now.

I wanted to explore this in Screen Future. There's a lot of culture, history, technology and economics in the book to give us some background on this - but when the book gets really good is when we start having discussions about where things might go, how businesses might change and what are the underlying factors to this change. Since the book has been out and I've been on the book tour I've had some really interesting and well informed discussions and sometimes arguments about the business of storytelling and the business of delivery those stories to people using technology.

The second goal for writing Screen Future is a little more broad. As you know I travel around the world talking to people about the future and I'm always struck with how passionate, interested and engaged people are when they talk about their visions for the future. I wanted the book to be a place to gather together a wide range of research and opinions and offer up a vision for where we might be going. My process of future casting really isn't about prediction at all. Asimov was right THAT is a thankless task. Future casting is a little more pragmatic - I use things like social and computer science, global trends and conversations with experts and visionaries to construct a grounded vision for where we are headed. Then we use this vision to talk about what's good and bad about that vision - like I said before. But ultimately we're using this future casting to develop visions that we can build. In the book I wanted to capture the future casting process with all of its disparate inputs and show what a vision for 2015 might look like. Then use it as a way to have conversations with people about the future that they wanted and the future they were worried about

.

You describe yourself as a "Consumer Experience Architect." What does this entail? What kinds of expertise and insight shape your models of the consumer experience? What factors are shifting the consumer experience of television? Are the changes being driven by shifts in technology, in business practice, or in social and cultural expectations?

I'm going to give the answer that I give to my engineering colleagues. But I have to warn you that they hate this answer. So I kind of like giving it to them. The answer to your question is....yes. The answer is yes. All of the above. The changes in consumers experience with TV are due to all of the factors you mentioned. Let's look at each one and see if we don't uncover some more.

Let's start with "shifts in technology". Because I work in an engineering company this is the easiest to tackle. I've watched the evolution of TV technology first hand for more than twenty years now. In the early 1990s I worked on interactive TV deployments in Europe and Scandinavia. Now to give you an idea of the types of things I worked on I should tell you about one of our most successful projects. It was a huge success and we thought it really showed the way forward for "interactive TV". But thinking about it today in 2011 the sad truth is that it really illustrates the technical limitations of TV before recent improvements.

The project was done for British Airways. They were looking to sell vacation packages to Spain at the time. A big problem for them was lead generation, actually finding the right people who would be interested in the vacation package. Now the vacations they were selling weren't super expensive but they also weren't budget vacations either. They were right in the middle. So what BA wanted to do was use an interactive TV application to find the right people to market to.

To do this they produced a really slick commercial. I think it was about 5 minutes long. At the end of the advertisement the viewer was prompted to press a button on their remote control to request a glossy brochure for more information.

We launched the test in Cardiff Whales and it was a huge success as a pilot. We thought we were geniuses. The back end was pretty complicated. To actually make the thing work you had to send the request via the back channel on the set top box. It then had to interface with the head end, pull the subscribers address and information then send that information to the fulfillment center so that they could mail out the glossy brochure of beautiful beaches and smiling people. For BA it was great because they were gathering prequalified leads for their vacation packages, only sending the costly brochure to people who were interested. For many this type of lead generation is the holy grail of advertising. You actually get your potential customers to ask you for advertising materials.

Like I said it was a success and we thought we were geniuses ushering in the future of interactivity on TV. How pathetic is that? Press a button and get a brochure...that was the staggering brilliance of interactive design. A button that sends you a piece of paper mail!

Now I'm not trying to trivialize how difficult it was to pull off this project. It was actually kind of hard but I think it really illustrates the technical and infrastructure limitations of TV systems in the past.

Flash forward 20 years and look how far we have come technically. We all know the Internet really changed everything from a media and storytelling standpoint. But behind the scenes and inside the TV a lot of little and large changes have really turned the TV itself into a computational device. Two decades ago the TV technically look pretty close to the old RCA sets that used to bring I Love Lucy into American living rooms. Today TVs look more like computers and smart phones.

I guess that's really the big shift and one of the main points of my book. Today technically speaking TVs and PCs and smart phones and any connected device is just that; a screen that can connect to the Internet and give people the entertainment and communications they want. It's just a screen not a specific device. When you look at it this way the conversation is less about the TV or PC or whatever and more about the form factor, the size of the screen and they way it fits into your life; the way all the different screens you own fit into your life

That's a huge shift! I'm a TV guy and recasting the TV and entertainment experience like this is worlds away from where we were 20 years ago. Much of this shift has been started and brought about by the technological advances to both TVs and PCs; which really I just think about as computational devices across the board.

This isn't a completely linear story by any means but for the moment let's pretend it is. So, after all they technological advances, the introduction and popularization of the Internet, the reduction in the cost of computational power to consumers and the expansion of meaningful broadband networks then it really got interesting. Well let me restate that...what got interesting is what people did with all of these changes. (Here's a tiny aside: I wrote all of my notes for our conversation on my smart phone as I flew from London or LA or Mumbai - even how we compose and were has evolved!)

Few people have chronicled and explored these cultural shifts more fully than you Henry - so I'm not going to bore you with my poor summary of your work of which I am a huge fan. But let's just say people got involved in their entrainment. They got involved in making it, finding it, talking about it and did it on their schedule and to better fit their preferences not the preferences of the companies and corporation that were producing, distributing and advertising with this content

Now the entertainment industry isn't stupid. We often forget that these large companies are made up of many passionate intelligent people who mainly want to make the best stories possible on whatever medium they choose.

So around 2007 the media and technology industry really began to change and intermingle. A lot of writers cite the 2007 consumer electronics show (CES) in Las Vegas as the turning point where all industries realized the fact that the future of TV and the future of entertainment was digital or a mix of traditional delivery mingled with the Internet. This was massive realization for these large global companies.

This really brought about and is continuing to bring about the business practice changes you asked about. And it's really these changes that we are witnessing and will continue to watch for the next few years. This is something I really came upon while working on my book. From a technological stand point we are there. When it comes to having technical capabilities to deliver the entertainment experience the majority of people want we have the engineering done. We might even be a little ahead. This of course will change but for today most of the technical hurdles have been solved.

We are now witnessing the business changes as they adapt to these technological advancements as they mix with expanded consumer expectations and habits. I find this fascinating! All you need to do is pick up The New York Times, Wall Street Journal, Variety and even Entertainment Weekly and underneath many of the articles you will see the influences of these changes.

And the changes will come. They have to come. People want them. Now I'm not saying TV is going away or even that big budget entertainment is going away. That's not going to happen either. The main reason for that is that people love it. People don't want it to go away. They will still pay for it. But their habits and expectation for where they get it, how they get it and how they can participate with it are changing. The entertainment industry will adapt to this just as it has done the past. As I see it this is an exciting time full with a lot of juicy stories and incredible opportunity.

Now Available: Transmedia Hollywood 2 Videos

Due to technical difficulties, we've been delayed in sharing with you the videos from our April Transmedia Hollywood 2 conference, jointly sponsored by the cinema schools at USC and UCLA, and hosted this year at UCLA. We hope to be back next April at USC with a whole new line up of speakers and topics, which we are just now starting to plan. In the meantime, check out some of these sessions, which should give the ever expanding Transmedia community plenty to chew on this summer. As for myself, I'm flying down to Rio, even as we speak.

Welcome and Opening Remarks

Denise Mann, Associate Professor, Producers Program, UCLA School of Theater, Film and Television

Transmedia Hollywood 2, Visual Culture & Design: Denise Mann Opening Comments from UCLA Film & TV on Vimeo.

Henry Jenkins, Provost's Professor of Communication, Journalism and Cinematic Arts, Annenberg School of Communication, USC. (Some of my comments here got me into trouble at the time and I hope to post something here soon which explores the issue I raise here about the role of radical intertextuality within the same medium.)

Transmedia Hollywood 2, Visual Culture & Design: Henry Jenkins Opening Comments from UCLA Film & TV on Vimeo.

Panel 1: "Come Out 2 Play": Designing Virtual Worlds--From Screens to Theme Parks and Beyond

Hollywood has come a long way since Walt Disney, circa 1955, invited families to come out and play in the first cross-platform, totally merchandised sandbox -- Disneyland. Cut to today and most entertainment corporations are still focused on creating intellectual properties to exploit across all divisions of the Company. However, as the studios and networks move away from the concrete spaces of movie and TV screens and start to embrace the seemingly limitless "virtual spaces" of the Web as well as the real-world spaces of theme parks, museums, and comic book conventions, the demands on creative personnel and their studio counterparts have expanded exponentially.

Rather than rely on old-fashioned merchandising and licensing departments to oversee vendors, which too often results in uninspired computer games, novelizations, and label T-shirts, several studios have brought these activities in-house, creating divisions like Disney Imagineering and Disney Interactive to oversee the design and implementation of these vast, virtual worlds. In other instances, studios are turning to a new generation of independent producers -- aka "transmedia producers" -- charged with creating vast, interlocking brand extensions that make use of a never-ending cycle of technological future shock and Web 2.0 capabilities.

The results of these partnerships have been a number of extraordinarily inventive, interactive, and immersive experiences that create a "you are there" effect. These include the King Kong 360 3D theme park ride, which incorporates the sight, smell, and thunderous footsteps of the iconic gorilla as he appears to toss the audience's tram car into a pit. Universal Studios and Warner Bros. have joined forces to create the Wizarding World of Harry Potter, a new $200 million-plus attraction at the Islands of Adventure in Florida. Today's panel focuses on the unique challenges associated with turning traditional media franchises into 3D interactive worlds, inviting you to come out 2 play in the studios' virtual sandboxes.

Moderator: Denise Mann

Panelists:

  • Scott Bukatman, Associate Professor, Stanford University (Matters of Gravity: Special Effects and Supermen in the 20th Century)
  • Rick Carter, Production Designer (Avatar, Sucker Punch, War of the Worlds)
  • Dylan Cole, Art Designer (Avatar, Alice in Wonderland)
  • Thierry Coup, SVP, Universal Creative, Wizarding World of Harry Potter, King Kong 3D
  • Craig Hanna, Chief Creative Officer, Thinkwell Design (Wizarding World of Harry Potter-opening; Ski Dubai)
  • Angela Ndalianis, Associate Professor /Head, Cinema Studies, University of Melbourne (Neo-Baroque Aesthetics and Contemporary Entertainment)
  • Bruce Vaughn, Chief Creative Executive, Disney Imagineering (elecTronica, Toy Story Mania)

TH2 Panel 1: "Come Out 2 Play" from UCLA Film & TV on Vimeo.

Panel 2: "We're Looking For Characters": Designing Personalities Who Play Across Platforms

How is our notion of what constitutes a good character changing as more and more decisions get made on the basis of a transmedia logic? Does it matter that James Bond originated in a book, Spider-Man in comics, Luke Skywalker on screen, and Homer Simpson on television, if each of these figures is going to eventually appear across a range of media platforms? Do designers and writers conceive of characters differently when they know that they need to be recognizable in a variety of media? Why does transmedia often require a shift in focus as the protagonist aboard the "mothership" often moves off stage as extensions foreground the perspective and actions of once secondary figures? How might we understand the process by which people on reality television series get packaged as characters who can drive audience identification and interest or by which performers get reframed as characters as they enter into the popular imagination? Why have so few characters from games attracted a broader following while characters from comics seem to be gaining growing popularity even among those who have never read their graphic adventures?

Moderator: Henry Jenkins

Panelists:

  • Francesca Coppa, Director, Film Studies/Associate Professor, Muhlenberg College; Member of the Board of Directors, Organization for Transformative Works
  • Geoffrey Long, Program Manager, Entertainment Platforms, Microsoft
  • Alisa Perren, Associate Professor, Georgia State University (co-ed., Media Industries)
  • Kelly Souders, Writer/Executive Producer (Smallville)

TH2 Panel 2: "We're Looking for Characters" from UCLA Film & TV on Vimeo.

Game On!: Intelligent Designs or Fan Aggregators?

Once relegated to the margins of society, today's media fans are often considered the "advance guard" that studio and network marketers eagerly pursue at Comi-Con and elsewhere to help launch virtual word-of-mouth campaigns around a favorite film, TV series, computer game, or comic book. Since tech-savvy fans are often the first to access Web 2.0 sites like YouTube, Wikipedia, and Second Life in search of a like-minded community, it was only a matter of time before corporate marketers followed suit. After all, these social networking sites provide media companies with powerful tools to manage fans and commit them to crowd-sourcing activities on Twitter, Facebook, and elsewhere. Two corporate leaders--Warner Bros. and Disney -- have entered the fray, pursuing disparate routes to monetize the game industry, each targeting a different type of consumer. While WB is investing in grittier, visually-arresting, adult-oriented, console games like Batman Arkham Asylum, Disney is banking on interactive entertainment like Club Penguin's online playground built for kids and family members. Hard-core gamers worry that the kid-and family-friendly Disney approach will neuter the video game industry; however, the unasked question is whether these interactive playgrounds linked to corporate IP are training next-generation consumers to bridge the gap between entertainment and promotions.

A similar revolution is taking place in the post-network television industry as creators form alliances with network marketers in an effort to reach out to engaged fans. Many of the cutting-edge creative team at Smallville forged this path in the wilderness, creating innovative on-line campaigns that they later took to Heroes. Fans avidly pursue TV creators who incorporate an arsenal of visual design elements derived from films, comic books, games, web-series, and theme park rides in the series proper and in the online worlds. Experimenting with ways to reinvent an aging medium and buoyed by a WGA strike that assigned derivative content to showrunners, the question remains whether these creators won the battle but lost the war as more and more network dot.coms have asserted control over the online interactive entertainment space. Do web-series like Dr. Horrible and The Guild represent the next frontier for enterprising creators or can creative personnel learn to play within the confines of the corporate playground?

We will ask creators from both industries -- gaming and television--to explain their philosophy about the intended and unintended outcomes of their interactive properties and immersive entertainment experiences. Marketers clearly love it when fans become willing billboards for the brand by wearing logo T-shirts, deciphering glyphs, or joining mysterious organizations such as Humans for the Ethical Treatment of Fairies, Elves, and Trolls, and then sharing clues, codes, and supporting content across a virtual community. These and other intriguing questions will be posed to the creative individuals responsible for designing many of these imaginative and engaging transmedia worlds.

Moderator: Denise Mann

Panelists:

  • Steven DeKnight (Spartacus, Smallville, Buffy, Angel)
  • Jeph Loeb, EVP/Head of TV, Marvel Entertainment (Heroes, Smallville)
  • Craig Relyea, SVP, Global Marketing, Disney Interactive (Epic Mickey, Toy Story3-The Game)
  • Avi Santo, Assistant Professor, Old Dominion University (co-creator of Flow: A Critical Forum on Television)
  • Matt Wolf, Double 2.0, ARG/Game Designer (Bourne Conspiracy, Hellboy II ARG, The Fallen ARG)

TH2 Panel 3: "Game On!" from UCLA Film & TV on Vimeo.

"It's About Time!" Structuring Transmedia Narratives

The rules for how to structure a Hollywood movie were established more than a century ago and even then, were inspired by ideas from earlier media -- the four-act structure of theater, the hero's quest in mythology. Yet, audiences and creators alike are still trying to make sense of how to fit together the chunks of a transmedia narrative. Industry insiders use terms such as mythology or saga to describe stories which may expand across many different epochs, involve many generations of characters, expand across many different corners of the fictional world, and explore a range of different goals and missions.

We might think of such stories as hyper-serials, in so far as serials involved the chunking and dispersal of narrative information into compelling units. The old style serials on film and television expanded in time; these new style serials also expand across media platforms. So, how do the creators of these stories handle challenges of exposition and plot development, managing the audience's attention so that they have the pieces they need to put together the puzzle? What principles do they use to indicate which chunks of a franchise are connected to each other and which represent different moments in the imaginary history they are recounting? Do certain genres -- science fiction and fantasy -- embrace this expansive understanding of story time, while others seem to require something closer to the Aristotelian unities of time and space?

Moderator: Henry Jenkins

Panelists:

  • Caitlin Burns, Transmedia Producer, Starlight Runner Entertainment
  • Abigail De Kosnik, Assistant Professor, UC, Berkeley (Co-Ed., The Survival of the Soap Opera: Strategies for a New Media Era; Illegitimate Media: Minority Discourse and the Censorship of Digital Remix)
  • Jane Espenson, Writer/Executive Producer (Buffy the Vampire Slayer, Battlestar Galactica)
  • John Platt, Co-Executive (Big Brother, The Surreal Life)
  • Tracey Robertson, CEO and Co-founder, Hoodlum
  • Lance Weiler, Founder, Wordbook Project

TH2 Panel 4: "It's About Time!" from UCLA Film & TV on Vimeo.

Acafandom and Beyond: Week Two, Part Two (Henry Jenkins, Erica Rand, and Karen Hellekson)

Erica Rand: Karen, I'm really struck by your passage: "My writing of slash fan fiction must be subsumed under the rubric of interpretation; how else to explain the overwhelming pleasure of the (writing of the derivative) text, without resorting to "it was confusing and I hated it! So I fixed it!" I hate to sound so simplistic but is it partly liking to do a different kind of writing? I've recently gotten the chance to reprise a previous sideline of queer sex advice columnist. I just love the different style of it. But I see what you're saying about how for you, fan fiction has a bit of the same function as critique.

Also, is there also something about people's relationship to being "an academic"? Little anecdote: I was just at a workshop on teaching first year seminars and the person leading it did the icebreaker of having us discuss in small groups an incident in college where we first identified as scholars. (Not my idea of an icebreaker, which I think of as more like, "Name a cheesy song you would stay in the car to listen to if it came on the radio.") Anyway, it made me realize that I don't think of myself as a scholar. I think of myself as a nerd because I think superb punctuation is hot and like to watch number patterns emerge on my odometer--although not so much since the numbers don't turn mechanically. But scholars, they work down the hall from me; a crazy disconnect like describing the family weirdness of one's siblings as if one didn't come from the same family.

Karen Hellekson:

I do think that that creating fan texts is an interpretive response: fan fiction, fan vids, and other fan artifacts are really just analysis--exegesis with a point, and a point of view. The kneejerk emotional response (which I articulate here, obviously simplistically, as "it was confusing and I hated it!") can be pretext, but it's just the jumping-off point for exploring the why. It usually isn't particularly valuable by itself. Like or dislike--it doesn't matter which, because either can provoke a response. It is hard to engage intensely with something that leaves you neutral. I usually write academic texts about things that I like or that I find intellectually interesting. I usually write fan fiction about things that bother me or to explain things. My essay here was a chance for me to bind together the affective and scholarly voices.

My relationship to being an academic: it's fraught. I tend to feel insecure about it because I am unaffiliated, and people's reactions (when they see "independent scholar" on my name tag; when it comes up when I'm chatting with a professor-colleague of my husband's at a university party) are often weird, like they're not sure how to deal with me, and then I get flustered and say stupid things and overshare. My job as a freelancer is isolating. This academic thing is a way to get out of the house, to talk about things that really interest me, to engage with fabulous like-minded people, and to have substantive, thought-provoking conversations. If "what I am" is what comes out of my mouth when people ask me about myself, then I'm a consumer of media and a copyeditor in the sciences. My scholarship, including writing articles and books and editing an academic journal, is basically unpaid service that I can't explain in a sentence at parties.

(A cheesy song that I would stay in the car to listen to is Sweet's "Ballroom Blitz." I first thought of myself as a scholar when I delivered a paper as a MA student at KU at the Campbell Conference and was delighted that everyone seemed genuinely interested. It is because of that honest interest, now maintained especially through the Science Fiction Research Association, that I have kept a foot in that academy.)

Henry Jenkins:

Karen raises some important questions about the discipline specificity of the acafan position, which is one of the real value of having such a diverse set of contributors in this exchange. In Literary Studies, fan-scholars have had to overcome the affective fallacy, which has historically rendered our emotional responses to literary texts mute and irrelevant.

By contrast, in film and media studies, almost all writing starts from some kind of theory of spectatorship, whether media is understood as propaganda, art or popular culture. There are times that I think films would not exist if they were not projected to a viewer just as a tree falling in the forest would not make any sound if there was no one around to hear it. Even our formalist theories, or at least the version I was trained in, starts with the issue of defamiliarization, which assumes a viewer who is shocked or startled out of their habitual norms of viewing by some element in the text.

The question is whether your theory of spectatorship starts from the attempt to accurately capture your own emotional response to the work or whether you are, in my book, speculating about someone else's emotional responses. And the danger is that when you start speculating about someone else's feelings, you end up imagining that someone else as more vulnerable, gullible, and susceptible to influence than you see yourself, and that's why media studies was so pathologizing in its construction of fans in the absence of the acafan move. So much of the dread of popular culture from the academic perspective is precisely that it demands our emotional engagement as compared to the more distanced viewership imagined to be the domain of high culture (whether distanciation is imagined as a political position a la Brecht or a class-based posture a la Bourdieu).

You cannot write about soap operas or melodramas without a theory of tears, about horror without a theory of fear and dread, about Hitchcock without a theory of suspense, or comedy without a theory of laughter. And again, work which writes about someone else's feelings is apt to distort the nature of what it is describing in relation to popular culture, to be dismissive and simplistic.

Of course, one hopes that such a theory goes beyond your ""It was confusing and I hated it!" and the real test of the acafan perspective is not where it starts, but where it ends up.

Even on the level of its affective grounding, I would argue that the goal is to be more complex and sophisticated in describing our emotional responses and what sparks them within the work (or its context). And that points us towards some of the issues Erica raises, which I want to address more fully next time. For the moment, let me note that for me, a theory of fandom minimally tries to capture both fascination and frustration, both of which seem to be present in the best fan writing, whether fanfic which writes beyond the ending or Meta which challenges the ideological construction of a beloved text. Look at some of the responses I've run in my blog to the ending of Smallville -- the best of which have been critiques of gender politics or simply genre expectations which start from an impassioned and by no means uncritical perspective but which build out a fuller description of what provokes it.

For me, perhaps the most nuanced and challenging acafan posture to achieve is one of ambivalence, which is not at all "wishy-washy" but rather tries to deal with deep and conflicting responses to the work. A hallmark of ambivalence in cultural critique would be Laura Kipnis's extraordinary essay about Hustler -- which offends her and fascinates her and she's trying to work through this conflicted response. I can imagine this being part of what Erica is trying to capture in her work on figure skating (or at least seems to be part of what I am reading from her provocation here).

Karen Hellekson:

I'm struck by Henry's and Erica's remarks about pathologizing and addiction--terms with negative connotations that hint at fan studies' tendency to be perceived as extreme and therefore suspect, both by outsiders and by ourselves as we get our fix. Joli Jenson, in "Fandom as Pathology," sees this insider-outsider debate as central: fandom must be pathologized because "once fans are characterized as deviant, they can be treated as disreputable, even dangerous 'others.'" This othering permits separation in the field of play: "Fans, when insistently characterized as 'them,' can be distinguished from 'people like us' (students, professors and social critics) as well as from (the more reputable) patrons or aficianados or collectors. But these respectable social types could also be defined as 'fans.'" Here Jenson gestures to status and taste. The mode of othering and taste making inherent in the default view Jenson is working against still remain. Those of us who work in media studies must traverse these discontinuities: high and low culture, fan and academic, insider and outsider. Henry's coining of the term acafan is one way to mediate these oppositions.

I'm struck by my own tendency to be drawn to these so-called maligned fields: my literary specialty is science fiction, and no sooner does SF get all mainstreamed and I no longer have to defend myself, when I decide fan studies is tons of fun and I have to start all over again. Luckily there are many wonderful academic organizations where SF and fan studies are welcome, where acafans can go and have substantial conversations under the reassuringly default view that of course these modes of inquiry are valuable and useful. We can't spend all our time justifying ourselves or explaining that we are not pathological; we have to have time to interpret our world too.

Henry's term acafan filled a void: its very creation and then its subsequent deployment suggest that such a word was needed (and as a dealer in words, I very much enjoyed Henry's description of the context of its creation). I like linguist-novelist Suzette Haden Elgin's explanation of neologisms that fill a needed gap: she calls it Encoding, "the making of a name for a chunk of the world that so far as we know has never been chosen for naming before ... and that has not just suddenly been made or found or dumped upon [our] culture. We mean naming a chunk that has been around a long time but has never before impressed anyone as sufficiently important to deserve its own name" (Native Tongue, chap. 2).

The term acafan is thus wonderful, a naming of something that had been whose cultural context was suddenly right to explore the issues--and is still right, and thus this conversation. Although I find the word ultimately self-referential, I appreciate its generative aspects, which deploy from its overt linking of scholarship (aca) and affect (fan).

Erica found her work "an acafan-type call to find theorizing that matters in sources around us." I love this articulation of making meaning from things that we decide are interesting: Wordsworth found meaning in a cloud, whereas we might find it in, well, the cloud. Yet the same modes of interpretation resonate. English still owes perhaps too much to New Criticism in its approaches (valorizing the text), just as media studies still bases critical approaches on the spectator (valorizing the viewer), yet all fields concerned with making meaning rely on the complex interplay between the elements of the rhetorical situation: text, creator, consumer, context. Ultimately that is what the acafan conversation is about: what can we learn about these things when viewed through this particular lens?

Erica Rand:

Karen, I love the point you took from my comment about finding theorizing that matters all around us. But actually, I meant something related to what Henry wrote about how important it is to promote avoiding presumptions that professional critics and academics have more rich and complicated interpretations of culture than the people in pronouncements about what something means: means to whom? how do you know? Most obvious when reading student essays about how "society feels" or how raunchy music videos threaten to corrupt one's younger sister (always the sisters, somehow), but, as Henry notes, underlying a lot of work and whole fields, certainly the one I was trained in, art history.

And yes, to respond to Henry's comment just above Karen's, that ambivalence is part of what I'm trying to get to. Except with skating, it's different than I'm used to. Not so much like loving pop songs with sexist lyrics, but in addition to that, a layer of deeply felt contradiction in the practice. For example, in figure skating I've found my own femininity, as I understand it, alternately fed, trashed, and unrecognizable as femininity under figure skating's dominant codes of femininity, partly because queer femme dyke codes don't work with them. (Thus I might stand out as unfeminine for being the only female in our annual recital who chose to wear pants for her solo--gasp--and the pants is what people notice not the sparkly tight low-cut top that reads out differently, I think, if your underlying opposition is femme/butch (where showing/hiding protrusions might be a big gender marker) as opposed to a model locating an ideal in that ballerina(or ballerina/slut) look.

So I keep being slammed, hurt, judged--in a hugely educational, productive way--by being smacked up against standards I don't meet despite finding my pleasures in what I perceive to be living inside their essence. Somehow despite going on and on, in course after course ("legislative, judicial, executive, legislative, judicial, executive, legislative, judicial, executive . . . ." as the sometimes tedium of repeating basics is represented in the movie Election), about gender being complicated, vexed, painful, a story even if not centrally with trans content, being in the middle of it made a big difference. The sports studies version of acafan maybe.

Separate: I want to go back to something I brought up earlier about whether there is an acafan pleasure in adopting modes and voices for different contexts. I bring it up because I'm a bit hooked on this bit of weirdness: This season's Bachelorette is from Maine, and the Portland Press Herald, every Tuesday, has a FRONT PAGE article, at least below the crease, recapping the previous night's show as if it were a sports or news event. Tuesday the 14th, from Ray Routhier's article: 'The Bachelorette': Trip to Thailand helps mend a broken heart: A restaurant owner named Constantine helps Ashley Hebert put Bentley behind her":

The second date in Thailand was a "group date," in which Hebert and 10 men helped renovate an orphanage. On the night of that outing, Hebert was seen with J.P., kissing again. "Kissing J.P. is magical, the best kisses I've had here by far," Hebert said into the camera. "J.P. is one sexy man. That shaved head? Mmmm."

I'm very taken with what we might call this news-o-fan production (maybe without the hyphens when the term catches on). It's not quite the same as the now taken for granted celebrity news as news, because the author seems to be a guy trying on gendered writing and interests in ways that interest me.

Henry Jenkins:

The circumstances which Erica describes above hint at some of the difficulty with binary descriptions of participant-observation or insider ethnography. They sound like they cover more than they do. There are different forms of belonging and participating, different degrees of inside and outside. So, Erica belongs to the group she is studying but for many reasons, does not fit comfortably within their aesthetic and gender norms (or at least as she describes it). Similarly, as we are pulling this acafan discussion together, we relied on multiple kinds of connections with people, in relation to different communities and different scholarly traditions, and then purposefully mixed and matched them, so that we are all part of this conversation, but my bet is that each participant has reasons to feel somewhat inside and somewhat outside the "core" of the community being represented.

So, the goal is not simply to check a box and say "I am inside the community I study," but rather to use the provocation that "acafan" terminology represents, to dig deeper into where your knowledge comes from and how the work you are doing intersects your professional and personal identity in various ways. I think as we've become more familiar with writing in the first person, which high school and college writing teachers try so hard to discourage, then we have started to toss ourselves into more complex situations, which require more fancy footwork (to choose a metaphor appropriate to the situation that Erica is discussing),

And if there's a risk to the acafan label, it may be that it starts to feel too comfortable as a way of explaining or justifying what is always a much more complicated relationship to our object of study. At the same time, we want to avoid writing which amounts to nothing more than navel gazing. I struggled with this in writing Textual Poachers. It seemed vital to me to "come out" as a fan and yet at the same time, as a male writing about a predominantly female community, I did not want my voice to drown out the community I was studying and claiming that I was a member of the community did not seem adequate to explain my much more complex relationship to this group. I can never belong to that community in a simple way, given the gender composition, but I also do not want to be simply a "fan husband" given my wife's very active participation in this space. It's something I've continued to struggle with through the years and am not convinced I got anywhere near the right balance in my published writing on fan studies.

It seems uncomfortable not to acknowledge our participations and affective investments, these relationships are complex, and the minute we start to talk about them at all, it can start to feel like we are saying too much, either because we are directing attention away from our objects of study and onto us or because we are "oversharing" things which academic culture tells us should be private matters. What was so powerful about the first generation of queer studies folks is that they refused to be invisible, refused to keep quiet, when their silence could be read as complicit within a structure based around patriarchal and heteronormative power. In that circumstances, personal revelation was a vital part of the critique, and that was what I had hoped the acafan concept might help achieve.

Karen Hellekson:

Erica notes that she wants to avoid promoting "presumptions that professional critics and academics have more rich and complicated interpretations of culture than the people in pronouncements about what something means: means to whom? how do you know?" I agree that it doesn't take a professional critic to create valid interpretation. Professional critics have nothing on fans and their meta. Fans talking among themselves have some of the densest and richest text-based and self-referential analyses I've ever seen. I still remember the fabulous conversation about the TV show Leverage at the first Muskrat Jamboree fan con ("Hardison!"), and sitting on a panel about Margaret Atwood at Toronto Trek that had a great Q&A. Both experiences were like attending a really awesome English class, with excited students and detailed text-based analyses. Fan jargon may be different, but the analysis is fundamentally the same. In both worlds, my pronouncements are just as valid as anybody else's.

Science fiction critic Damon Knight, in In Search of Wonder, famously defined SF thus: "Science fiction . . . means what we point to when we say it." Part of this definition refers to the impossibility of adequately defining SF. But an important part of this is the self, pointing and making a declaration. So it is with the fan, and with the scholar: we self-define. Erica's good questions of means to whom? and how do you know? are answerable within the context of the conversation. It means to me and it means the object of study as defined in my text, and it also means to the audience of the text. I know because I studied it and thought about it. It has less to do with credentials and more to do with common agreement of appropriate modes of analysis: supporting ideas with text; placing the text within its context; juxtaposing modes to effect; perhaps constructing a critique within an established mode of theory. Fans and academics have different versions of these strategies, with fan fiction, fan videos, altered artwork, meta, and critical analysis all requiring community-valid construction and support.

I realize that Erica's real point here is that we must question what is at stake when such pronouncements are made. Fans analyze for the love of the source text; they may also analyze for some personal self-valorizing notions of thinkiness, networking, and credibility. (This isn't meant negatively. Many fans perform meta as their primary fannish activity.) Academics analyze basically for cultural capital, to be exchanged for jobs, publications, promotions, tenure. Both fans and academics may have authority, but it has a much-needed tangibility for academics in a way not necessarily relevant for fans. But analysis is not more pure because done for love and not profit; it is not more authoritative when done by a scholar and not a fan.

Henry points out in his Response 2 how the term acafan might be used as a pretext for navigating this binary that can result in an uncomfortable (because excessive) sharing. Yet it is polite to acknowledge your debts (to fans; to spouses). Likewise, it is common, even required in scientific writing, to acknowledge limitations that may affect understanding (as a person of a certain gender; as a person of a certain sexuality). Part of the problem is the difficulty in studying something that you're a part of. It's a Schroedinger's cat kind of thing, where the viewer always affects the thing being viewed, except it works vice versa too. Analysis leads to self-analysis, knowledge of imbrication in taste, class, authority, power, gender, and affect. That is as it should be.

It may be too much for the term acafan to carry such a heavy load, to meld together disparate practices and communities. All we can do is stand where we stand; point to what we point to; and call it like we see it. I think that's enough.

We invite your comments and contributions over on our mirror site here or send comments to me at hjenkins@usc.edu and be sure to indicate if they are for publication.

BIOS

Karen Hellekson (http://karenhellekson.com) is a freelance copyeditor who lives in Maine. For her posts, she looked up the words name tag, kneejerk, exegesis, and imbrication. She studied with James Gunn and at the Institute for the Study of Science Fiction at the University of Kansas. She is founding coeditor of the fan studies journal Transformative Works and Cultures. Involved in face-to-face fandom from 1982 to 1996 and then online fandom since 2001, she writes slash and runs a fan fiction archive.

Henry Jenkins blogs...here. He is the Provost's Professor of Communications, Journalism, Cinematic Art, and Education at the University of Southern California. He has recently completed Spreadable Media: Creating Value and Meaning in a Networked Culture with Sam Ford and Joshua Green, due out in 2012. His current fannish interests include comics, Disney, silent movies, The Walking Dead, Castle, Game of Thrones, Doctor Who...

Erica Rand teaches in Women and Gender Studies and in Art and Visual Culture at Bates College. Her most recent big project, which brings the aca, the fan, and a lot of ice time to sports studies, currently titled Red Nails, Black Skates: Gender, Cash, and Pleasure On and Off the Ice (Duke U. Press), is forthcoming in 2012. She also serves on the editorial boards of Criticism, Radical Teacher and Salacious: A Queer Feminist Sex Magazine (submit, submit, submit) , and shares the Salacious Advisor job, in print and on the blog.

How Do You End a Cult Series?: Fans Respond

I asked for your thoughts about how cult series should end and in particular your expectations and responses about the resolution of Smallville. Here are your responses: Hello:

Read the twitter from Allison, then read your blog. Very interesting stuff.

I watched Smallville at the beginning and kind of faded out when Jonathan died. I left it alone for a couple of years and picked it back up again in season 8. I've since watched all the episodes in order and truly love the series for so many reasons. The messages were so positive, family was important, good, truth, justice and all the things that we seem to be lacking or maybe I should say we're trying to uncover again.

I thought the end of the series was excellent. I truly was not disappointed other than learning it took another seven years for Clark to marry Lois. I'm not a comic book fan so I don't know what's happening in that reality. As far as Chloe goes, my impression was she was happily married to Oliver, she's a mother and she's still involved in the Justice League albeit in a role that keeps her anonymous for her protection and the team's. Given her propensity to stick by Clark no matter what, I can't imagine Chloe doing anything else with her life. It would have been nice for them to work Lana in there somehow. I wanted to know what happened to her but I wasn't disappointed per se.

Hope this is what you were looking for. I'm just so grateful not to have a St. Elsewhere or Dallas kind of ending.

As it was done, Smallville and Superman live on.

Happy writing!

Kim Kloes

Smallville fan

Prof. Jenkins,

Thanks for your recent blog post about Smallville's ending and more specifically, character Chloe Sullivan's ending. As a Chloe and Smallville fan myself, I've been engaged in some passionate discussions about this ever since the finale aired.

First of all, I was so happy to see Kelly Souders' statement about Chloe's career:

First I have to give a big "HUH?" to the Chloe part. As a woman who has a pretty demanding job and two children at home under the age of four, I have to say I was floored by that one. I'm not sure why anyone thought her reading a book at night meant she wasn't going to her computer down the hall to check in with the JLA.

This is precisely the point I have been making to people arguing the converse. We were shown nothing in the finale to contradict what had been established in "Fortune": that Chloe was going to be a reporter and a JLA headhunter/recruiter. Working mothers still read bedtime stories to their kids. How anyone could think that the Chloe we have been shown for the past 10 years would ever give up all her personal goals and career ambitions just because she became a mother is beyond me.

I know that some fans were disappointed that Oliver did not appear with Chloe in the scenes with their son, and it was not stated outright that the child WAS their son and they were still happily married. It seemed clear to me that Smallville was operating under some constraints from DCU and the producers still did their absolute level best to push those to the limit to show Chloe's happy ending: her prominent wedding rings, the child actor obviously cast for his resemblance to both Allison Mack and Justin Hartley; accessories in the child's bedroom including the bow and arrow set and the carpet decorated with targets (!).

I know there are Oliver/Dinah fans (and Chloe haters) who continue to argue that we don't know the child is Oliver's, they might be divorced despite the wedding rings, she might be married to someone else, etc. Some fans have claimed that a close-up screenshot of the envelope Chloe sent the blue ribbon to Lois in, postmarked from Singapore, with a return address of Chloe Sullivan (rather than Queen) is proof they are not married. Despite the fact that a happily-married Oliver called his wife "Sullivan" affectionately in the finale and it's been established that they both travel internationally for business and own a jet. Some posters on a SV fanboard pointed, apparently without irony, to a quick closeup of a supply locker at Watchtower containing both Oliver's and Dinah's equipment as proof that even in the SV-verse, they ended up together. (Yeah, I don't even know.) I guess what it boils down to is that some viewers need things spelled out very, very literally and concretely and specifically, and some of us are happy that the writers and producers actually trust the viewers NOT to need very heavy-handed expository dialogue to Get It.

As for where I'd like to see Chloe go in the future? Easy. The DCU reboot offers a unique opportunity to give Green Arrow a fresh start. Disgraced, isolated, divorced from Dinah, he really seems painted into a corner right now comics-wise. Why not do a reboot or at least a Smallville Alternate Universe spin-off with an Oliver Queen/Green Arrow who is younger, less of a bastard and has more possibilities for redemption? And all the better if a young reporter named Chloe Sullivan, already introduced in a Jimmy Olsen title, came along to verbally spar with him, tell him when he's being a jackass, and ultimately become something of a partner for him?

What I loved most about the Chloe/Oliver relationship is that they started out as teammates and friends first; knew everything about each other, both the good and the bad; weren't afraid to call each other on their crap; and still saw the hero in each other. They elevated each other; together they were more than the sum of their parts. Contrast that with comics Oliver cheating on Dinah repeatedly, having at least 2 out-of-wedlock children with other women, and the ultimate failure of their marriage. I don't like that Oliver Queen much, and thrilled as I was that Chloe was being introduced into the comics, I hated that it was in a Jimmy Olsen title, since the Smallville Chloe/Jimmy relationship was largely reviled by fandom. Give Chloe and Oliver a fresh start with each other in the comics, and let's see all the interesting new stories to be told.

Thanks again for the interesting topic--I plan to go back and read more now that I've found your blog.

--Susan

Hi Allison I have been watching Smallville since my dad had me watch it with him which was "Justice" in season 6 as my starting episode. It was awsome and I have loved your character ever since. And just between u and me I think chloe was more fun with Oliver then Jimmy. Besides the Finale what episode do u think u liked the most of the ones u were in for season 10? For ur role I think the best was probably "Masquerade with Desaad" but u looked like u had a lot of fun with "Fortune." What kinda props did u take home when the season ended? Did kristen and erica not like each other that much because after season 5 they actually (and i looked back) had only 6 scenes together in 2 whole seasons. Or was it the writers who did that? Im sorry if this is a little akward and u dont have to answer but i always wanted to know was it akward that u and tom knew each other for 9 years and u guys did a naked scene together in season 9 in "Escape"? With Silver Banshee? I think thats enough questions and I loved Smallville and I will always love it. I also was happy with Chloes ending being a recruiter of heros, a mom, and still a reporter. Your character always developed in fun ways and whats good is that it never changed it just kept adding on. Thanks, Justin your Smallville fan

My 1st response is about the show: The most awesome part about it is that, because of it's origins of Comic books, it already had it's core fan base; Those that weren't comic book geeks are more abstract/contemporary viewers.

I think with these 'types' of Shows, you have to stay true to the skeleton of the story line, though one can be creative with the flesh part, if I can put it in those terms. I don't mean to cast out the other viewers, their opinions count too (they add to the success), but because their perspective is more abstract/contemporary (where they want to change/challenge the very skeleton, I think there has to be that standard without apology, because then you disrespect the whole origin of the comic book storyline & it's genre (especially since the origin of the show is birthed from that, what an insult to the artist). It's always a bad idea to step on creative toes, or hands- lol!

If you want my honest opinion, opinions fluctuate so often, there is just no pleasing [everyone]. I think if the agenda is upfront in the beginning, eventually everyone will respect the outcome.

However, to alleviate the abstract/ contemp. crowd, I think there could've been a more consistent forum on the shows website. I think it lacked an online team specifically for that purpose (it's very time consuming). It could've used consistent interviews with the actors (both personal & the show), people like that personal connection, even if it was sharing one piece of personal information that isn't commonly known, along with the interview about the character on the show. You'd be surprised how most people are forgiving/fickle with their perspective if they like the interview & if they feel the actor was personable-Fans don't feel so "used"....and they forget they were upset. LOL!!

As for the continuation, wow! That you're even asking that question, cause in my opinion your heart & soul reflected your passion off screen! Wow! You could also sense the heart of the writers & basically everyone involved wanting to finish well. I think y'all (excuse the Texan in me-hehe) did the best you could.

I am curious though since the Chloe character was integrated into the comic's chorology, I wonder about the chain reaction in all the comics now? In Smallville the super heroes from the future came and said they never heard of her, How about now I wonder?

It would be cool to see THAT dynamic on a web series to start. Showing the ending of Smallville's "likeness", where Chloe is reading the book to the child as the beginning of the series (much like Clark being found as a child scene), whether the child that Chloe is reading to, is one she had with the Green Arrow, or the one that Green Arrow is supposed to have mentored and becomes "Speedy"(Red Arrow), his sidekick (a lot of content there in that relationship between Speedy & Green Arrow and how he grew from "Speedy" to "Red Arrow"). It would be great to see THAT Dynamic of the family type effort with the other Heroes: Ardimus (Arrowett) & Batman, Green Arrow was known to work them the most, on a show! I wouldn't cover the child growing up though, just that intro. (no one wants to see Chloe as a mom, just knowing she was) everyone knows she could do that & run a country from another galaxy. LOL! (Did I make sense? Sorta rambled in my brainstorm lol!)

I would love to see Chloe's part in the whole integration. Making Chloe a solid place to fit inn would be AWESOME! I think there is a pool of creativity yet to be discovered & written!!! I would LOVE!!! L-O-V-E- to take part in it's writing!!

I think it would do better as a web series, because of it's un-explored (to my knowledge) content. Man! It would be so killer!

love you woman!

Irene

Howdy,

Wow, you are a brave person, opening up your inbox to comments from a horde of Sci-Fi fans :)

I appreciate the opportunity to weigh in, so I'll keep my comments brief. I'll lead off my comments by pointing out that there's obviously no way they could have satisfied everyone with the finale, especially with a Canadian TV show budget. If you did everything all of the fans wanted, you'd spend a hundred million dollars, which was clearly not in the cards.

I also note that many folks appear to be quite satisfied with the finale. For my part, though, I found the finale to be monumentally unsatisfying, but not for the reasons that are being cited by many. My only expectation was that I expected the producers handling the finale to deliver a cohesive, meaningful story that wrapped up the TV series, its characters, and its plotlines during their last outing, and it is in this basic storytelling respect that it really came up short.

The best example of this fact is the way in which the Lois and Clark wedding was handled. The fact that Lois and her relationship with Clark was so important to his destiny was one of the truly innovative and memorable things about this season and a really novel, welcome addition of the Superman mythos; the storyline and accompanying great performances by the two actors really enhanced the show. They ultimately built up the wedding into one of the prime narrative drivers of the season, to the point where it took up half of the time in the series's final episode. The Lois and Clark wedding was, of course, also heavily hyped by the network. If you spend that much time building up to something, you have raised audience expectations to the point where you really, really, need to cohesively deliver a satisfying resolution onscreen.

Instead, the wedding gets interrupted at the halfway point to the show, we get to the end of the final episode, there's a brief 7-year flash forward sequence, and the two main characters still aren't married. As a viewer, my response to that moment was roughly: "WHAT?!!! Are you kidding me? All that buildup and this is what we get?"

The fact that the ending of the show establishes that they are still trying to get married is really just a bad storytelling decision. It rudely snaps the viewer out of the story. This ending raises a host of uncomfortable questions that the viewer really shouldn't have been induced to ask, since they completely ruin the "suspension of disbelief" that is absolutely required for a show with an (admittedly zany) premise like this one.

Questions like: Why didn't they just finish the wedding in the parking lot with the minister 7 years before? Why did it take so long for them to try to get married again? More importantly, why haven't Superman and Lois Lane, of all people, not been able to find a day--or heck, even an hour--in seven years to finish their 90% done wedding, which had been portrayed as immensely important to them both for an entire season? You make time for what's important, and waiting seven years is very much out of character for them.

The Lois character in particular goes from "never accepting defeat" just two episodes prior to apparently blithely accepting defeat in the case where her own wedding doesn't get finished. Bottom line: the whole thing just defies belief, and having a prime narrative focus of the series be handled in this fashion really makes no sense.

What makes it even more frustrating is that there are any number of ways this plotline could have been handled more satisfyingly; I for one would have been A-OK if that last scene had just established that they were were married offscreen at some nebulous point beforehand, which would have been shockingly easy to do (a simple "Hello, Mrs. Kent" would have worked just fine...). Instead, although we did get lots of wedding-related character moments and the ending clearly shows that the two characters are still together, the viewers categorically did not get a satisfying onscreen narrative conclusion to the season-long wedding plotline. You spend that much time building up to something, you have to deliver, and they did not.

It would be interesting to hear about the thinking that went into this decision; to a completely average TV viewer such as myself, it is absolutely befuddling, and I just felt insulted by the way that the wedding plotline was handled. It felt like my time had been wasted for an entire season.

Now, I don't know if the non-wedding was mandated by the studio or was a misguided effort to leave the viewer "wanting more", but no matter whose responsibility it is, it was a huge mistake to end that plotline (and the show) in such a nonsensical and unsatisfying manner, especially when handling it in a more straightforward and crowd-pleasing way would have been just as easy and let them tell the same story.

The completely illogical conclusion to the wedding plotline is emblematic of other, similar problems in the finale, like (for example) the bizarre Chloe-and-the-comic book framing story that gives away Clark's identity already noted by many, as well as the fact that (despite two seasons of some pretty thick foreshadowing) we never get to see Lois name Superman and reveal him to the world, a fairly important and defining moment for both characters.

In the cosmic scheme of things, of course, it doesn't really matter. Griping about the final episode is of course a symbolic gesture at this point since the show is over, we'll never see the actors in these roles ever again, and everyone (myself included) is moving on.

But, that's just why I think some people remain frustrated. The producers apparently took the position "We don't need to show [insert really important Smallville character milestone here] on our TV show, since we all know from [insert comic book or movie here] that it will eventually happen!". Well, that's just lazy.

As a fan of the TV show, I wanted to see these iconic story moments with "our" versions of these characters, and that's what the viewers really didn't get. I had always held off buying the Smallville DVDs, because I knew there would inevitably be a big box set at the end of the series, and I knew that for me the payoff from the destination (the finale) had to be worth making the journey. Let's face it, this show had some real clunkers along the way.

Unfortunately, the final episode (and in particular, that final scene, where the two main characters are inexplicably not married after a whole season of buildup) was such a let down that I'm not going to waste my time and hard-earned money on the DVDs in order to relive a journey that has such an unsatisfying destination. Which is kind of a shame.

Thanks again for the opportunity to offer an opinion! I don't mind if you utilize the preceding paragraphs for public consumption, but I would request that my identity remain anonymous.

Cheers,

Samuel Lawrence

I am a huge Smallville, Superman fan and have been from day one. I am also

involved heavily in the online fandom on various sites including Twitter and Kryptonsite forums so I have a very good idea of how the Finale of Smallville was perceived. Generally, I've only come across a small minority who didn't enjoy the finale for various reasons and unfortunately these people are also the most vocal.

Many people loved the episode, myself including. I couldn't have think of a more perfect way to end the show after 10 years. Clark Kent, the boy who was so scared of being alone finally became the man he was destined to be with the woman he loves by his side. The show is about Clark Kent, not Chloe or Lex and he was the reason I watched from beginning to end.

The only thing that offended me was having Chloe being the only one to call him 'Superman' by name. I waited till the end to hear Lois call him that so I was disappointed. In my opinion, only Lois deserves that.

I don't have a problem with the way they ended Chloe's storyline. It was ambiguous, yes but that's what makes it interesting. For those that want it, they can imagine her and Ollie married, in love and happy. My scenario for Chloe would be to have her successfully raising her son away from the heroes and carving a life for herself outside it all. For too long, she's been defined by the heroes that surround her and sacrificed so much of herself to their cause. Working for JLA doesn't make her successful. She could be a

editor, painter, journalist and be more powerful, successful because success comes with inner happiness and strength in what you do.

Since I was a little girl, Lois Lane has always been my favourite character. I wouldn't love her any less if she wasn't the Pulitzer winning reporter that she is. Her character, integrity, her never-ending faith in others is what draws me to her.

With shows, movies, books - there is always controversy to who belongs to who and the right way to end characters. You're never going to satisfy everyone. When JK Rowling ended her 7th Harry Potter book, there were people who said it was the worst book written but it doesn't make it any less a work of brilliance. But such is life that the negatives always get the focus over the positives.

I wanted to use this opportunity to thank everyone involved with the Smallville and for 10 years of love, laughter, tears and magic.

*Anon*

I wish I could write a logic piece analyzing bit by bit how the writers broke the contract with the audience they established in the pilot.

I'm a writer myself (in Spanish, English is not my first language as you probably can tell in my bad grammar) and I studied for years creative writing, plot points, chekhov guns, the journey of the hero and the heroine....so many other treaties about the art of writing and if the writers really think they did their job I pity any new fans that engage into their projects because they lack basic storytelling skills.

But I can't. I'm still mourning.

The connection the first five years created with this characters and me was strong and powerful, and it was downhill from them on and in the end they just destroyed it, to a point that all I can feel is rage thinking about it. I wish I could be more rational about it, is just a TV show that no one will remember in 10 years (maybe because of the horrible ending), but I can't.

I was in love with Smallville.

I usually call it my only abusive relationship, always believing the promise that the good times will come back and kept coming back for more mistreatment almost every week, like a beating husband that brings you flowers and promises not to hurt you again and you forgive because you are in love, but then the beatings continue coming and in the end you end up dead.

This is what Smallville did to me. It killed my faith on TV series.

I will say I haven't seen any other series and I don't plan to, I can't have faith again. Heroes started great and also ended in a mess, and the perfect TV series Pushing Daisies was canceled. There are many other great series that also suffered the same faith so is obvious that TV shows are stale like Hollywood movies are becoming now with nothing new or original just rehash, unlikeable characters and bad writing that they cannot see it for the life of themselves.

I really hope the producers of Smallville are really happy about being part of the many problems I have with TV that lead me to quit it altogether. For as much as they say this is the planned ending for the last 10 years I would love to see the original planned ended script or layout, I'm pretty sure it was totally different.

As for my kids I will be buying DVD of good TV shows of the past for them to actually enjoy watching good stories. Star Trek TNG for example, also finished in its own terms and their ending was perfect, IMO. It got closure for all the characters, gave us a glimpse of the future that was logical for them in most ways and opened new possibilities, organically integrating even the special guests....just perfection in writing.

But new TV shows and cable networks can keep airing bad written shows and Reality TV 24/7 if they want to. This viewer, that was willing to purchase the special 10 seasons package of Smallville if only the ending would had been...decent, Is going to take her disposable income and investing on good stories and people that are willing to actually do their homework and keep their promises, YMMV as usual.

Thanks again for the chance and who knows I might be able to write something proper in the future, at this point I just can't.

Ana Bastow

Editor's Note: Thanks to everyone (whether fan or professional) who took the time to share with me your thoughts on Smallville's ending or on the ending of cult series more generally. There were many different and sometimes conflicting perspectives expressed here, and it's worth remembering the range of production contingencies and restrictions which also figure into this process.

I've always contended that cult series are often most satisfying in the middle when these diverse sets of expectations can all be put into play and where fans feel free to speculate and generate a range of possible endings through their conversations which open the series to many diferent potential interpretations. The minute a series starts to close down, some of those possibilities will be rejected and some heavily invested fans will be crushed. In part, this is because even though fans ultimately play a huge role in how a series will be remembered, fans ascribe much greater value to canon, the officially generated storyline, than fanon, their own interpretations, speculations, fantasies, and productions.

Another theme here that interested me a lot was the sense that the ending determines the value of the series. My own views as a fan are rather different. I know I've been disappointed in the resolution of certain series but it also doesn't take that much away from the pleasures I had in the process of the series. If I had a series which had 100 plus great episodes and a bad ending, I'd be rewatching and remembering fondly the 100 great episodes, which was my primary experience of the series, and if my frustration was too high, tossing the disc of the final episode. Fan communities as a whole have developed purposeful amnesia, denying the existance of plot twists which they disliked, and writing their fan fiction starting just before the plot twist occurs. Blake's 7 fandom developed a whole genre of fan fiction involving writing beyond an ending which many found frustrating (though which I found especially provocative and clearly, given the number of stories fans wrote, generative.) We need put only as much weigh on the ending of the series as we chose to in our personal and collective imagination, and for me at least, a bad ending doesn't take that much away from the experience I had with the series as a whole.

Thanks again to our friends at the Alchemists for helping us to organize this exchange between fans and producer/actress.

Going Beyond the Ending: A Wrap Up

This week, this blog has been using the debate about Smallville's ending to raise some larger questions about how cult series ends and how producers might deal with fans who are disappointed or frustrated or enraged or betrayed or... with the outcomes. Seeking to place this debate in a larger context, I reached out to Flourish Klink,who graduated with a Masters from the MIT Comparative Media Studies Program (where I was her proud mentor) and now, alongside teaching at MIT, works as the Chief Participation Officer for the Alchemists, advising this transmedia company about fan relations and participatory culture. She always has interesting things to say about the interplay between producers and fans, so I wanted to give her a chance to weigh in on this discussion. Cult series always seem more satisfying to fans in the middle than at the end. How do you think producers should deal with the expectations which have built up over the run of the series? Are there classic mistakes which producers make in trying to respond to fan frustration with the ending of a program?

One of the most important aspects of dealing with expectations is to be honest about the situation, the possibilities, and the fact that not everybody is happy. One of the most classic mistakes that producers make is to become very defensive about their own work, suggesting that the way the show (or book, or...) ended is the only way it could have ended. Obviously, producers and writers and actors get just as wrapped up in their own long-running projects as fans do, so sometimes they become very certain that they're doing the right thing!

But fans also have a perspective on the series, and if the producers are too staunch that the series ended the right and correct and only way possible, it can be very insulting to fans. It is much better to frame discussion about the end of a series in a more open way. "We decided to make character X and character Y together, because that's what everybody in the writer's room was feeling... Character Y and character Z might have a romance in an alternate universe, for sure, but we could only tell one of a million possible stories about these people."

An example of a writer who dealt with this very badly is J.K. Rowling (OK, she's a writer, not a producer - but it's a similar idea). Many fans viewed the epilogue to the final book as a slap in the face, intended to shut down any speculation about what might happen to the characters in their adult life. It would have been very easy for Rowling to mitigate some of those frustrations with a few well-placed words!

What roles can/should transmedia play in shaping the future of a cult series?

Transmedia can provide a wonderful way to explore the future of a series that ended too soon - but it can also play a wonderful role in exploring alternate universes, alternate ideas of how characters could be. That's an old idea in fanfic, but it's a new idea for Hollywood. (Here, we ignore the Star Wars extended universe - it's been doing this for years, but very quietly.) On its simplest level, changing media can allow fans who liked the ending of a TV show to enjoy that ending and consider the new medium "noncanonical" - but it can allow fans who didn't like the ending, especially an ending that centers around a romantic pairing, to continue the story until it reaches a place they find more satisfying.

What roles can/should fan fiction play in allowing fans to "repair the damage" done by the "Powers That Be" when they end a series on what some fans feel is the wrong note?

It seems silly to me to ask questions about "should" when it comes to fan works. Fan works are not really the kind of thing that "should" or "should not" exist - they do exist, and there we are. That said, I think that fan fiction is vital for this purpose. Fans are extremely invested in their shows, and fan fiction can be a way to put your money where your mouth is: instead of just saying "damn, why didn't they do X, Y and Z," you can write it yourself instead. By that stage of a show, fandom is often as much about frustration as it is about fascination; fan fiction gives one a way to work out both those emotions.

What franchises do you think have done the best job in resolving the competing expectations that surround the final episode of a favorite series?

Even though lots of fans disliked the final season, I think that Buffy the Vampire Slayer did a very good job - and it did a good job of using multiple shows and multiple media to let fans choose what view of the universe they wanted to take. Fans can choose to only watch Buffy - or also watch Angel - or also read the Season 8 comic books. Depending on what they chose to do, what they choose to consider their own personal "head canon," they can enjoy their own ideas about the series. What's more, whether you liked or disliked the final episode of BTVS, nobody was able to say that it wasn't climactic. BTVS somehow managed to have an apocalypse every season and still raise the stakes every season. If that's possible, no other show has an excuse for not having a climactic final episode!

For those who want to have a better understanding of how one can be a fan, even a very loyal fan, and actively seek to write around or think around disappointing elements in the original series, I'd recommend checking out my chapter on Beauty and the Beast in Textual Poachers: Television Fans and Participatory Culture. Here was a series that many, though not all, fans thought took a wrong turn which violated the genre contract the producers had made with their viewers and many chose to disavow an entire series and proceed with the fandom as though it had never existed as part of the canon.

Now, I want to share two letters I received from other fans who wanted to share their thoughts on the ending of cult series. I would be happy to see more such letters at hjenkins@usc.edu and will publish more if they come. Do let me know if you intend your letter for publication.

Dr. Jenkins,

The ending of series can certainly be a challenge for everyone involved, especially the fans. I remember well when the original Star Trek television series moved to less-favored time slots and eventually went off the air. It is probably fortunate that they did not have the inclination at the time to do a major "wrap up" episode, which left fans and professional writers alike the opportunity to continue the storyline and expand it into many other series set in the universe that Gene Roddenberry built.

I was, by the way, one of those fans who continued the series in dreadful, typed fan-fic stories that circulated in small eddies, a practice that also got me through the long dry-spells between Star Wars movies. I'd never be rival to Timothy Zahn, but my own imaginings and characters satisfied my desire to know what happened in a way that did not detract from what became the official story line. My friends and I enjoyed our now-online "alternate universe" versions, and the challenge of creating believable plots and character development arcs gave me new sympathy for professional writers.

This is not to say that I do not understand the sense of disappointment and loss when a series - or character - is terminated before I am ready. I still consider Firefly the best series that should never have ended. The movie Serenity explained many of gems Josh Wheaton had hidden in store for us, but I will always grieve that we did not see the interplay between those 9 superb characters (and actors!!) beyond the first season. But I also wonder if, in the need to turn out an episode on schedule, the cast and crew would have started moving in directions that disappointed me and the rest of its many fans. As it is, we have our memories, favorite lines, and our mental model of who these characters would have become.

Art, after all, is a cooperative enterprise - while the television presents us with episodes in our favorite characters' lives, the audience also fills in and extrapolates for itself meaning of whom these people "are" to us. For some of us, myself included, they can be more than entertainment. If we follow them for years and invest them with importance to us personally, then they do have deeper meaning. They may be role models or exhibit a part of our personalities that we do not or cannot express in the "real world" of our socio-cultural reality. Watching them gives us an opportunity to play with identity, perhaps in ways not open to us normally. We might not have a strong, professional woman in our "real" lives, but seeing that character on the screen can help us imagine being one ... and then becoming one in a case of a projected identity becoming actual.

In retrospect, considering all the series and characters I have followed, I wonder if cult series should avoid conclusive wrap up episodes. The last episode (heck, the last season) of Lost, for instance, felt like a cheat - not answering the questions that I did have while also not advancing the characters in a way that felt authentic, to me. While, at the time, a series' sudden end (as with the very uneven Odyssey 5) leaves me with questions, it also leaves me freedom to imagine for myself what would have been if only the series had continued. And in many ways, the audience's own imagination - as Hitchcock demonstrated - is more powerful than laying it all out on the screen in vivid, authoritative, bound-to-disappoint-someone conclusion.

Barbara Z. Johnson

From Eugenia:

WHY THE FINALE TO BATTLESTAR GALACTICA (2003) DIDN'T WORK FOR ME

POSSIBLE RESOLUTIONS TO THE SERIES

Sometime during Season 3, I had decided that there were three types of resolutions to this series. These were:

  1. Everyone dies.
  2. Most of the main characters survive.
  3. The postmodern non-ending ending.

1. Everyone dies

According to the laws of narrativium and story logic [1], this was the most likely resolution. Hints, or what other writers call "foreshadowing", in this direction were themes such as humanity wasn't fit to survive and children didn't come into their own until their parents were eliminated. Minor plots centered on schisms in the population leading to violence, characters suffering fatigue both mentally and physically, and characters becoming addicted to mind-altering substances. Logically these actions would have led to depleting resources to the point the fleet would be unable to defend or sustain itself.

2. Most of the main characters survive

Given Moore and Eick's manifesto [2] which described their "re-imagining" as "Naturalistic Science Fiction" and which stated, "Our goal is nothing less than the reinvention of the science fiction television series", something resembling an optimistic ending was the least likely resolution. After several seasons of "gritty realism", bleakness, and despair, the reversion to something resembling a traditional ending where the "good" guys win would be tantamount to an admission of failure of their "re-imagined" series.

Rationalizations of following the original series are mere excuses. Moore and Eick never felt obligated to follow anything in the original series beyond the title, the character names (even then demoted to "call signs" or last names), and the general design of the eponymous spaceship. It's absurd to even bring up Galactica: 1980 to justify the ending; that series wasn't titled Galactica: 148,000 BC.

3. The postmodern non-ending ending

In light of the "critical acclaim" of the series in the first two seasons, this conclusion to the series was possible if Moore and Eick sought to reinstate their favoured position with the critical intelligentsia.

The typical ingredients of postmodern works are evident in the series: style over substance, juxtaposition of different elements, references to past works, combination of the "lowbrow" and "highbrow", ambiguity, nihilism, and self-awareness of the artificial contrivance involved in creating the "work". Frequently accompanying postmodern literature or art is the author's stated intention to make it "difficult" for the reader or viewer. Not only difficult in interpreting it, but also even reading or looking at it due to the revolting subject matter.

These traits were evident in the series with its use of documentary (cinema-verite) camera work, the "re-imaging" of a "cheesy, 1970's TV show" into something "complex" with "layers of meaning", the disjointed narrative which frequently shifted time frames leaving gaps in the storyline, the monotone colour scheme of the costumes and sets making it difficult to distinguish characters, and viewers constantly being referred to deleted scenes and podcasts to fill in the gaps. Adding to the difficulty in understanding the storyline was demanding the viewer to shift frames of reference in quick succession. At times it was space opera, at others it was contemporary drama, and at still other times abstract symbolism. A frequent trait in postmodern literature is the author making an appearance in the story itself, so Moore's cameo in the final scenes was not unexpected.

What is claimed as sophisticated and erudite is merely confusing as the postmodern approach repeatedly disrupts the "suspension of disbelief" which narrative fiction relies on. The conclusions of such works are often self-referential or circular in that they return to the beginning.

WHAT DID WE GET?

Basically the conclusion was a traditional "happy" ending in which most of the main characters survive and a quick addendum of the postmodern self-referential with a few final swipes at the original series.

Moore and Eick just couldn't resist making the "Guardians" (old-school Cylon centurions) all on the "evil" side and obliterated. They just couldn't resist pitching the whole fleet into the sun accompanied by the original 1978 series title music played at the tempo of a dirge [3]. They just couldn't resist one last potshot regarding the original Baltar's beheading/non-beheading [4].

WHY IT DIDN'T WORK FOR ME

It contradicted the underlying assumption of the science fiction genre. Underneath the spaceships, lasers, funny-looking makeup, etc. is the ideal that the scientific method enables progress through a greater understanding of the physical world. As such, it allows humanity to determine its own destiny by surviving threats of extermination from disease, natural disasters, and predators.

The finale succumbed to the romantic notion of the "noble savage" living in harmony with nature by giving up material possessions, advanced technology, and accumulated knowledge. In essence, these Colonials sentenced their direct descendants to ignorance and a minimal existence. This is the antithesis of the science fiction genre's foundation. The series conclusion reveals that the "optimism" that Moore and Eick criticized as unrealistic in Star Trek was actually a lack of understanding on their part of the values inherent in the scientific method and Western civilization.

The cyclical "what has happened before, will happen again" typifies Eastern traditions. Destiny is preordained meaning when it come right down to it, an individual or civilization having no "free will". References to the "Head" people as angels who are acting in accordance with God's instructions is actually in direct opposition to the original series "Beings of Light". The "Beings of Light" represented the possibility of humanity's evolution to a higher state yet they could not "interfere with freedom of choice [5]", unlike the "re-imagined" series "Head" people who directly interfered and acted in the capacity of fate or destiny.

Various comments regarding comparisons of the original series to the "re-imagined" series indicate that some viewers weren't paying attention or were not able to recognize recurring themes without a character pontificating at length. When the original series mentioned that Kobol's [6] civilization migrated and abandoned technology, it stated: "And when they settled the Colonies, they turned on the very technology that could have saved them had they used it properly [7]". This theme is later alluded to in dialogue referring to the Cylons as "a race of beings who allowed themselves to be overcome by their own technology [8]". Technology wasn't considered evil in and of itself, but that it could be misused either intentionally or through over-reliance.

The original series connected the themes of "free will" and the use of technology. These themes are intertwined in the episode "War of the Gods" and complement the surface mythic storyline. In being seduced by technology, there is the danger of losing one's humanity or soul. To retain "free will", and thus humanity, it was deemed necessary to maintain family, community, and knowledge through religious, educational, political, and military structures. To submit blindly to another power is to lose "free will" and the ability to determine one's future. This point was again visited in the episode "Experiment in Terra" with the words: "I came from a world where the people believed the opposite of war was peace. We found out the hard way that the opposite of war is more often slavery. And that strength -- strength alone -- can support freedom [9]".

[1] The force that holds the story together as defined by Terry Pratchett.

[2] Ron Moore, Battlestar Galactica: Naturalistic Science Fiction or Taking the Opera out of Space Opera 2002

[3] Has this series ever used the 1978 Stu Phillips title music theme at the original tempo in all of its orchestral glory? Especially the trumpet fanfare?

[4] That one was for me, wasn't it, Ron?

[5] Being of Light, "Lost Planet of the Gods, Part II"

[6] Incidentally, the Akkadian word for planet or star is kakkabu, which doesn't take much effort to transform into Kolob or Kobol.

[7] Adama, "Lost Planet of the Gods, Part II"

[8] Baltar, "War of the Gods, Part II"

[9] Apollo, "Experiment in Terra"

How Should Cult Series End?: A Reponse

Last time, I posed the question of how to end a series which has attracted a passionate and committed fan following -- using Smallville as our central example. Today, I wanted to give some of the people associated with the series a chance to respond and share some of their perspectives on trying to close out Smallville's tenth and final year as a television series. Specifically, I asked them to reflect on how they closed off the Chloe Sullivan storyline which some fans had come to see as emblematic of what it means to be a professional women in the early 21st century. As I mentioned last time, I am grateful to Mark Warshaw of the Alchemists for his help in arranging for these responses. The first comes from Kelly Souders, an alum of USC's Graduate Screenwriting Program, who joined the Smallville team, with her creative partner Brian Peterson as staff writers and finished their ninth and final season on the show as Executive Producers and showrunners. Kelly's frank and intelligent discussion of the challenges of constructing and managing transmedia characters was a highlight of this year's Transmedia Hollywood 2 conference, as you will see when we release the videos of that event through this blog late next week.

What are some of the challenges you face in trying to bring about closure to something as long-form as a cult television series like Smallville?

Honestly, "challenges" is a polite way to put it. Trying to sum up a decade of stories and characters, trying to sum up that season's arc, trying to give people as much as they can (knowing even a major feature film couldn't do it and they aren't following a nine day shoot and many other tv constraints) is pretty much... impossible. But, the benefit of a ten year show is that the people that are there after so long are there because they are passionate. And everyone gave 150%.

Given the diverse investment fans make in such series, what steps can producers take to live up to their expectations?

You just do everything you can. Everyone does. You try to think of every angle every fan has and try to shine a light in that part of the story. The issue is always that fans don't agree. Some people loved Chlollie and some people loved Black Queen -- bam, right there you've failed half the expectations before you've even picked up a pen. You simply try to finish the story that was started and you don't sleep much.

Some fans have expressed concern that the ending of Smallville effectively has "undone" some of the character development from the rest of the series, for example closing off Chloe's career ambitions. How would you respond to these concerns?

Well, this answer is going to be a bit long because I'm such a big Chloe fan myself. First I have to give a big "HUH?" to the Chloe part. As a woman who has a pretty demanding job and two children at home under the age of four, I have to say I was floored by that one. I'm not sure why anyone thought her reading a book at night meant she wasn't going to her computer down the hall to check in with the JLA.

I guess the thought never crossed any of our minds or we would have thrown in some line like "Say goodnight to Superman in your comics, I have a co-worker to check in with..."

Because Allison was doing a play during filming, we only had her for one week of the two parter, so that's why we had to say goodbye to her character for the most part at the end of the first part. It's also why we were very clear when she was leaving Oliver that she was going off to be a "hero" and to Star City to manage the team. It was important to us that the Chloe career woman kept climbing the career ladder.

The reasons why we book ended with the boy were because we wanted her to be the first person to say "superman" and we wanted the woman we were always rooting for who had some bad luck in her personal life over the years to be victorious in that as well. We wanted her to have it all.

This second response comes from Allison Mack, the actress who played the part of Chloe Sullivan, and has now moved on to do stage work:

I want to begin this response by stating how moved and honored I am to know that a piece of work I was involved in creating over the last decade has inspired such passion, commitment and support. I believe our ability to have deep emotional experiences is what makes life worth living. Knowing that I was and am a small part of inspiring this type of experience is more gratifying than I can express. Thank you.

I will say, I have had the most interesting few weeks. When I was informed of my fans reaction to the series finale I took notice. Throughout my experience on Smallville I have been exposed to incredible amounts of support from several different fan groups. Legendary Woman and AllisonMackonline.com are just two of the many groups doing exceptional things to honor the character I helped to shape, mold, and grow. This has always been a flattering and exciting process for me.

Ten years ago my good friend Mark Warshaw (also the creator of The Chloe Chronicles) asked me what I want to do with my work. I responded by telling him I wanted "To inspire people to do more in their lives". Over the course of the show I have had the privilege to create a character that stands for nobility, integrity, and honor. As woman of strength and passion, Chloe upholds so many traits I strive to uphold in my personal life and when I heard the fans expressed deep betrayal, I did not take the response lightly.

I thought for a long time about what to do and spoke with several mentors about how to best respond to this reaction. It was amazing to me a dream I recited to a friend over breakfast had come to life and was now at risk. Something had to be done.

Your outcries have allowed me to look at my position as an actor from a new perspective and the potential potency for influence with this is both intimidating and thrilling. I see my responsibility as an actress as being very serious and an incredible privilege. This is not to say that I want to be type cast as a "Chloe" but there are certain characters that portray metaphoric representations that I will not take on.

As for the show, I would prefer not to take a stance on the storyline itself. Not because I don't have opinions, I absolutely do, but more because I believe this is not about stating if the ending was "good or bad" and "right or wrong", more it is about learning how to take what was presented and look at it from all angles. What is both good and bad about it? How are the choices the characters made valuable and not?

The point is not the judgment we place on what we watch, but what we do with what we see. Do we use it to explore our own beliefs more deeply? Do we agonize and analyze the potential of choosing one path over another, thereby expanding our own capacity for deliberate choices? Do we allow ourselves to empathize so deeply with the characters we love that we challenge our prejudices and ultimately build our strength for compassionate and humane interactions? This is a process I believe can change the world. It is the reason I love what I do.

What if the result of this ending for Chloe has created an examination of the purpose of media for both the viewers of the show and myself? What if as an effect of this very show we recognize that now is the time for people to start to examine the nature of popular culture and entertainment more deeply? What if a result of this very discussion entertainment itself becomes a tool for education and evolution rather than something used to disappear and regress?

As it currently exists media is more often than not used as an excuse to turn one's brain off, to avoid thinking or growing. In my opinion this is a tragic misuse of one of the most effective tools developed. This would be a dream come true as it is one of my personal passions for media and technology.

In the end, maybe the metaphor for Chloe in the show's finale is bad and maybe it is good, but more than that this situation reveals an opportunity to re examine the way we use this force we call "media". This is not a matter of just ending a story nor is it a matter of just having a resolution for a character. This is an opportunity to create new archetypes and change the face of our interactions with entertainment.

So, I believe, what is important about this whole experience is understanding it. Taking the lessons from our responses and seeking to more thoroughly investigate our perceived adversaries, our archetypes and ourselves. Whether it is "good or bad" remains to be seen. That part is in our hands.

I would love to hear what you are thinking. As I did with the discussion of committed relationships and Castle, I am going to suggest you send your responses to me directly via e-mail at hjenkins@usc.edu so you don't have to face the headache of my spam catcher. I will post as many responses as I can through the blog proper. Please be clear if you are sending this personally to me or want to see it published.

So, if you are a Smallville fan, what did you think about how the series ended and how might you like to see the series extended in new directions, as Mack suggests here?

And if you are not a fan of Smallville, share your thoughts about the endings of other cult series. Which ones were handled the best? Which were handled the worst? What steps can producers take in responding to fan disappointments around the series? What would you like to tell "The Powers That Be" about how cult series should end?

Next time, I will share some closing thoughts and we will hear from Flourish Klink, a former student of mine who is now Chief Participation Officer for the Alchemists, and perhaps from some of you.

When Bad Things Happen to Good Series, or How Should Cult Series End?

The May 20th issue of Entertainment Weekly included a list of what they saw as the most controversial television series finales; they included Lost, The Sopranos, Seinfeld, Saint Elsewhere, and Newhart. The piece was timely since as I was reading it, I was hearing of some of the controversies surrounding several of the cult television series which concluded this season. Reader Polly Robinson shared with me an interesting set of developments around Stargate:Universe getting canceled. I wrote some time ago about the ways Stargate fans worldwide had lobbied to keep this franchise in production. In this case, the much publicized Universe extension had been canceled by the SyFy Network after only two seasons and dedicated fans wanted an explanation. Craig Engler, Senior Vice President and General Manager of Syfy Digital, went on the GateWorld blog to offer an explanation, offering some interesting behind the scenes insights into how cable networks make decisions about how long and in what ways to prolong struggling series. Not every fan was satisfied by Engler's answers, but most appreciated his efforts to help them understand what had happened.

About the same time, I received an email from Margaret J. Bates, a longtime Smallville fan, who was disappointed with some of the narrative choices made in that series final episodes. Bates had been part of an effort featured on this blog to produce a television commercial paying tribute to the character of Chloe Sullivan, though she wanted me to be clear that the opinions she expressed were her own and not necessarily a reflection of that movement as a whole. I asked her to frame her concerns in a way that I could share them with you via this blog and this is what she had to say:

Chloe Sullivan and Caveat Emptor

By Margaret J.B. Bates

Betrayal.

I've wracked my brains for a week to find a way to express my feelings about the finale that don't seem trite or the feelings of a scorned shipper. I tried a first draft pointing out the host of problems about the finale in general, from the insult of Lex's mind wipe to the terrible Superman Returns plot rip off to only seeing a CGI cape after a decade, but I was asked to focus on Chloe only. I can say that, as one of her biggest fans, I was left crushed and angered by her end.

I want to separate this from what I've done for Legendary Women, Inc. and for the Legendary commercial. This is my personal opinion piece and reflects what I feel and what other online fans I've talked to at length feel. It does not, however, speak for either the women who made the commercial or the women who work at LW, Inc. This is personal, not professional.

I also wanted to separate this from what I've done as a fan, as far as working in campaigns, sending in letters, making donations in Chloe Sullivan's name for charity, creating a commercial, and erecting organization in her honor. While I speak for myself only, I still can't separate all that Chloe Sullivan was and can be from my fandom experience, which did include these ventures. I witnessed it. It wasn't just in myself. Chloe Sullivan inspired women and men, both, to write a myriad of letters to the producers expressing what a role model she was by being devoted to her career and by helping superheroes without even having abilities or fighting prowess. She just had herself and her wits. Chloe Sullivan inspired people to raise thousands over two years for The Christopher and Dana Reeve Foundation because she, as a character, would support philanthropy. Chloe Sullivan inspired a charity to rise composed of other young, business-minded women

She's a hero and a role model, and I cannot speak for anyone officially but myself, but I also can't ignore what a monumental impetus she's been over the last decade for young women and men everywhere to take action.

That's why the finale crushed me and left me feeling cheated beyond words.

Ten years ago, I was promised in part the story of who Chloe Sullivan was. I was promised that I'd see her grow and see an ending to her, and I didn't see that on my screen on May 13, 2011. Chloe was set up as a reporter and a heroine. In the pilot, she's the only character even noticing and investigating Smallville's weirdness, her home illustrated to be the corners of The Torch office. Five years later, fans everywhere cheered when she achieved what she called her dream of working at The Daily Planet ("Thirst," 5.05). When she was fired two and a half years later, not for incompetence but for protecting Clark's secret from Lex Luthor, fans were outraged and waited for her to return. They wrote letters, made books, made donations, and kept asking online spoiler sources and at Comic Con "When will Chloe go back to journalism?"

In the mean time, Chloe established herself as a hero in her own right, especially in season nine and her limited run in season ten, by re-organizing the disbanded Justice League as well as establishing Watchtower as an entity. In season ten, after faking her death, she was able to best the Suicide Squad and use them to save Clark, Oliver and the rest of the JLA from the clutches of the government. This was a woman who was active in her heroism, used her intelligence to outwit opponents such as the Suicide Squad whom the JLA failed to stop, and fought vibrantly for what was right.

She never backed down.

In the final two episodes of her winter arc this season, she expressed that she hadn't "felt like Chloe 1.0" since her days at The Torch student newspaper. She longed to go back to journalism as much as her fans had always begged and asked for it. In "Fortune" (10.15), although it was rushed and established offscreen while the episode was a wastedHangover rehash, Chloe told Clark she was going to report at The Star City Register under an alias so that she could work as a journalist by day and mentor young superheroes personally by night. She was going to have a double identity inspired by Clark, himself.

I was excited when I learned Chloe would return in the finale, ecstatic even. I figured with the press hints about future flash forwards and the quotes about how the finale would show Chloe evolving that we'd be able to glimpse her working at a newspaper, to see that career woman so many fans had missed and clamored for during the last three years, the person Chloe said that she wanted to be. We were also excited to see how she'd mentor the new generations of heroes. Even if it was just a minute or two flash of her leaving her office at The Register to go to a night training session of an unnamed student, it would have been a coda to who she was independently as a journalist, a mentor, and a heroine.

We didn't see that.

We didn't see anything that reflected what Chloe Sullivan had been established as over the ten years of the series. She was there merely to be the maid of honor, promote the wedding we all knew was destined to happen at some point, and to disappear with little aplomb fifty minutes into the episode. While returning cast members like Rosenbaum, O'Toole and Schneider (who played a ghost no less) all had final one-on-one scenes with Welling, Mack was denied this. Chloe and her fans were denied final closure on the only relationship that had been presented onscreen for all ten years of the show's run. An eleven second hug and a "See you in the funny pages" quip was not sufficient, especially in a finale that dragged in the first hour and repeated plot points like Lionel making a deal with Darkseid.

It was a clear slap in the face.

The producers, for whatever reason and I suppose ratings, held out a steak for us and promised that the finale was about returning characters and that Chloe had something special just for her and a great moment to shine.

They lied.

Chloe was an afterthought.

Her biggest role as narrator was the biggest slap to me. It could have been done more convincingly with any Canadian day player/random extra reading a comic book to their son. It would have made so much more sense. Why would there even be a Smallville comic book in a universe with Superman in it? How does Clark even have a secret identity in a world with Smallville and DC Comics? Why does Lex have to have an erased memory if everyone can learn Clark's secret identity for the price of a comic?

Besides being an essential paradox to have Chloe Sullivan reading Smallville comics to her son in 2018, it's a huge retcon to the character. In ten years, over two hundred episodes, Chloe never once expressed the desire to become a mother, never once. Lois has. Lana has. Tess acted as a surrogate mother with Alexander/Conner Kent. Chloe Sullivan was one of the few female characters on the show never to express an interest in motherhood. She wanted and talked endless about her career--whether that be journalism, heroism, or both---and she was always shown as having severe abandonment issues because of her mother leaving her as a child. Of all the women of Smallville, frankly, Chloe's deep psychological issues make her least fit to even be one.

But that's moot. She never once expressed the desire. The majority of her fans wanted her to be kickass reporter or kickass Watchtower or both. There wasn't a need to see her out there, seven years down the line, a spectator to the world of heroes she'd forged, reading bedtime stories. It doesn't match with the character created over a decade, nor does it match the character from the comics. In DC Comics, Chloe Sullivan was introduced as a well-decorated blogger out to investigate Luthorcorp, not a mother.

I wouldn't complain as vehemently if we'd seen her tuck her son in and then walk down the hall past awards for journalism on the walls or if she'd kissed him goodnight and said "Mommy has an article to finish up tonight." Then I could at least know she was still living her dream of reporting.

We didn't see that.

It would have taken a line drop, a prop, even an extra scene in the middle of a turgid pace to clear up the ambiguous and shoddy end for Chloe Sullivan, but the producers didn't even bother. The writers didn't care. They wanted the wrap around gimmick of reading Clark's story to be done by Chloe, probably not even realizing the paradox it created or the way it took Chloe from hero helping shape Clark's world to a narrator passively retelling it half a world away.

Yes, half a world.

No one bothered to explain why the package she sent Lois came from Signapore, a place Chloe had never been to during the series and a place she'd never expressed an interest in living and one, frankly, that was pointedly as far from Clark, Lois, Superman and The Daily Planet as possible and fairly far off from The Star City Register and Oliver Queen as well. No one bothered to explain why after going through superhuman efforts to "free herself from her old identity, she settled for something lesser...a relationship" (10.14 "Masquerade") by being married to someone under her birth name. Note it is even unclear to whom she is married, Oliver or a nameless future beau. Writer Al Septien and director Greg Beeman have differed publicly on the child's parentage already. The producers didn't explain why, as pointed out in "Legion" (8.11), no one even knows Chloe's name or that she ever existed when she's using it here, when she's alive, and when she basically built Watchtower from the ground up as her baby and saved Clark, Oliver and the League a dozen times over.

No one bothered.

They didn't care to.

That's what hurts most---to see my heroine reduced from this vital intense career woman to a forgettable person half a world away doing daily mommy chores and acting a passive narrator to the great exploits of Clark Kent. She was a non-entity and after ten years of waiting she deserved more .

Her fans deserved more.

It was a contract. We paid hundreds of dollars over the years for merchandise and DVDs, gave them ratings to survive, and invested a decade and hours upon hours in Chloe's story as well as Clark's and Lex's. All we got was "It's a comic book because it's like a comic book." Clark reached destiny because the future said so. Lex was stripped of his mind and any reason for even being evil, stripped to two dimensional villainy. Worst of all, Chloe Sullivan became a forgettable housewife in Asia with an ambiguous and poorly written ending because, I'll just say it, she has the wrong name.

Chloe Sullivan shouldn't exist.

So the writers did worse than kill her; they murdered everything she ever stood for and promised us we'd like it.

We hate it. I hate it.

They had the final say and discretion in how Chloe Sullivan's onscreen life ended on the show Smallville , but, I hope via fanfiction and charity projects and even lobbying DC to see more of Chloe the comics, that the fans can ensure that the character doesn't fade away.

She's a reporter. She's a career woman. She's a mentor and hero.

To us, she'll always stay that way.

The final shots of Chloe onscreen were a betrayal, but they give us a choice too. A choice to reject and re-appropriate, a choice to vote with our wallets. I might not have seen an ending that honored ten years of show continuity, character history or even comics canon, but, then again, I don't have to buy box sets ever again, and I won't.

Buyer beware but, damn, how sweet it is to be paying for it no longer.

Craig Byrne, webmaster of KryptonSite and author of five Smallville licensed companion books, offered this account of fan response to the final episode:

I think the general response to the finale of Smallville is dependent on what the viewer signed up to see. There are people who were elated that their favorite characters ended the series together, and there were people who celebrated the fact that after ten years, Clark Kent has become Superman. There is some negative reaction - some have complained about the computer-generated Superman and lack of full-on Superman from Tom Welling, and others didn't care for having Lex Luthor forget everything - but there is a strong feeling that the show at the very least was able to go into a series finale and conclude itself rather than having the network make the decision for them.

There have been several cult series that have been canceled with no real warning. Veronica Mars, Terminator: The Sarah Connor Chronicles, Heroes, and recently V being prime examples. To be able to go into the last year, as a viewer, and know that I'd end up satisfied, that things wouldn't be left hanging, was really appreciated, as I'm sure it was for the show's producers as well.

There are inevitably people who won't let go. The ones who want a Season 11, or those who want Tom Welling to be the next movie Superman. Having been through this before with Lois & Clark, I know the routine when it comes to Superman projects - it's onward and upward to the next version of the story. I have no doubt Tom Welling, Erica Durance, and others might take part in future Superman projects in other roles - much like Christopher Reeve, Margot Kidder, Teri Hatcher, and even Annette O'Toole did with Smallville. It's a legacy and something they will never lose.

It sounds cheesy but a cult series never ends as long as it exists in your heart. If you wonder what happens to the characters after that final moment, they did their jobs.

Personally I'm excited to discover new things and hopeful another comic book TV series that's as good as Smallville was comes along someday. I'd love to see a "Smallville Season 11" comic as Joss Whedon did so well with Buffy for Dark Horse comics. But if we don't - that's fine. Sometimes I think Clark's destiny as Superman is best left to the imagination.

I think every effort was made to throw in as much as possible for the long-time fans. Getting Michael Rosenbaum back was a must, and although their time with him was limited, he elevated the material. Having John Schneider back as a ghostly Jonathan was also one of the episode's best touches.

Inspired by what GateWorld had done to help fans get some closure on the ending of their series, I reached out to contacts I had with the Smallville production team via Mark Warshaw of The Alchemists, who had developed some of the original transmedia content around the series. Through his help, we've been able to talk with several folks associated with the program, and their responses will run next time. I should be clear that I have only seen a limited number of episodes of Smallville and so am not taking my own position on this, but since I was in a situation to help clarify things between the producers and the fans, I am offering this website as a channel of communication.

I welcome your feedback on the conclusion of Smallville or of other cult series, and will run a special reader's response post, if I hear back from enough people. Send your comments directly to me at hjenkins@usc.edu and signal if they are intended for publication.

Learning from Hollywood: Voices from the Joan Ganz Cooney Center Conference

I spent the first part of the week participating in a conference, hosted by the USC Cinema School and organized by the Joan Ganz Cooney Center, "Learning from Hollywood: Can Entertainment Media Ignite an Education Revolution?" This was the kind of event that warms my radically undisciplined heart and mind -- a gathering of people from many different backgrounds (educators and academics, media industry people from both the commercial and public media worlds, activists and nonprofits, foundations, librarians and curators) to talk about the potential intersection between education and entertainment. In the course of the two days, we heard a lot about the value of stories and storytelling to incite the imagination, to provoke curiosity, to convey our collective memories and wisdom, and to inspire more acts of creativity.

This was perhaps best brought alive for me through a performance by The Story Pirates -- a group of actors, improv comedians, and otherwise kooky and creative people, who go into schools around the country, help young people construct their own stories, and then incorporate them into their performances. In this case, they brought a class of Latino/a elementary schools with them, both performing one young man's previously written stories, and soliciting elements from the kids for a story performed live on the spot.

My own remarks at the conference centered on what the practices and logics of participatory culture might bring to the paradigm of "entertainment education" which I have been learning a lot about since coming to USC. Under the classic version of this model, experts consult with script writers to get information about health or social concerns integrated into the fictional programs and sometimes to get tags or bumpers which help link viewers to the groups working on these issues. I really respect the commitment behind such work and know that it does make a difference for many people. But increasingly, I've wondered what would happen if these same projects got taken up by the fan communities around the show, if the messages were not simply embedded in the program but designed to be acted upon in more creative and public ways. I used the example of what's happened around Harry Potter to describe a movement from inspiring reading to inspiring writing to inspiring activism, remarks which build upon the work my Civicpaths research group has been doing for the MacArthur and Spencer Foundations.

Scott Traylor from 360KID, who I knew from back at MIT, was nice enough to capture my remarks and those of several other speakers via his cellphone camera and has given me permission to share some of these segments with you through this blog. Thanks, Scott. So, this first bit is my talk on Harry Potter and the potential of a more participatory model of entertainment education.

Scott also captured some of the highlights from a panel on Monday night on "Storytelling and the Art of Engagement," hosted by Betty Cohen, the former President of the Cartoon Network and the Lifetime Network, and including film producers Don Hahn (Beauty and the Beast, The Lion King) and Doug Wick (Gladiator, Memoirs of a Gesha) and television producer Marcy Carsey (The Cosby Show, Roseanne, Third Rock from the Sun), sharing their insights on Hollywood's craft and speaking about their desire to see the work that they do more fully incorporated into both formal and informal education. Getting these kinds of glimpses into the behind the scenes production processes is one of the great joys of living so close to Hollywood.

Here are two highlights Scott captured -- showing Carsey talking about the need to "respect the audience"...

And Wick talking about how he draws inspiration from the work of Bruno Bettelheim:

The event was also a place for demonstrations by some top digital designers and developers, including this segment on Sifteos by a Media Lab alum Jeevan Kalanithi.

On Tuesday morning, we heard from Linda Burch from Common Sense Media and Frank Gilliam, Dean of the UCLA School of Public Affairs, talking about the challenges of overcoming existing frames parents and teachers have for thinking about the relations between digital media and schooling. Scott captured Gilliam's remarks, which offer some real insights into how and why some of the messaging around digital media and learning may be falling on deaf ears.

Unfortunately, Scott had to fly back to Boston so we do not have some of the other highpoints of the conference, such as a presentation by Participant Media's John Schreiber on their Waiting for Superman documentary;

an interview with Kari Byron, the charming host of Mythbusters, about their new Headrush initiative, to help inspire girls to think about STEM; and closing remarks by media mogul Peter Gruber.

All told, my head is exploding from new insights and beyond that, new connections, many of which I hope to build upon through this blog in the weeks ahead.

Special thanks to Cooney Center Director Michael Levine who has helped pull together this phenomenal event.

Responses to My Rant about House, Castle, and White Collar

My blog post last week ranting about how television deals with committed relationship clearly hit a responsive chord with lots of readers and has generated more response than anything I've posted here in a long, long time. Not only have we had active comments posted on the blog, I've also been receiving messages via e-mail, Tweets, Facebook updates, and in person comments. Today, I wanted to share some of the e-mail responses I've received so far, hoping to generate even more reflection out there on these issues. Please, if you want to add anything and have trouble with the Spam Filter on the blog proper, send me e-mails at hjenkins@usc.edu, and do signal that you intend the comments for publication here. So far, the series most often cited as having a great husband-wife relationship is Friday Night Lights, which I have not seen, but may give a chance based on this level of intense fan excitement.

Mr, Jenkins,

Hello! My name is Nicole Bessette, and I will be attending USC's School of Cinematic Arts as a Critical Studies major in the Fall. While on Twitter today, a friend sent me the link to your most recent article regarding the difficulty television has in representing committed relationships, and much as you confessed to inhaling Castle recently, I seemed to have done the same with your article. Your point of view and the way you so eloquently expressed it really struck a chord in me, so I wanted to take this time to wholeheartedly thank you for sharing it with me and so many others.

I, myself, have been a Castle enthusiast since the show first premiered two years ago, and I always tell people that the best thing about it and the reason why I personally believe it to be the best show on television is because of the writing. Mr. Andrew Marlowe, also a USC alumnus, has truly mastered every ounce of the show--from its characters to its relationships--and what I admire about him most is that he has given us a show that actually feels real. Unlike House, you can fully invest in these characters and the relationships that they have with each other, and at the end of each new episode, you turn off your television feeling as though you're a part of something bigger. For this and many other reasons, I could not agree with you more in believing that Castle is just the show to break the mold of the "unrealistic" TV relationships.

In fact, I have become so taken with Castle that I have begun writing about it for a website called BuddyTV.com. As their exclusive Castle Fan Columnist, I volunteer my time every Monday to write recaps of the latest episodes, and although it is often a very time-consuming process, I couldn't enjoy it more because I am being given such a great opportunity to promote a show that I love. In fact, through the power of the social media phenomenon that is Twitter, I was even fortunate enough to have three of the stars of the show (Molly Quinn, Tamala Jones, and Jon Huertas) read one of my articles. I guess all in all, however, what I am really trying to say, Mr. Jenkins, is that I am so very grateful to you for taking the time to highlight some of Castle's best features and in turn support what I believe to be the best show ever on television. What's more, I very much look forward to meeting you on campus sometime in the near future. Again, my sincerest thanks for taking the time to read this, and I wish you all the best!

--

Nicole Bessette

Hi

The whole conversation about what constitutes a good relationship or a bad one and how some show runners are awesome at portraying every kind of relationship, while others are only good at some, is something I love discussing, so here goes:-

For me a show that always did well with relationships was Friday Night Lights. The central couple of Tami and Eric Taylor were possibly the most realistic portrayal of a married couple I've seen on tv. They had been married for years and knew each other inside out. They did that silent communication thing (FNL were actually really good at letting silences work for them in general), they supported each other when their daughter, Julie, tired to play one against the other. They had silly arguments, they had more serious arguments but never was their love for each other in questions.

The writers didn't feel the need to have anything sensational happen within their marriage - no OMG secrets, no affairs, nothing like that. And they were one of the most compelling couples on TV because they were written WELL. Kind of like all the reasons you cited for liking Elizabeth and Peter on White Collar, who I also love.

I think that's the thing the writers and Nathan Fillion need to remember - if it's well written it will engage the viewer and they'll still want to see what happens next. The problem is it's the badly written relationships that stick in people's minds, creating the idea that as soon as two people finally get it together they become boring. It's the writing and the fact that writers don't necessarily know what they are going to do after the initial get together that creates a problem. For example: Sarah and Chuck's relationship evolved and moved on once they got together, but it's never been boring.

In fact, talking about Chuck, it reminds me of something that really annoys me - when shows will do anything ANYTHING to keep their main couple apart - to the point where it becomes a joke, it no longer comes about organically from the story, but it's just the writers wondering what they can do now to keep them apart and it becomes boring and annoying.

A show that did really badly with relationships was Stargate Altantis. The one that really sticks in my head is the Rodney McKay/Katie Brown fiasco. The two characters went from awkwardly liking each other to McKay proposing. It was ridiculous. McKay never spent any time with Katie and they seemed to find looking at each other, casually touching each other or giving each other chaste kisses really embarrassing. It was baffling that the writers thought that the viewers would buy into the idea that Katie and Rodney were in an actual, grown-up relationship. Then there was McKay's relationship with Keller that seemed to come out of nowhere - at least on McKay's part, and again had him spending little to no time (that the viewer saw or heard about) with the woman he professed to love. Those are not writers who should ever try to depict honest to god grown-up relationships.

I would love to tell certain show runners that you can't just throw a relationship at the viewers and expect them to like it. It needs lead-up, we need to see it happening (or at least be able to look back and see it happening). Also, make sure you don't take time away from the aspects of the show that viewers like, just to be able to include the romance, we kind of hate that. Along the same vain, don't forsake friendships and other relationships that have been portrayed for seasons for a romance that the viewers are going to be less invested in. If you bring in a new character, we resent them, if it's a regular character we resent that the others are being screwed. And if you bring two regular characters together - and it wasn't signposted from the beginning - you are going to have to put up with the fans who hate character A and character B being together.

I'd also like to tell show runners of certain kinds of shows that, really, romance isn't for them. Something like NCIS, for example. I watch that for the team interactions. I don't care about their romantic entanglements. The only one I'm okay with is Abby/McGee because that was something that existed from the moment McGee appeared and somehow the writers have managed to make sure that it doesn't take over the show and it's always done subtly and rather cutely. Compare that to Ziva and Tony, where you often feel like you're being hit over the head with a sledgehammer - also, thinking about Ziva and Tony, if you're actors don't have chemistry when possibly moving towards a romantic relationship, drop it. It's painful to watch.

When romance comes into shows that I don't equate with romance, I tend to stop watching them. I stopped watching CS:NY after the 3rd season because the writers focused WAY too much on Danny and Lyndsay and I found it boring.

And one final thing: show runners, you don't need romantic relationships in shows just to attract women. We like shows with little to no romance just fine and you tend to piss us off if you suggest that a show suddenly has romance in it to 'appeal to women'. Stop. Just, stop it. One of the reasons I like Nikita: the women don't spend their time angsting over guys or talking about them all the time.

I hadn't realised that this had got so long, so I think I'm going to stop now *g*

Iona Liddell

Hi Henry-

I recently rewatched My So-Called Life (thx netflix) and was surprised at how Angela Chase's parents were represented strongly as individuals also trying to navigate their own so-called lives. They were thoughtfully represented as individuals committed to each other while also trying to maintain some sort of healthy and separate identity/autonomy within a marriage and family.

-- C Coy

I think my gold standard for how to show a relationship is always gonna be John Crichton and Aeryn Sun, because even if it didn't reach solidly committed stage until pretty late, somehow it felt like that was what it really was the whole time, in a way. And I never felt any sense that they were any less interesting when they were committed, instead they were more.

But yeah, I agree totally with what you said about White Collar, because I adore the relationships and maturity in that show. \o/

--Alyndra N

Hello Professor Jenkins!

Wannabe aca-fan, graduating student in Media Communication and administrator of Bones Italian fandom, here!

I have to say that I'm always very interested in what you write, both academically and personally, but with the article you wrote yesterday you really touched my inner shipper's heart.

Given my experience on the subject, I think I can add another point of view to the discussion.

I think you're absolutely right when you say that television authors usually don't know how to represent a good healthy committed relationship, but it's also true that -often- they don't even have to arrive to depict that "committed" part of the relationships.

If you ask me, the real problem is that the "will they/won't they" dynamic works too well! I speak from personal experience when I say that it's like an addiction! No matter how long the authors keep the pair a non-couple or how bad the story gets, people can't help but coming back for more, hoping every time that THAT is gonna be THE time...

Unfortunately, this postponing the unavoidable is a pull so strong for the public (especially the female one) that let the networks to collect very high ratings, thus to pose two possible scenarios:

1) the authors get scared, become "cowards" and, dreading the "Moonlighting curse", let the pair remain a non-couple;

2) the authors are ready for the big step, but the network make them wait. And wait. And wait. And the pair remains a non-couple.

In any case, the pair finally becomes a couple when it's usually too late and the story is already ruined.

My favorite series, Bones, for example, is now, in its sixth season, dangerously bordering this "deadline".

Bones is a declared character-driven drama disguised as a procedural, starring Emily Deschanel and dear old pal David Boreanaz from the Whedonverse. It's considered like Castle's big brother because it's the one from where Castle authors take their inspiration. If you are enjoying the characters' dynamics in Castle, you definitely can't miss Bones!

I am now able to appreciate Castle as well (I'm loving the 3rd season!) but I couldn't begin to truly appreciate it until I accepted the fact that it wasn't really a "bad copy" of Bones (here at BuddyTV you can find a very funny article on the subject), but a different show that tries to address most of Bones' main themes from a different perspective.

These two shows definitely have a different "touch", maybe Bones is a little bit more deeper and Castle a little bit more frivolous, but in the end they're very similar and if you like one, you can't help but ending up loving the other as well.

For 5 years in Bones everything was great: the scripts were funny and intense at the same time, the characters explored at 360° and the chemistry between the main (non)couple exceptional, but then the authors (and the network), fearing of ruining everything, didn't have the stomach to take them to the next level when the time was right and decided to drag the story keeping them apart for a little longer but in this way they completely damaged their chemistry, depriving the show from its main point of strength.

Now, Castle has one huge advantage on Bones: it's 3 years younger and can learn from its big brother what to do and what not. Will it have the courage to take the big step sooner than Bones? At the moment, nobody can tell.

I, in the meantime, will keep to watch them both because they are, without any shadow of doubt, the two shows that best narrate their characters and if the writers will be so good to mantain the chemistry between the main couples even when they'll officially become couples, the shows will become even better!

Glad to have read your rant and hoping to read another as soon as possible.

Best regards,

Beatrice Belli

PS: My friends say that Chuck is a tv show where the authors knew how to put together the couple without ruining the chemistry but I don't watch it so I can't confirm, sorry.

Just read your fantastic Castle post. You say it's less aca, more fan - but with fan writing that has insight like that, who even needs academics? :p

You end the post with " But, tell me, what would you most like to teach the show runner of your choice about the care and feeding of actual human characters involved in committed relationships?" But do you specifically mean romantic relationships specifically, or any bond between characters? Because as you rightly point out, while the elements of the plot, the contrivances of the genre, may hook us in and keep us curious, it is always the characters and their emotional attachments to each other that led the viewer forge a connection. Even with something Lost, one of the most successful recent shows to have people coming back for "OMG what's next!", it's eduring appeal, I'd argue, was based on character attachment. Conversely, did Heroes become dull because of contrived plots? Or because we know longer much cared for its characters. Of course, none of what I am writing is I think even remotely novel.

I'll echo everyone on Friday Night Lights. The relationship between First Lady and President was quite interesting on The West Wing. I don't think I've ever paused to reflect on The Good Wife, in part because though I enjoy the show immensely, it rarely bears close scrutiny.

And a really fantastic show in all ways, including a wickedly incisive on again off again romance, is the Canadian TV series Slings and Arrows. It's a metatextual dramedy about a Shakespeare Festival in small town Ontario, where the slightly mad artistic director is haunted by the ghost of the previous artistic director, as they direct Hamlet in the first season, MacBeth in the second, and King Lear in the third. After The Wire, almost certainly the best work of Television I've ever encountered.

Two surprisingly interesting relationship dynamics are in very male dominated show. The first is Californication. You'd think the premise of bad boy artist fuck-up who sleeps around would wear thing after four seasons, and yet amazing, it is still compelling. And his absolutely love for Karen is really something. The relationship is completely FUBAR, and yet it's amazing how much they care about each other, and how we care for them. It's as if Hank Moody exerts on us as viewers the same sort of charm he does on women - we know he's an asshole, part of us just wants to get inside him (metaphorically, in the viewers case).

Second, a surprisingly interesting relationship is Ari Gold and his wife on Entourage. Now, it's not particularly realistic - nothing on the show is - and maybe ways, it's less about them as a couple but how it shows a different perspective to Ari. Even so, it's evolved into something very different than much of the show (and indeed, Ari's marriage is a crucial issue at the end of the most recent season).

And in terms of Castle specifically - yes, I think we'll get there. As it's much more than romantic tension, there have been so many missed connections of confessions of love. I agree with the poster's analysis of bones, that they "will they/won't they" will tire eventually. I think they are playing it out nicely, though occasionally it's torture as a fan. Think of the scene where they finally kiss - and yet, "nothing" evolves from that. Of course, any romantic entanglement between the two will have its own comedic pitfalls. I find it highly unlikely they would stay together without breaking up at least once. But so far, much like Californication, they have managed to stretch a charming premise way past it's usual expiry date, so I give them faith. I think for it to be most engaging, the doctor boyfriend needs to be an actual on screen character as much as he is tallked about. Even with limited screen time, Castle's flames have left way more of a mark than Becket's long term boyfriend.

And as well edited as that "closure" video was....Blah! If I want some that sappy, I'll watch Fillion's old soaps.

Michael Carens-Nedelsky

Dear Henry,

Thank you so much for your thoughtful insights into the problem of TV writing today and the lack of committed relationships being depicted. I have to totally agree with you. I am a HUGE Castle fan and have been watching since the very first episode. I have watched the relationship grow over the past three seasons and it does worry me a bit that one of the actors (Nathan Fillion) is leery about the relationship moving forward and the thought that it will get dull or boring and lose fans by doing so. But, I believe it doesn't have to be that way.

Take, for example, the Thin Man movies you were talking about, and that makes me think of the TV show Hart to Hart. Was that show ever great or what? They were married, the show was interesting, their chemistry was remarkably charming, and I know I was never bored watching it. That was one sexy couple and they were in a committed relationship, imagine that? Also, White Collar also has a great married couple, but Elizabeth is a little bit under used in that series and so we don't see her a whole lot. But, again, it's a great example of what a great committed couple looks like.

As far as House goes, I believe that it all boils down to the characterization. I believe that as he is written, he is just a miserable person and doesn't believe he deserves happiness or even that he can truly be happy. So, I think he will always try to sabotage anything good that could possibly ever happen to him. I know he loves Cuddy and she loves him, but that is one relationship that I think may be better off as it is currently. Especially since he has proven that he can't be there for her when she really needs him (her recent cancer scare) and he's so afraid of his feelings that he turns to drugs again to drown them out. I don't think he will ever be emotionally mature to handle being with her (or anyone really.)

Which brings me back to Castle. I had heard that the creator Andrew Marlowe stated that when creating Castle he modeled part of it from old black and white movies. You can certainly see there are characteristics he used, like the great banter from the Tracy/Hepburn movies like Woman of the Year, or even Hepburn/Grant in Bringing Up Baby (not that he used those specifically I am just referencing movies I feel have that great back and forth between the characters). Castle and Beckett have had that great give and take right from the start. The issue I see is that from the very first episode as the show is written, there is that "attraction." Castle is pretty much hitting on Beckett from the start. I feel that Castle in the first season is depicted a bit as a womanizer. (that is just my opinion and how I saw him in Season One.) I think he has mellowed out as the seasons have gone on and has even shown a bit more maturity as the series progresses. I have sensed that Beckett's hesitation in allowing herself to admit to feelings for him may stem from her first impressions of him (if it was the same as mine. Again I am just speculating).

I feel that if a show starts out from the first episode, catering to this immense attraction, it's only inevitable that the fans start getting restless for the couple to become a romantic couple. Castle is now in Season 3 and we have had episodes like Knockdown where the characters kissed, even though it was supposedly as a "cover". And episodes like Countdown when the characters come very close to death and one character comes close to finally admitting that they love the other (at least it looks like what she was about to say.) Then we have the last few episodes where there is barely any interaction between Castle and Beckett of any kind of personal nature. It's very hard for fans who are rooting for this relationship to all of a sudden feel like the brakes are being slammed on just when that train just started to pick up some speed.

I believe for a show to survive the will they or won't they debate, they should take a clue from The XFiles. This was a show that did not introduce their two main characters right from the start as having this immense sexual tension between them. They developed a working relationship, a friendship and years down the road you get a hint of something deeper going on. I didn't even consider them a romantic couple until the first XFiles movie came out and they almost kissed. That was when it finally dawned on me that they could have the potential to be a great couple. I know a lot of XFiles fans would disagree, just like there are Castle fans out there who don't want to see them get together either. I believe that for Castle, it has to happen. They have to have these characters give a relationship a shot. The writing the whole time has been working towards that, I think it's very obvious. And I do believe they can make it work. Take Scarecrow and Mrs. King for example, they gave it a shot and even got married . Okay, so the marriage was a secret but I believe if Kate Jackson had not gotten sick and if the show hadn't ended due to her illness it would have lasted longer and it would have been exciting to see where it would have gone.

So, yes there is hope that a happy, committed relationship between Castle and Beckett is possible. And I hope the writers prove Nathan Fillion wrong and Stana Katic right. And make some of us die hard Castle fans who want to see them together very happy. And I can't believe I am about to say this but here goes... But, if they feel they do think a romantic relationship between Castle and Beckett will dive bomb like Moonlighting, then let the characters move on and form committed relationships with other people. It would break my Castle fan heart, but at the same time I would rather they just stop it now then hesitate for too long and miss the wonderful chance that could have been theirs.

Thanks so much for listening and so glad you love Castle as much as I do!

Sincerely,

Judy Peak

I, myself, have been a Castle enthusiast since the show first premiered two years ago, and I always tell people that the best thing about it and the reason why I personally believe it to be the best show on television is because of the writing. Mr. Andrew Marlowe, also a USC alumnus, has truly mastered every ounce of the show--from its characters to its relationships--and what I admire about him most is that he has given us a show that actually feels real. Unlike House, you can fully invest in these characters and the relationships that they have with each other, and at the end of each new episode, you turn off your television feeling as though you're a part of something bigger. For this and many other reasons, I could not agree with you more in believing that Castle is just the show to break the mold of the "unrealistic" TV relationships.

In fact, I have become so taken with Castle that I have begun writing about it for a website called BuddyTV.com. As their exclusive Castle Fan Columnist, I volunteer my time every Monday to write recaps of the latest episodes, and although it is often a very time-consuming process, I couldn't enjoy it more because I am being given such a great opportunity to promote a show that I love. In fact, through the power of the social media phenomenon that is Twitter, I was even fortunate enough to have three of the stars of the show (Molly Quinn, Tamala Jones, and Jon Huertas) read one of my articles. I guess all in all, however, what I am really trying to say, Mr. Jenkins, is that I am so very grateful to you for taking the time to highlight some of Castle's best features and in turn support what I believe to be the best show ever on television.

--Nicole Bessette

Hi Dr. Jenkins,

I just read your April 6 blog and wanted to share with you this recent post I made on another forum because it relates to your question of what would I ask of the showrunners of Castle (a family favorite in our home).

Interrupting our S/J ship to comment on confirmation. Or shipfirmation. Or...whatever we want to call it. Bear with me, I promise this is not off-topic

I am grading papers this morning while watching (loosely speaking) the last X-Files movie on tv. Now...I was a M/S (Mulder/Scully) diehard shipper. Wrote my fair share of fanfic, read some fabulous fanfic, etc... and like all shippers was clamoring for resolution.

Not that half-a$$ed stuff we got with maybe-babies that were given up, not halfway-hallway kisses (but sexy as all getout in the outtakes of movie 1), no. We wanted 100% "I fell in love with you" dialogue.

And we got it in movie #2.

Now...the next bit should be read with the understanding that not only was I a fan of the show, I worked on the show. My screen name used to be "setmedic," so that should tell you what I did. I worked hard to work on the show, because I loved the show. I tell you this so you can understand my next statement.

Movie #2 was total and utter rubbish. Start to finish.

Fragmented script, go-for-the-gore storyline with no real premise, no characters in which we could put our faith, or commit to, we certainly didn't care about M/S as characters, and they lost all cred (for God's sake, Scully **Googled** stem cell research in looking up treatment options (and seriously...a pathologist doing "cutting-edge" pediatric cancer treatment? Really?)). But, I digress.

But. Earlier in the movie we got a scene in which (strangely reminiscent of the Jack/OTHER scene) in which the camera lifts over Scully's sleeping body to reveal...Mulder. And, just five minutes ago, Scully looked deep into Mulder's eyes and said "This is why I fell in love with you."

Woo. Freaking. Who.

A small, throwaway line that meant...NOTHING.

NOTHING.

No feeling. No chemistry. By this point neither actor was invested in any way in doing the movie other than for financial reasons (yes, I do know this). It wasn't about futhering the story, or the mythology, or an homage to the fans. And it showed in the dry, passionless, "I love you," which may as well been, "That's why I bought cabbage with you."

I do not want our Sam/Jack confirmation to come in the form of a throwaway line in a crappy movie. I would much rather have fanfic and the end-of-the-series-as-we-knew-it Season 8 "Let's not dwell" pier fishing (and we all know it's not about the fishing) scene than a sarcastic, stick-it-to-the-fans tossed-off line.

I, and many of you, have brilliant imaginations and we know the actors love and respect the characters -- nearly as much as do we. I don't believe Brad would put us in the same position Chris Carter did with X-Files, but just in case, I'm laying it out there:

Dear Brad,

Please give us our unequivocal shipfirmation in a lovingly respectful way that enhances and celebrates our characters and does not make them caricatures of themselves or the genre. If that's not possible, please leave it as-is. I'm good with that.

With deepest respect,

Pol

So, Dr. Jenkins, my plea to Andrew Marlowe and Terri Edda would be to use their married relationship as a basis for the dynamic. Or the "couple-age" dynamic of the fabulous writers of the gay family in Modern Family, (and other families in the show) because they have completely nailed those relationships.

In short, Andrew and Terri, take a look around at the fantastic, successful, thriving relationships around you and mine them for the wealth of information they offer. What things do couples struggle over? Money? That's boring. For Castle and Beckett it would be about power. Castle is a typical white male who has money. Lots of money. Lots and lots of money.

What if the Nikki Heat series doesn't do as well as Derek Storm? Is Castle not writing the Beckett he sees? She should be a best-seller.

What if Castle wants to do some real police training? How would that change their dynamic? What if he decides to do the Academy?

Oh, how I'd love to write for them!

Thank you (as always) for the venue and for your fantastic insights.

Best,

Polly

Dear Prof. Jenkins:

Hello! I'm a longtime reader who loved your post on television's allergy to committed relationships, and wanted to add a few thoughts:

- Another shining example from a surprising source: The Vampire Diaries's Stefan and Elena, who have been together 32 episodes and counting. They're high schoolers, but by CW standards, staying together for more than a season = practically married. It's to the writers' credit that the obstacles they've faced as a couple have been much more compelling than the "we're so different and this can never be!!" hand-wringing they went through beforehand, and it highlights a common thread that I think runs throughout the shows that have pulled off successful relationships: respect for stability and loyalty. Elena and Stefan are largely portrayed as a sensible and well-adjusted people, which doesn't preclude disagreements, but eliminates the need to rely on interpersonal conflict to drive the plot. The town's machinations keep them busy enough. I get the sense the writers want them to stay together because there's such a rich story to be mined there, and thus have avoided the willful misunderstandings/distrust/stupidity that have been used to break up other pairings. Stefan and Elena - along with Friday Night Lights's Eric and Tami Taylor, which I'd agree with other posters is the gold standard - run contrary to the conventional wisdom that relationships that hook viewers aren't synonymous with what we want in real life. My corner of fandom would love to life-swap with the Taylors. Give me domesticity any day,

At the same time, I'll acknowledge Beatrice Belli's point that "will they/won't they" works really, really, ridiculously well - so well, in fact, that I'd guess it's one of the elements of a show that's most likely to turn casual viewers into spoiler-seeking, fic-reading, content-producing fans, and writers may be more confident in their abilities to maintain their audience's interest that way - and with good reason, since pulse-pounding depictions of domestic life are so rare and exert a different emotional pull. Not to justify writers' fears, but I think there is something uniquely engaging about UST that's hard to replicate; the tension doesn't go away once characters get together, but it comes packaged in a different form by nature, one where the attraction is no longer so hard-won. I'd be interested in hearing from people whose investment in a TV pairing grew after the protagonists got together after a looooong buildup. Then again, maybe the situation is so dire there wouldn't be any good examples, and that's the problem in the first place!

- I don't watch House, but through fandom osmosis I'd suspect that the writers have taken pains over the years to compound House and Cuddy's respective dysfunctions to keep them apart, which has now backfired in the form of reverting to tired patterns. Your point about showrunners resisting change is well-taken; however, I think what's turned me off of more shows is post-hookup characters becoming unrecognizable. The world's best chemistry can't make up for a lack of caring. I loved Jim and Pam up until season three of The Office, and my losing interest in the show had nothing to do with their getting together. I just didn't like them anymore, separately or together: the once-endearing appreciation society of whispers and pranks they had formed to make through the workday now just seemed petty and mean-spirited, and Pam got flattened into Jim's appendage. That and the plots were about 100x less funny. Same with Chuck and Sarah - I've read praise of how the writers have handled their evolving relationship, but by the time Sarah had been reduced to Chuck's damsel in distress to make it happen, I wanted out. More than anything I wish writers understood that viewers become invested not only in the idea of a relationship, but also in the separate identities two characters bring to the table, their friendships and partnerships with other characters....and the plots that frame all these interactions! I'd rather have writers focus on developing a stable male/female friendship dynamic grounded in respect before plying their audience with romantic tension. Honestly, I'm not sure whether half of the will they/won't they couples on my current shows even like each other. There's one: Leslie and Ben on Parks & Rec. Your description of Castle and Beckett also applies to them: "They clearly are two people who have fun together...and they are people who respect each other's intelligence and creativity." What I love to see in a committed relationship isn't all that different from a great friendship.

- I've never seen a full ep of Castle, but I have a few good friends who love it, and for their sake, television's, and yours, I hope Castle and Beckett achieve that elusive balance: happy but not complacent; steady but not predictable; and not too late in the show's run, when the cases remain fresh and interesting and a worthy canvas for the characters. If I could give the writers any advice, it would be to invest in some good plotting, because the intrigue of a tight mystery does wonders to supplant the tension that fades when the stakes are low. The characters are what keep me watching a show, but too often it seems like showrunners are only willing to take a big step late in the game, when the storylines and dialogue are no longer at their best. I think the long-range format is one of TV's greatest strengths, but I often wonder whether we'd be better off with short-run, UK-style series that allow for more thoughtful planning and a surer sense of direction. But your post makes me hopeful this show will use the format to its advantage, and if Castle manages to combine an ongoing committed relationship with smart cases, I will buy the DVDs so fast I'll leave skid marks.

Thanks for opening up the floor to such a great question! I loved reading the responses, and I hope it's all right mine rambled on for so long. Your work helped convince me to pursue graduate studies in media studies, so it means a lot that you took the time to read this. From one fan to another: thank you!

Best,

Jennifer Shen

A Rant About Television's Difficulty in Representing Committed Relationships

Two things collided over the past week for me as a loyal television viewer and I want to get them off my chest. I give fair warning that this is going to be a bit of a rant. There's almost no aca here and a hell of a lot of fan. The first is that after watching House M.D. with some great pleasure for seven seasons, I am more and more facing the grim reality that it has more or less jumped the shark this season thanks to its frustrating and ill-conceived representation of the on-again, off-again love affair between House and Cuddy.

The second is that I have been more or less inhaling Castle for the past month or so, watching several episodes a night in true "can't eat just one" spirit, having somehow failed to discover it until its third season, and much of what has fueled my passion for this series has been its sophisticated handling of the relationships (all of them in their varied forms and contexts) between the central characters. If you also have not discovered Castle, here's a first season preview which does a good job of spilling out the basic premise.

The contrast between the two series came to a head for me when I read the profile of Castle star Nathan Fillion in the March 25 issue of Entertainment Weekly, a cover story which correctly declared Fillion "Geek God," and which included a side bar asking Castle's two leads whether they think Castle and Beckett should "date or wait." The responses broke down rather predictably along gender lines, with Stana Katic, who plays Beckett, rooting for the two characters to "take it to the next level" and Nathan Fillion worrying that doing so will take much of the passion and tension out of the series. Here's what they each had to say:

Katic: "I might be naively romantic, but I believe that a relationship can be just as spicy when people get together as it was in the chase. The complications that happen when characters like Beckett and Castle get together can make for interesting viewing. They have ex-boyfriends and ex-girlfriends, he has a certain kind of lifestyle and she has a certain kind of lifestyle -- and then on top of that, they actually really care for each other. It would be neat to see how these two people attract each other and drive each other crazy. I'd love to see what happens when Beckett actually touches on a couple of his pet peeves. It would be fun to see her torture him a little bit, you know, in a fun way."

Fillion: "When you get people together, [viewers] stop with the yearning, they stop with the wanting. They go, 'Ah, finally. They're together. All right, what else is on?' I know as an audience member, I enjoy knowing more than the characters I watch on TV know. [With our show it's] looking at these two, saying 'just turn around! She's making the face right now! She's making the face! You'll see it! Ah, you missed it.' The lack of resolution is what keeps people coming back. I think the challenge is how do you serve that so it's not repetitive."

And yes, I know what Fillion's worried about -- he's worried about seeing something like what has happened to House this season. But the problem with House is not that House and Cuddy are in a relationship. The problem is that the writers do not have a clue how to depict a relationship between House and Cuddy in a way which shows any kind of emotional maturity, any kind of psychological depth, and any kind of personal growth.

I often suspect that Hollywood's inability to depict relationships that grow over time has everything to do with the divorce rate in the entertainment capital, very little to do with the constraints of the medium (given how well television depicts the unfolding of interpersonal relationships over time) and even less to do with the desire of fans. (One of the things to pay attention to is how many of the "commitment" episodes for television series are written by a small handful of writers who have consistently ruined every couple they touched.)

From my experience, fandom is all about the relationships between characters, and fans are capable of pulling out insights into those relationships from the most subtle touch, the most nuanced reaction shots, and stitch them together through their stories and videos into stories which show how relationships can grow and unfold over time. Here, for example, a fan re-edits footage from the series to imagine a different kind of relationship between the protagonists.

I've been married for more than thirty years to the same woman (well, actually, neither of us remains the same person from one moment to the next and that's part of what makes marriage such a grand adventure.) My wife remains my best friend, my playmate, my mentor and confident, my sharpest critic and my biggest fan, and living together keeps me constantly on my toes.

This is the kind of relationship which we rarely see on television, again because contemporary writers seem incapable of writing such relationships -- could it be because they are twenty-somethings still recovering from their first major breakup? If I go back to older Hollywood movies, I can see the kinds of relationships I am looking for -- all you have to do is watch any movie which couples Katherine Hepburn and Spencer Tracey or even better, my personal favorite pairing, William Powell and Myrna Loy. Watch how their relationship grows across the full run of The Thin Man series, even, though, gasp, they are together from their very first scenes. There's nothing dull, predictable, passionless, or static about their interactions. It doesn't fall back on House's cynical assumption that people are ultimately incapable of change and thus doomed to disappoint each other.

Part of what gives me confidence that Castle is not going to fall into the traps that House has is that the series itself has shown a close attention to the nuances of character interaction from its first season forward. Certainly, Castle and Beckett have grown closer to each other episode by episode and the writers have been imaginative at finding new ways to deepen their bonds with each other. They clearly are two people who have fun together, which for me is the number one requirement for a meaningful and committed relationship, and they are people who respect each other's intelligence and creativity. The series loves to show them pitching ideas back and forth, often completing each other's intelligence, and they take delight in showing the two very adult characters nevertheless playing with each other, teasing each other with hints of secrets not yet disclosed.

But it isn't just the intense chemistry between the two performers -- and the obvious passion between the two characters which everyone but they seem prepared to acknowledge -- that gives me faith for the future of the relationship. It is also that the series does a great job of depicting other kinds of relationships -- friendships and partnerships such as the one between Ryan and Esposito, mentorships such as the one between Captain Montgomery and Beckett, the father-daughter relationship between Castle and Alexis, the mother-son relationship between Castle and Martha, and even the complexities of relationships which unfold in a single relationships. They recently sprang on us a romance between Esposito and Parish that retrospectively seemed to have been hiding in plain sight all along. There's a powerful sense here that relationships do not just involve the partners but also extend across a larger social network which has a stake in each member's happiness.

And in each of these relationships, at each stage of development, there are hints that the characters involved are more than the sum of their relationships. They are still capable of surprising each other, they have both a history and a future together. This is what keeps me as a fan watching a series long past the point where the genre formulas shaping the stories have become predictable. So, why should the writers or cast worry about their ability to keep the relationship interesting once they move beyond the first blushes of courtship, given that the relationship so far has been so much deeper than teasing the audience about will they or want they?

Given the range and complexity of these relationships, there are surely many different dimensions of the life between Castle and Beckett the writers can pull out, many different things they can learn from and about each other, and many ways that their relationship can be implicated in the mysteries they solve. Of all of the shows currently on television, I think Castle has the best potential to show me the kind of committed couple that I long to see, and I am not alone as the broad range of fan videos and fan stories about these characters suggest.

There's something else which gives me hope that Castle might achieve this kind of representation of dating and married life - the other great couple currently on genre television, Elizabeth and Peter Burke on White Collar, another series currently on my Tivo, although alas, due to USA Network's short seasons, there's a painfully long wait before I'll see any new episodes. White Collar is another fannish show which lives and dies on the basis of character entanglements, entanglements which again go well beyond romance.

Here's a segment from a recent Paley Center event where a woman of the audience asks the program stars and producers about the intense bonds between the series male protagonists, Neal and Peter, and gets some interesting insights in return.

And there's another whole thesis to be written about Neal's other great friendships with his long-time partner, Mozzie, and with his sophisticated landlady, June, played by the great Diane Carroll. And I've been enjoying watching the sexy partnerships between Neal and his sometimes paramours, Alex and Sara. But above all, what I love about White Collar is its depictions of the domestic life between Peter and Elizabeth. Elizabeth (Tiffani Thiessen) doesn't get a lot of screen time: she may only be in a scene or two per episode, and due to the actress's maternity leave, she missed out a good chunk of the first half of the season, but when they are together, there is a playfulness and mutual respect which from where I sit show the signs of a happily married couple.

They know each other well. They call each other out on their nonsense. But there's no question that they would do anything for each other. Elizabeth is smart and she's intelligent, not always the same thing; she's got her own thoughts and her own life; she's not a simple appendage of her husband. And it is precisely because their relationship is complex and unpredictable and constantly evolving that it becomes a catalyst shaping the interactions with the other characters. Witness the Paley Center audience member's acknowledgment that part of what strengthens the friendship between Neal and Peter is that Peter is seeking Neal's advice on how to be a better husband.

Here's a fan video which does a great job in conveying some of what I value about White Collar's depiction of their marriage, again by cobbling together little bits that show a much bigger picture.

So, let me turn the floor over to my readers now. What do you see as the best representations of committed relationships on American television? Which couples demonstrate the capacity for trust and growth which has been sadly lacking on this season's House? What advice would you give to the showrunners at Castle about how they might intensify the relationship between Castle and Beckett without lowering the tension or diminishing audience engagement?

I know the comments function on this blog is more or less broken due to the intense spam protection I've had to put on here. So, if you don't want to fight with the submission process, send me e-mail directly at hjenkins@usc.edu and I will make sure it goes up on this site. But, tell me, what would you most like to teach the show runner of your choice about the care and feeding of actual human characters involved in committed relationships?

"Deep Media," Transmedia, What's the Difference?: An Interview with Frank Rose (Part One)

Wired contributing editor Frank Rose is releasing a new book this month which will be of interest to many of my regular readers -- The Art of Immersion: How the Digital Generation Is Remaking Hollywood, Madison Avenue and the Way We Tell Stories. It is a highly readable, deeply engaging account of shifts in the entertainment industry which have paved to way for more expansive, immersive, interactive forms of fun. He's talked to key players -- from Will Wright and Jeff Gomez to James Cameron and George Lucas -- and brings back their thinking about the changing media landscape. As he wrote me, "at various points in my career I've focused on technology and at other times on entertainment, but when I joined Wired in 1999 I started writing about both together." Rose has been exploring some of the key concepts from the book through his blog as he's been working through the project. I suspect when I teach my transmedia storytelling class again at the USC Cinema School next fall, this book will be on the syllabus, since it manages to condense down many of the key conversations being held around these much discussed topic into language which is accessible and urgent.

When I first heard of his concept of "deep media," during a talk Rose gave at South by Southwest, I was intrigued by its relationship with what I've called transmedia entertainment. And in fact, I've been asked about the relationship many times and didn't really know what to say. So, naturally, given a chance to interview Rose for the blog, that's where I started. It sounds like his own thoughts on the relationship have evolved over time and in interesting ways. As the interview continues, we talk about world-building, the relationship between games and stories, the interweaving of marketing and storytelling, and the impact of 9/11 on interactive entertainment.

You write in the book about what you call "deep media." What do you see as the core characteristics of deep media? How do you see your concept relating to others being deployed right now such as transmedia or crossmedia?

To me it's mainly a question of emphasis. Are we focusing on the process or the goal? Transmedia, or crossmedia, puts the emphasis on a new process of storytelling: How do you tell a story across a variety of different media? Deep media puts the focus on the goal: To enable members of the audience (for want of a better term) to delve into a story at any level of depth they like, to immerse themselves in it. Not that this was fully thought out when I started--the term was suggested by a friend in late 2008 as a name for my blog, and when I looked it up online I saw that it had been used by people like Nigel Hollis, the chief analyst at Millward Brown, so I adopted it.

That said, I think the terms are more or less interchangeable. I certainly subscribe to the seven core concepts of transmedia as you've laid them out. I also think we're at an incredibly transitional point in our culture, and terms like "deep media" and "transmedia" are needed to describe a still-evolving way of telling stories. I wouldn't be entirely surprised if both terms disappeared in 15-20 years as this form of storytelling becomes ubiquitous and ultimately taken for granted.

Throughout the book, it seems you see these creative changes towards a more immersive and expansive entertainment form being fueled by the emergence of games. Why do you think computer and video games have been such a "disruptive" influence on traditional practice in other entertainment sectors?

Because they engage the audience so directly, and because they've been around long enough to have a big influence on other art forms. Movies like Inception, as you've observed, are constructed very much like a game, with level upon level upon level and a demanding, puzzle-box approach to narrative. If you're a gamer, you know intuitively how to approach this. If you're not, well, good luck.

One of the reasons I started this book was that I'd begun to meet screenwriters who'd gone from TV to games and back again, and when they came back it was with a different approach to narrative--moving across multiple levels, thrusting you directly into the story and letting you figure it out for yourself, that kind of thing. But at first I just had this vague sense that games and stories were blurring into each other--that in some way that I didn't fully understand, games were becoming stories and stories were becoming games. I got obsessed with trying to understand the relationship between the two. I spoke with a lot of game designers, but it wasn't until I got to Will Wright that I found someone who could really answer my question.

We all know that games are in some sense a rehearsal for life--a simulation that models the real world. That's why kids who never play games tend not to pick up the skills they need to navigate adult existence. Wright said that at bottom, stories are an abstraction of life too--an abstraction we share with one another so we can all make sense of the world. This took on added depth for me when I stumbled across, in a neuroscience paper of all places, an 1884 exchange between Henry James and Robert Louis Stevenson on the nature of fiction. James described it as an "impression of life." Stevenson countered that life is "monstrous, infinite, illogical" while art is "neat, finite, self-contained"--a model, in other words. Steven Pinker took this a step further a century or so later when he described fiction as "a kind of thought experiment." Jane Austen novels? Rehearsals for womanhood in Regency England. All those Hollywood disaster movies? Rehearsals for the apocalypse. And so on.

So stories and games are intimately connected because they're two sides of the same impulse. Stories give rise to play, and play gives rise to stories. Think of Star Wars, and all those action figures, and the fan fiction that came out of it--story transmuted to play and then to story again.

The big question now is, will games and stories actually merge? Will we ever have the experience of being at the center of a carefully constructed dramatic narrative? That's certainly the way things seem to be headed, but I'm not convinced that anybody in the business today will achieve it. Probably there's a nerdy freshman at Harvard or USC who will. My advice would be, watch out for the Winklevosses.

Another key idea running through the book is the idea that entertainment is now designed to be engaged by collectives, often of the kinds that form in and through social network sites. What are some of the consequences of perceiving audiences as collectives of people who interact with each other and with the producers rather than as aggregates of isolated eyeballs?

I'm not entirely sure, and I don't think anybody else knows either. It's too new, it's too different from anything we've ever experienced before. It's not that we haven't had participatory entertainment--we've had game shows on TV ever since the late '40s, and on radio before that. But the idea of people working together to "solve" or interpret a story at any scale beyond the water cooler is unprecedented, simply because no technology has enabled it before. Will it change storytelling? It already has. Inception, Lost--because its narrative was so convoluted, Lost implicitly demanded that people connect online to figure it out. No one ever dared do that on TV before. Does this herald some emerging facet of connected existence? Definitely. How will it change us as a society? Too early to say.

Frank Rose is the author of The Art of Immersion: How the Digital Genera-tion is Remaking Hollywood, Madison Avenue, and the Way We Tell Stories, to be published in February 2011 by W.W. Norton, and a contributing editor at Wired, where he has written extensively about media and entertainment. Before joining Wired in 1999, he worked as a contributing writer at Fortune and as a contributing editor at Esquire and at Travel + Leisure. He is also the author of The Agency, an unauthorized history of the oldest and at one time most successful talent agency in Hollywood, and West of Eden, a 1989 best-seller about the ouster of Steve Jobs from Apple, now available in an updated edition.

The Survival of Soap Opera (Part Four): Why Fans Matter

The final section of The Survival of Soap Opera focuses on the evolution of fan community practices online, on various soap opera fan experiences/demographics, and on relations between the soap opera industry and its fans. Below, a variety of the contributors to this section answer questions about the relationships fans have with the soap operas they watch and with one another. Tom Casiello is a current member of the writing team for The Young and the Restless, a former associate head writer for One Life to Live and Days of Our Lives, and a two-time Daytime Emmy Award-winning writer with As the World Turns who has written about the genre at his blog, Damn the Man! Save the Empire.

Abigail De Kosnik is an assistant professor at the University of California-Berkeley in the Berkeley Center for New Media and the Department of Theater, Dance & Performance Studies who writes on media, fandom, and copyright. As editor of the collection, she co-wrote the book's introduction, "The Crisis of Daytime Drama and What It Means for the Future of Television." She also wrote an essay in the collection, entitled "Soaps for Tomorrow: Media Fans Making Online Drama from Celebrity Gossip. C.

Lee Harrington is professor of sociology and a Women's Studies Program Affiliate at Miami University is co-author of the book Soap Fans and who has written on the soap opera genre since the late 1980s for publications including The Journal of Aging Studies, The Journal of Broadcasting and Electronic Media, and Transformative Works and Cultures. As one of the book's co-editors, she co-wrote the book's introduction, "The Crisis of Daytime Drama and What It Means for the Future of Television." She also co-authored a piece for the book with Denise Brothers, entitled "Constructing the Older Audience: Age and Aging in Soaps."

Roger Newcomb is the Editor-in-Chief of soap opera news site We Love Soaps, the producer of two Internet radio soap operas, and executive producer and co-writer of the film Manhattanites. His essay in the book is entitled "As the World Turns' Luke and Noah and Fan Activism."

Radha O'Meara is a doctoral candidate and lecturer in screen studies at the University of Melbourne, Australia, who has published her work in Screwball Television: Gilmore Girls and in the Austrian journal Metro. Her essay in the book is entitled "The 'Missing Years': How Local Programming Ruptured Days of Our Lives in Australia."

Julie Porter is a longtime newspaper editor and reporter who is webmaster of soap opera site talk!talk!. Her essay in the collection is entitled "Hanging on by a Common Thread."

QueenEve is the pseudonym of a career professional and soap opera fan who has moderated and/or founded several popular soap communities online. The collection features a piece based on Abigail De Kosnik's interview with QueenEve focusing on fan activity around and against soaps.

How has the relationship between U.S. soap operas and their fans evolved over time?

Tom Casiello: I honestly think the relationship between the soaps and the fans hasn't changed nearly as much as others believe. (I also think we have to be very careful not to group them all together as "the soap operas." There are currently six U.S. daytime soaps on the air, all of which should have their own individual identity, wherin their fans expect different things from each show.) At its core, the audience still wants stories and characters they can connect with on a human level, mixed with the element of fantasy and escapism they've come to expect. They want to know the characters they've loved their whole lives, whom they've watched grow and evolve, are in capable, trustworthy hands...and they will continue to live on in their homes daily. While audience demograhics may shift, and trends will come and go, strong, long-term serialized storytelling with heart is all the fans have ever wanted.

Roger Newcomb: Obviously, from radio soap operas to present-day television and internet soaps, the way fans view or listen to their soaps has changed tremendously. The relationship the soaps have with fans has evolved as well. Even 30 years ago, the main feedback mechanisms were snail mail and telephone feedback lines. In 2010, fans can email the shows and their networks, and many times the stars themselves. The shows also have Facebook and Twitters accounts to solicit immediate feedback from fans, and the actors themselves directly interact with fans in a more personal way through social networking. It is not clear whether this increased and immediate interaction has impacted storylines or story direction.

QueenEve: I think it used to be a far more personal relationship shared between female multi-generational family members and the soap opera. Over time, with the growth of soap magazines covering more than just "the stories," suddenly we knew about the actors playing the characters and the writers writing the show, making it a little less personal. We learned about the relationships between the actors playing the parts (marriages, divorces, and kids), entirely separate from their parts, and the experience expanded beyond one among just you, your mother, and the story. Then, with the internet, it became even less intimate and much more of a group activity with other viewers. So, what had been something between female members of a family and the soap eventually involved the actors, the writers, the media, and other viewers who may not have viewed the show and characters as you and your family did. The other side of that is that the "family" element has sort of dropped out, and it is no longer a multi-generational female experience. Some of that is the changing role of women in society, but a large part of it is that soaps have backed away from telling multi-generational female stories in search of the almighty 18-49 demo, and the audience loss has reflected that. So, I think it went from a highly personal and intimate experience to a more expansive but impersonal experience such that viewers don't have the investment they once did.

What changes have we seen in recent years in how fans of U.S. daytime dramas connect with one another?

Tom Casiello: The Internet for one - for the first time in history, it's much easier for those with the same interests to connect instantaneously, on a level playing field. Who they are in their lives, where they come from, their education - it's irrelevant on the Web. Here, they are all equal fans, and that has not only helped organize a stronger group effort in their campaigns but also created a world of discussion to bounce their ideas and opinions off of each other in what is hopefully a moderated environment.

Abigail De Kosnik: The most striking fan activity that the Web, and online communities, have brought about (in my view) is that "fans make their own fun," as one of our contributors, Web site moderator "QueenEve," stated. Since fans have started communicating online, they have basically produced their own virtual soap operas - spreading spoilers and dissecting upcoming plots, posting speculations about what's going to happen next as well as (often very thoughtful) analyses of what happened recently on their favorite shows, in addition to gossiping about behind-the-scenes rumors (Which co-stars won't work together? Why did the Exec Producer fire that actor? When is that former writer coming back to this show?). There's also been a level of drama in the wars between fan bases that matches that of the heightened conflicts depicted on soap operas. The animosity that warring fan bases have borne toward one another has been awesome in its fierceness, and, while I don't want to minimize the fact that some people's feelings have probably been deeply hurt by these acrimonious exchanges, I must say that there's an element of watching or participating in soap fans battle online that is immensely engaging and entertaining. I have taken part in some of these "bitchfests" myself (and it's not always fans vs. other fans; it's also fans vs. the shows or the networks or particular storylines), and I'll always remember those impassioned campaigns as really interesting, exciting times of my life. There's something about the dedication and commitment that soap fans have for their shows that really infused the online fan experience with an intensity that many other Internet fan groups lack. It comes, I think, from the fact that, when the Web became a big part of soap fans' lives, many fans had already been engaged with these soap story worlds for years - in many cases, fans' involvement predated the Internet by decades. The Web, which permits for a really wide range of discussions and actions that can be micro-interventions or can go on for months or years, almost seems like it was specifically built as a platform for soap fans, who have decades' worth of information and insight to discuss.

C. Lee Harrington: While soap viewers were among the first groups to migrate to the Net recreationally, as Nancy Baym discussed in Tune In, Log On, they were slower to create the type of user-generated content currently associated with media fandom, in part because the frequency (daily) and longevity (the average age of US soaps is 40 years) of the "primary"' text created less need for viewers to fill narrative gaps in between episodes or installments. Over the past few years, soap fans have become increasingly engaged in vlogs, video-sharing, fan fiction, podcasts, and mash-ups, while much of soap fans' energy remains devoted to the ongoing daily criticism, discussion, and fan activism which takes place in online forums and the blogosphere.

Roger Newcomb: Fans are connecting on social network sites like Facebook and Twitter and continue to interact on various message boards. The fans seem to be more tech-savvy these days, so the number of message boards and Facebook pages has grown by leaps and bounds. In some ways, this has splintered the online audience, with more websites and social network sites dedicated to particular actors, characters, or soap couples. We Love Soaps TV receives almost 10 percent of our hits from Twitter and, in many cases, from fans who tweet and re-tweet our features. Twitter has become the fastest way of spreading information about soaps around the web.

Julie Porter: Be careful what you wish for! To me, that's the warning label that should be placed on the desire to raise viewership at any cost. The race for ratings - and ad revenue - has had an unintended consequence along the way: a decrease of conflict in storyline. The intense competition for audience share gives soap viewers a powerful amount of clout in determining how stories are resolved - and, generally, they want favorite characters to be happy, and want to see their characters' conflicts resolved. But is that what they really want? Accelerated storytelling satisfies the short-term viewer but weakens the long-term story. Conflict makes for anxiety, but quick resolutions make for an awfully boring soap, long-term. Once, it might have taken three years to resolve a complex story in a big reveal. That's storytelling. But, these days, if the focus groups say to wrap it up - well, it gets wrapped up quickly, and there's short-term satisfaction but a lot of opportunity for story and character development is lost. Faster-paced storytelling throws characters into a revolving door of reaction; the storyline rules, but deep character development is almost nil. And so the viewer who wanted a quick resolution also quickly loses interest. The willingness of networks to give focus groups and online campaigns a strong role in the decision process also leads to a bad end: It places creative control in the hands of executive management rather than writers, and fan feedback becomes the tail that wags the dog. The soap that has evolved into a marketing tool isn't nearly as satisfying as one that does what soaps were intended to do: explore the feelings and lives of people, and their ups and downs.

QueenEve: I think, in the past, you might have a discussion with a neighbor or friend about the soap or the "girls" in the dorm, but fandom was fairly generic. Now, with the internet, you have both a gathering place and a divisive means of organization. That is, people generally check in on the internet to find fans of the characters or couples they like, to the exclusion of a more general audience. It has led to "board wars" in the past, between couple fans especially. The Sonny & Brenda versus Jax & Brenda fans of the 90s on General Hospital was a good representation of that, as were the Robin & Jason fans versus the Carly & Jason fans. So, on the one hand, the internet allowed fans to find each other on the internet and connect while, on the other hand, it leads to divisive and heated fights.

How do the teams who make these shows take into account the fans' feedback and mindset, from your perspective?

Abigail De Kosnik: I know for a fact that the shows do pay attention to soap fans' feedback, to some extent. The contributors to our book who work in the soap industry verified this, and I have heard soap actors often tell fans who want to see changes on their favorite shows that they must write or call in to the network to voice their opinions. One of my e-mails to ABC, urging them to portray professional women - the female nurses, doctors, lawyers - in a more positive light on General Hospital, got quoted almost verbatim by ABC Daytime exec Brian Frons in an interview he did with one of the soap magazines back in 2003. But, on the other hand, I think many fans, and I am one of them, are frustrated by the fact that, although the Internet permits for a much greater flow of feedback from soap viewers to soaps' producers, the shows don't seem to be able to take effective action in response. Several of our industry contributors have told us that, with soaps, time is a huge factor in this - of course, feedback on a storyline comes in well after months of that story are written and shot - but, also, I wonder if the case of soap operas, in which we see this enormous wave of feedback going to TV shows and not that much difference being made, just illustrates the fact that television is a creative industry and, probably on any television program, whether daytime or prime time or a miniseries, the writers just can't care too much about what the audience thinks about a particular storyline or character. I mean, Mad Men showrunner Matthew Weiner doesn't think about what fans want, or what they've liked about past episodes, when he puts a new season of Mad Men together, except in the most general way (I think he once mentioned that one reason for an increase in child character Sally Draper's air time was that many viewers relate to Sally the most, she's their "way in" to the show, since they were about Sally's age in Mad Men's time period.). So, maybe the frustration of soap fans is just indicative of the fact that online participation isn't a guarantee that "the people" can influence the power centers that much. The Web gives an illusion of what others have called "participatory democracy," but just sending a bunch of e-mails obviously isn't the way to change the minds of the minority who are the decision-makers. However, I do think that there are probably ways to use online connectivity to influence power centers, both in soap operas and in other arenas, like politics. And maybe soap fans can pioneer ways to use digital technologies to share feedback that really creates change, and then political fans and organizations can learn from those tactics!!!

C. Lee Harrington: From what I can tell, soap opera creators have waffled back and forth on this. The production team rightfully knows a projected story arc in ways viewers do not, and there is a longstanding perspective of "trust us to tell a good story," even when viewers are rejecting what they are seeing daily onscreen. The flip side of that is that, with the instantaneous feedback that the internet allows, production teams (or perhaps network honchos) can get too engaged with daily (or minute-by-minute) viewer reaction and respond accordingly, to the long-term detriment of the narrative. The heated debates about the usage of focus groups in...when did that start in daytime? Late 1990s?...preceded the current tension between short and long-term narrative and industry goals.

Roger Newcomb: I personally think, for the most part, the fan feedback online is disregarded. When there is a huge outrage over something (like the abrupt end of the Kyle and Fish storyline on One Life to Live), the shows and networks take notice, but, even then, it doesn't necessarily change the outcome. In general, there are so many opposing views from fans on storylines that it is difficult to know which is the majority. I've also directly heard from writers and producers of daytime soaps that they believe the online audience does not necessarily reflect the perspective of the total viewing audience, even when the online audience number in thousands, a greater number than a supposedly statistically sound Nielsen sample.

QueenEve: From my experience, they couldn't care less about fans' feedback and mindset unless it feeds their agenda and own personal likes and dislikes. Occassionally, the feedback is strong enough that it can change things, but I have seen more often them using the feedback as a means not to change things but rather to force a story even more firmly down the fans' throats. That is, if some new character is not going over with the fans but the show is highly invested, we'll see even more of the character, and we will get overkill of stories trying to make this character more sympathetic and hearing other well loved characters "pimp" and "prop" the new character endlessly.

How has the trend of an aging soap opera audience impacted the soap opera industry in the U.S.?

Tom Casiello: The networks continue to look for new ways to entice younger viewers to their shows, as they've always felt (with good reason) that these shows survive when passed down from generation to generation. However, I do believe we are seeing the first signs of a possible shift in that thinking. Those audience members over fifty are consuming far more than their counterparts from half a century ago did. Consumers with more income in older demographics are proving to be just as valuable as younger demographics. The key is to find a way to welcome new viewers into the fold while trying not to alienate older viewers...and it's a struggle all the soaps have faced for the last fifteen to twenty years, more so than ever as the generation gap grows wider.

C. Lee Harrington: As my chapter with Denise Brothers suggests, the aging of soap opera audiences had a major impact. The age of all television viewers is going up (as the global population ages), and soap viewership is no exception to this trend. However, the core demographic remains 18-49 year old women, which means soap viewers are rapidly aging out of network priorities. This is visibilized on-screen in terms of which actors/characters are prioritized (with vets moved to window-dressing or dropped from contract to recurring status), as well as the story content itself. The older viewers and actors we spoke with for our study are keenly aware of this trend and believe the genre is suffering for it. If soaps do not respond more fully to the aging of its viewership, an older demographic that is more economically powerful than the industry apparently appreciates, the genre will be in even more trouble than it is now.

Roger Newcomb:Obviously, the aging soap audience is one of the contributors to the decrease in viewers. As longtime fans have passed, they weren't replaced by new fans of the genre. Even though the average age of soap viewers is the mid-50s, the shows have continued to focus on younger characters to a large degree. But there have been some shifts in the past year. Days of Our Lives features more over-50 contract actors today than ever in the history of the show. One Life to Live has recently shifted the focus to the veteran actors on the canvas. There seems to be a better mix between younger and older characters, and this may be due to the networks finally realizing who their audience is.

QueenEve: Not at all. The shows keep trying to write for an audience that isn't there -- 18 - 34 -- and are losing the "aging audience" that they simply do not value. It's insane really, because it's not just the soap opera audience that has aged -- it's all of society now that the baby boomers are aging. Why that audience isn't valued is a mystery to me.

What "surplus audiences" outside the target demographic should soap opera producers be paying attention to? What can they learn from these audiences?

Tom Casiello: Diversity is a major issue daytime needs to address. This isn't just a Caucasian versus African-American issue. In a perfect world, these shows would also represent Latino characters, Asian characters, Jewish characters, homosexuals/bisexuals; there's no end to the types of characters these shows should involve in their long-term stories--while always striving to find a balance between honesty and stereotyping, walking that fine line between truth and cliche. All of these demographics can play vital roles in front-burner stories and can present just as many interesting character dilemmas as a middle-aged, Caucasian, heterosexual character can...probably with an added layer of nuance, an original perspective that puts an entirely new spin on the storyline.

C. Lee Harrington: As I noted above, I believe older viewers should be repositioned from "surplus" to "core," given demographic projections. To engage the US viewing population as fully as possible, soaps would benefit from greater diversity in characters and storytelling overall--more LBGTQ characters, more characters of color and immigrant characters, more characters of lower socio-economic classes etc. There are genre-specific risks to this, of course (I have published several articles on the generic challenges that gay and lesbian characters/stories present to daytime), but narratives that better reflect the US population as a whole may engage a wider audience. I also echo Radha O'Meara's call below for greater attunement to audiences in other parts of the world, given the still-central role that serial narratives play in global import/export patterns. As Denise Bielby and I wrote in Global TV (2008), The Young & the Restless and The Bold & the Beautiful has been particularly smart in writing narratives for multiple geographic/cultural audiences, avoiding lengthy on-screen legal trials and certain types of humorous stories that may be perplexing to non-Americans, for example. I'm not sure the extent to which other programs are following suit, but, if not, they should.

Roger Newcomb: The soaps have targeted women 18-49 and 18-34 for decades. Men make up 20-25% of the total viewing audience, but you do not see commercials for men on any of these shows. African-Americans also make up a large portion of the audience, but characterizations of African-Americans are few and far between on daytime soap operas. Gay audiences, targeted by networks like Bravo, would have been a potential goldmine for soaps, but, with the cancelation of As The World Turns, there is only one regular gay character on daytime now--Bianca on All My Children. Targeting various niche groups would seem to be a more lucrative alternative for soaps than the current one-size-fits-all model.

QueenEve: I think the soaps should go back to the beginning and start writing compelling stories about characters of all ages and stop writing for the "sweeps explosions." I think people like the soap opera genre. If they didn't, the genre's serial aspects would not have been adopted by primetime TV and be so successful there. It's ironic because, as soap operas tried to be more like primetime with big explosions, fights, special effects, and adventure, they became less successful. While, as primetime became more like soap operas with ongoing stories that build throughout a season (Lost, Desperate Housewives, Grey's Anatomy, ER, etc.) they became more successful. Daytime soaps are bleeding viewers not because the soap opera genre is dying but because it is being executed so poorly, compared with primetime TV. People want a better product.

Radha O'Meara: I'm most interested in international surplus audiences for US soap operas, and my contribution to the collection was about the Australian audience for Days of Our Lives. I think that the focus on US audiences for US productions is particularly strong, commercially and critically. If producers and creators give more serious consideration to international soap audiences, they might learn from different strategies and priorities in scheduling, episode duration, and attracting niche audiences, including young people. This might help them to attract greater audiences globally and domestically. I find the strong focus on domestic distribution and audiences for US soap operas in American media studies a little troubling. Although US scholars are cognizant of international distribution and audiences, they seem to maintain a strong emphasis on the US as the principal audience. From an antipodean perspective, it seems American media studies could be more open to the implications of plural global audiences.

Given that many soap operas have long histories with international audiences, there is a wealth of experience and data on which to draw. The broadcast of US soap operas in international markets can highlight the potential of alternatives for scheduling and attracting niche audiences. For example, the most popular US daytime soap opera in Australia is The Bold and the Beautiful. It is broadcast on weekdays on the Ten network in the 4.30 p.m. timeslot. This has allowed the show to garner a significant number of young viewers, who watch it after coming home from the day at primary or high school. Since loyalty to soaps can be so enduring, this early attachment can lead to a lifelong connection. I began watching the show regularly after coming home from high school several decades ago and still enjoy it.

I suspect The Bold and the Beautiful's half-hour format is a significant part of its appeal as the highest-rated U.S. daytime soap in Australia, and indeed the world. This is a contrast to many other US daytime soaps which run for an hour, and particularly those which are screened in Australia (Days of Our Lives, The Young and the Restless, General Hospital). The half-hour format might be more appealing to Australian viewers, as Australian viewers are more accustomed to popular half-hour soaps made in Australia and Britain, such as Neighbours, Home and Away, Coronation Street, EastEnders. Throughout the long history of US soap operas, program duration has consistently expanded. Early radio and television soaps often ran for 15 minutes, including a single commercial break, but most television soaps expanded in the 1950s to half-hour and later to full hour programs. A few even tried 90 minutes daily. In today's fast-paced world, perhaps US soaps could experiment with episodes of shorter duration. Rather than cancelling soaps with falling ratings, US producers might consider what shorter episodes could do for both international and domestic audiences.

Producers and scholars should consider what makes particular soap operas popular in different regions and the implications this has for definitions of soap opera as a commercially successful genre. Soap opera in the US is much more clearly defined by US programs and by local emphasis on the scheduling and audience distinction between daytime and primetime. These distinctions are much less significant for international viewers. Many Australian soap fans follow daytime and primetime US, UK, and Australian soaps. Despite obvious differences, they often have no trouble grouping them together as soap operas, which share common family traits. In fact, Australian audiences are often unaware of the "original" features used to define programs in the US: US daytime soaps have been broadcast here at midnight, and primetime soaps have been broadcast during the day; daily soaps have been broadcast weekly or bi-weekly, and weekly soaps have been broadcast daily. This means that producers and scholars can learn more about what audiences seek in soaps by exploring broader definitions of the genre and its audiences. According to Christine Geraghty, Australian soaps have influenced British soaps to integrate more male characters, young characters, and "masculine" storylines over the past few decades (Women and Soap Opera: A Study of Prime Time Soaps, Polity 1991). Perhaps US soaps might also consider such changes.

In my contribution to the collection, I wrote about an unusual rupture in soap opera broadcasting. After screening episodes of NBC daytime drama Days of Our Lives in a continuous sequence for over thirty years, in 2004, Australia's Nine Network skipped approximately one thousand episodes. The Nine Network continued to broadcast the program daily, but most Australian viewers missed four years' worth of episodes. An interesting tension arose from this fissure between those who understood the Australian audience as a component of a global, homogenous audience for Days of Our Lives centered on the US, and those who understood the Australian audience as a unique, local experience. Scholars and producers should both consider their positions on this tension. Similarly, this rupture of Days of our Lives for Australian audiences raised questions about the nature of soap audiences' enduring commitment to particular programs. It highlighted how significant parts of the audience seemed to value their own history with and experience of the program more highly than a wider, communal experience. This deeply personal connection is something that producers presumably want to foster, and new distribution methods may impact on these experiences in even more divergent ways. These are some of the lessons US soap opera producers can learn from international audiences, and they may even help them maintain their domestic audiences.

The Survival of Soap Opera (Part Three): New Trends In Production and Distribution

The third section of the The Survival of Soap Opera examines how soap operas have been experimenting with both production and distribution, from new ways of taping and editing soaps to the use of transmedia storytelling. Below, several of the contributors to this part of the book answer some questions about these new trends for daytime dramas. Ernest Alba is a graduate student in anthropology at the University of Texas at Austin whose previous work on soap operas can be found at MIT CMS: The American Soap Opera and through the MIT OpenCourseWare initiative. He co-authored a piece for the book with Bernard Timberg, entitled "'The Rhetoric of the Camera in Television Soap Opera' Revisited: The Case of General Hospital.

Patrick Erwin is a freelance writer and journalist who has written for the soap opera genre for Marlena De Lacroix's site and at his blog, A Thousand Other Worlds. His essay in the collection is entitled "Guiding Light: Relevance and Renewal in a Changing Genre."

Racquel Gonzales is a Ph.D. candidate at the University of California-Irvine and a graduate of the University of Texas at Austin Radio-Television-Film Master's program whose research into the soap opera genre includes reception studies of online and offline fan communities and industry history. Her essay in the collection is entitled "From Daytime to Night Shift: Examining the ABC Daytime/SOAPnet Primetime Spin-off Experiment."

Erick Yates Green is an assistant professor of media production in the School of Communication at East Carolina University and a director and cinematographer. His piece in the book is entitled "The Evolution of the Production Process of Soap Operas Today."

Deborah Jaramillo is an assistant professor in the Department of Film and Television at Boston University, where her research focuses on television as a complicated collocation of culture, aesthetics, commerce, and politics. Her essay in the book is entitled "It's Not All Talk: Editing and Storytelling in As the World Turns."

Elana Levine is an associate professor in the Department of Journalism and Communication at the University of Wisconsin-Milwaukee who has written about soap operas in her book Wallowing in Sex as well as in Critical Studies in Media Communication, Flow TV and in the anthologies Beyond Prime Time and Convergence Media History. Her piece in the collection is entitled "'What the hell does TIIC mean?' Online Content and the Struggle to Save the Soaps."

Emma Webb is a doctoral student at the University of Kansas whose work focuses on fan influence and online message boards, including multiple academic projects on U.S. daytime soaps and soap opera fans. Her essay in the book is entitled "The Evolution of the Fan Video and the Influence of YouTube on the Creative Decision-Making Process for Fans."

What do you feel have been some of the most successful or compelling experiments in telling soap opera stories, or distributing that content, in the past few years in the U.S.?

Patrick Erwin: I do think that the Guiding Light experiment I describe in the book was compelling and important. I've said before that it's a case of "the operation was a success, but the patient died." It may have been too much change for an existing show that had a very defined visual palette. But I believe it was incredibly important in terms of defining what's possible. As we move increasing towards narrowcasting on TV and the Web, programming will need to be made on a more economic scale.

Racquel Gonzales: Two experiments I found promising and expanding the possibilities of the medium were the SOAPnet Night Shift series (as I've explored in my contribution to the book) and the popular, nostalgic past episode blocks featured on SOAPnet and most recently on ABC (though their "past" episodes hardly delve into the so-called "golden era" of soap history). These two share a key element crucial for contemporary resonance with audiences: acknowledgment and embrace of a rich soap past. Soap fans, more than any other TV viewer, can have years and even decades of memories with the same storylines, characters, fictional families, and fictional locations. So much soap viewing pleasure comes from those historical and memory ties between the audiences and the soap themselves and our ability to make those complex narrative connections with the texts. When the soap industry can bring about these moments of remembrance, even in experimental ways like the Night Shift spinoff, they can tap into a shared history of viewing and a soap viewer's memory of watching. Of course, this can always create a backlash where, for instance, viewers watching a General Hospital episode from 1996 on SOAPnet lament the good ol' days in comparison with current GH!

Erick Yates Green: The innovative webisode series entitled What If that was aired on ABC.com and SOAPnet.com that brought together central characters from different and established soap operas is innovative. Like previous webseries Imaginary Bitches, Family Dinner, Gotham, and Venice, What If was developed as a series (in this case, 10 webisodes) and was originally aired on July 12, 2010. You can find additional information on the series here and here. Like feature films and TV primetime broadcasting, the world of soap operas distribution is VERY dynamic in our contemporary media playing field. What If, at least, is dealing with the divergent media distribution venues not only with programming that goes first to the web as well as broadcast, BUT, interestingly, as they experiment with divergent distribution, they also experiment with bringing together characters from their different primary shows into an experimental melodramatic melting pot as well.

Deborah Jaramillo: I ran into a great Mexican telenovela this summer on Univision, which, as I sadly noticed at NCA, mass communication scholars continue to forget is a U.S. broadcast network. One of the most amazing things about this novela, Soy Tu Dueña (I Am Your Owner), was that it actually broke into the top 25 broadcast programs in the late summer of 2010. And Univision has recently been beating the English-language broadcast networks in the competition for 18-34 year-olds. Soy Tu Dueña would never have appeared on my radar had it not been for the World Cup in May. Even though the audience for the Mundial is probably more male then female, Univision still promoted the hell out of Soy Tu Dueña during the matches. Soy Tu Dueña features an all-star cast, including Lucero, who sings the title song with Joan Sebastian, and Silvia Piñal, a veteran of Buñuel films ("la primera actriz," the credits boast). Soy Tu Dueña is actually a remake of La Dueña, produced by Televisa in 1995. This was the complete package--pre-sold product, big stars, an excellent theme song--that rode on the coattails of the biggest sports event in the world. Sports...not exactly novela territory. It was a great experiment, and it worked.

Elana Levine: I've seen a few particularly compelling experiments in recent years. One is . While the first season of the series seemed to stretch the GH writing staff too thin and resulted in boring, even unpleasant takes on the daytime program's characters and stories, the second season (which used a new-to-daytime head writer) was truly remarkable. Drawing on GH history by including favorite actors/characters from years past, introducing a diverse array of engaging new characters, and balancing some hospital-centered, more episodic storytelling with serialized tales featuring the core cast, it was a pure pleasure for GH fans and, I believe, would have been enjoyable for new viewers as well. I don't know that it was an economically sustainable project in SOAPnet's eyes, however. In the more promotional realm of webisodes, I have found ABC/SOAPnet's What If... webisodes to be a fun and engaging means of promoting the shows and appealing to viewers. These webisodes feature characters from different ABC soaps encountering one another, allowing fans to see new combinations of characters they know well but think of as existing in separate universes. But perhaps the most significant new development in distributing soap content in recent years is what has come to seem standard practice--the streaming of soap episodes online. Daytime soaps came to this distribution window later than prime time programming, but I believe that increasing viewers' access to the shows serves their continuation well.

What have been the biggest failures?

Ernest Alba: I recently gave a lecture to a classroom of 50 undergraduates at the University of Texas at Austin based on the essay by Bernard Timberg and myself in The Survival of Soap Opera. During the discussion, I discovered a few surprising things about young people and their relationship to soap opera - primarily that they think they know all about soap operas, don't like it based on what they know, and they have several misconceptions about them. Based on the discussion of soap opera in that class, I would say that the biggest story is of the failure of soap opera to communicate its value as entertainment to a young audience.

When I posed to them the question, "What are some associations we have with soap people who watch soap operas?" I received several different responses: "Old people," "My grandma and my grandma's friends watch it," "Anyone that has free time during the day watches soaps," and my favorite: "Lonely people watch soaps." This class of mostly freshman students associate soap opera not with their parents but with their grandparents! One student related that she watched them with her mother who watched them to learn English. It is clear that young people associate soap opera with people that they perceive as being diametrically opposed to them in their viewing habits and lifestyles.

Furthermore, it seems that they are confused about what soap opera is and how it can be an enjoyable experience. They seem to believe that soap opera is a less realistic form of storytelling than other television formats, like the primetime drama or the reality show. One student made the audacious claim that House M.D. is a soap opera. Immediately a cacophony of protests rose from the class. The way they distinguished their conceptions of soap opera from House was that House had better acting, less exaggerated plots, Hugh Laurie (a single, strong male lead), more comedy, and other things to draw you in as opposed to "sappy" and "exaggerated" drama. The student finally threw up her hands in defeat and said, "Apparently, a lot of people like House and don't want it to be associated with soap opera." Despite their acknowledgement of the fakeness of television drama in soap operas, they are unwilling to associate their dislike of "fakeness" with their favorite shows, which are also clearly scripted, staged, and unrealistic depictions of reality. It is this attitude of defining soap opera primarily as that which is antithetical to anything they value that allows them to participate in the tradition of denigrating soap opera as a form of entertainment.

If there is one thing that gives me hope, it is that only two students raised their hands when I asked who had never watched an episode of a soap opera. A full quarter (about 13 or 14 people) raised their hands when I asked if they'd regularly watched a soap opera at some point. One student listed four or five soaps she watched regularly when she was younger. The students know that soap opera exists and some understand it quite thoroughly, but many hold common misconceptions about soap opera because it doesn't play a role in their life and plays a role in the life of people they don't consider their peers. They use those misconceptions to further dissuade themselves from watching soap operas.

Patrick Erwin: For me, I think the change in narrative from a more character-based narrative to more of a traditional soap/action adventure hybrid is the biggest failure of the last decade. Even when GH had the Luke and Laura/Ice Princess type of stories, they worked because the narrative was still rooted in the reality of what happened to those people. Soaps have alienated their existing audience and demographic by chasing the youth demographic and have implemented closed-ended storylines that buy short-term attention at the expense of long term fan investment.

Racquel Gonzales: It is difficult to pin these down in a bullet point style, but, broadly, the soap industry has been disconnected with the desires of its audience for a while, and that gap has only gotten wider against the many TV and network changes throughout the 1990s and 2000s. On a very basic level, there are numerous cringeworthy experiments and sensational storylines whose aims were to entice new viewers and keep long-time viewers interested, but their results generated disinterest and audience ire. As a soap fan and scholar, the most disappointing and frustrating failures have been those manipulations of soap history and viewers' investments for quick fixes on ratings because the soap audience investment in these various often fantastic storylines depend on character continuity, recognizable relational ties, and simply a day-to-day viewing that makes sense.

Deborah Jaramillo: With regard to As The World Turns, I was very disappointed with the quicker pace and the elliptical editing that made my program resemble an hour-long drama rather than a soap. I am not against formal experimentation in any genre--my piece in the anthology elaborates on this theme--but much of the pacing and editing decisions seemed to stem from an atmosphere of panic and not from artistry. I constantly complain to my students (especially when they started to get impatient with Lost several seasons back) that no one knows how to appreciate the beauty of serialized programming because no one watches soaps anymore. So many people deride television viewers' short attention spans, but watching an old-school soap opera was a daily exercise in patience. We've lost those conventions that make us wait and anticipate. We've lost process in favor of product, and this has contributed to a spoiled audience.

Elana Levine: As my essay discusses, I think ABC's character blogs revealed a poor understanding of fans' investment in soaps. Because these blogs did not do much to expand or delve into the thoughts and experiences of their character-authors and so rigidly reproduced the preferred meanings of current storylines, they revealed themselves as baldly promotional efforts, with no real interest in exploring show history or character depth.

Emma Webb: The first is not distributing free content online earlier. ABC didn't begin to distribute their soaps this way until 2009, even after they had been making prime-time shows available this way for over a year, and even though many of the networks had been partnering with Hulu since it's inception in 2007. The second is the lack of investment in production of soaps. As Sara Bibel points out in her chapter in the book, as the ad revenue for each soap has gone down, costing-cutting measures like eliminating breakdown writers and the actors' rehearsal time (so that each show can speed taping). This has resulted in a change in what I believe is most critical to soaps: the stories. The stories that now show up on screen often have continuity issues, focus on new characters that the audience does not know (as unknown new actors are significantly cheaper to feature than veteran actors that the audience does know), and actors (based on what has been said at personal appearances) are often confused about the direction of the story and their character's motivation. It is a downward spiral. It appears, based on the rating trends, that, as soaps cut more costs, the quality of each soap goes down, and more viewers tune out, resulting in less ad revenue and more cost cutting.

What lessons can we learn from both these successes and these failures?

Ernest Alba:While I find it encouraging that soap operas like General Hospital and Young and the Restless still have strong ratings, I find it discouraging that old warhorses like Guiding Light and As the World Turns have been cancelled. The biggest failures of soap opera from my perspective are that they have failed to capture a new young audience. It is clear that many students are able to pinpoint some of the strengths of soap opera - emotion, drama, and multi-character narrative structures - but they perceive them as weaknesses. Still, other strengths - longevity of characters and complexity in family structure - are mysteries to them. In our essay for the book, Bernard Timberg discusses the ways in which the camera rhetoric in soaps conveys meaning to an audience. These camera movements and ways of editing and framing a scene are unique to soaps in that they are not the same ones used in serial dramas and do not convey the same meanings. In the way meaning is constructed by the camera, we have argued that soap operas have changed little. But, if the potential audience has changed so much that they are unable to decode the meanings in soaps, it might be time to change the way in which soap opera is filmed and edited so that new audiences who are used to reality shows and documentary-style filmmaking can decode the camera's rhetoric and, if not understand the intended meaning of the narrative, at least understand the intended meaning of the shot. Some experimentation in this vein has obviously already taken place in several soaps, but the traditional way of filming and editing still dominates. My one suggestion is that we must look/research to ensure that audiences still understand how to decode the stylistic conventions of soap opera filmmaking or begin to encode meaning visually in a different way.

Patrick Erwin: I think it's important that serialized storytelling return to basics, whether it's classic TV soaps or new Web soaps. The audience may be smaller, and I don't think we've quite figured out the equation that can make money on the Web, but, again, we need to move from broadcasting to narrowcasting, and soaps need to learn not to try to be everything to everyone....but rather be who they were, and are, proudly.

Racquel Gonzales: It is a difficult road to anticipate the current and future viewing audience, a road soaps have been on since they began on radio. And thinking about what does or doesn't work right now in soaps really sparks wider questions about contemporary TV viewing in general, especially since seriality has been embraced as a potential element of current "quality TV."

Deborah Jaramillo: If soap operas are on their way out--if everyone involved in As The World Turns knew the clock was ticking--why mess with the formula? Why try to attract an audience that isn't going to come? Why not go back to your roots and just celebrate the genre, the form? This is not to say that all changes in soaps happened recently--all genres are static and dynamic--but, if you're going to pander to an audience, pander to the one that's stuck with you across generations.

Elana Levine: The first lesson would be the importance of story, of the writing. The second season of Night Shift worked because it was well written by someone (Sri Rao) who understood the rhythms and appeals of soap narrative and who respected and drew from GH history. This seems an obvious set of principles on which to base soap writing, but, too often these days, the insular community of soap writers ends up failing to take advantage of these core generic traits. The disappointments of the ABC character blogs further enforce this point. I believe that these platforms did not provide the kind of attention to history and the pleasures of soap narrative that they might have, and thus they turned off rather than drew in many viewers.

How has transmedia storytelling impacted the U.S. soap opera (or not)?

Racquel Gonzales: Soaps have been exploring transmedia storytelling for quite a while, particularly in print, with different characters' "diaries" being made available in book form. While these avenues provide alternate revenues, they also create more fragments for audiences to piece together for storyline continuity.

Elana Levine: I don't think transmedia storytelling has had an important role in US daytime soap opera thus far. Most attempts along these lines have been pretty obviously promotional and not particularly interested in expanding or further developing the story worlds in any substantive ways. Perhaps the current format of US daytime soaps demands so much of both the production staff (churning out so many episodes so quickly) and of viewers (watching five broadcast hours a week in most cases) that there is little time or interest in expanding those story worlds in additional ways.

Emma Webb: I think one of the failures of soaps has been the inability to successfully integrate transmedia storytelling into their shows. There have been attempts (as with Robin's blog on General Hospital, as described by Elana Levine), and characters writing books (for example, As the World Turns' Katie Peretti "writing" Oakdale Confidential), but they don't appear to have been successful. This may have been because, as Levine points out in her chapter, often times there is the temptation to move the character's motivation and thoughts from the screen to another other media outlet, leaving viewers frustrated and confused at a character's on screen motivation rather than providing an alternate entry point for lapsed or new viewers. However, while soaps' attempts at transmedia storytelling does not appear to have been successful, fans' attempts at transmedia seems to be more so. For example, in 2005, As the World Turns paired the characters of Lucy and Dusty together, and, in an attempt to help educate potentially new or lapsed viewers, many fans created video synopses of the two characters' history and storyline together. These videos provided an entry point for those viewers who had not been watching the show. And this type of video could provide a way for lapsed or returning viewers to get a recap of a character's storyline which could make it easier to catch-up.

How have alternate distribution outlets changed the way fans find and share U.S. soap opera content?

Racquel Gonzales: YouTube has been an amazing tool to bring together shared viewing memories, though I'm not sure the networks themselves appreciate the site like soap viewers. Moreover, in uploading old VHS recordings of soap edits on YT, soap fans have created an invaluable archival resource for fellow soap viewers and soap scholars. The medium makes it impossible to provide a simple DVD set of a soap. Just imagine how many discs would be required to just capture a month of One Life to Live from 1988. On YT, some of these episodes have been made available by fans for fans, while the comments section provides (as I've said previously) a shared space of viewing memory.

Debrorah Jaramillo: I'm going to continue with the topic of the Mexican novela on U.S. television, not to be stubborn, but because it presents an interesting complication with regard to transmedia fandom. Unless a novela is an original production of a network like Univision, it is being aired in the U.S. after it has completed its run in its country of origin (or it simply could be delayed by a few weeks). In both cases, it becomes nearly impossible to engage with the novela within the transmedia landscape. I'm terrified to search for Soy Tu Dueña online because I don't know if it has actually completed its run in Mexico. I don't want to know what happens, and I don't want to run across fan commentary. My relationship with this novela is completely untouched by the internet and even print magazines. I feel like I'm watching this in the 1980s, even though the image is in beautiful HD.

Emma Webb: Making soaps available online (either through the network's website, YouTube, or other sites) has been the biggest change to the way that fans share soap opera content in the last few years. Unfortunately or fortunately, depending on your perspective, this also means that fans don't need to set their DVRs or watch the show's broadcast in order to keep up with their favorite soap opera. Another interesting development is that, when the content is considered to be bad or uninteresting by a group of fans, fans often ask their fellow fans if "today was worth watching?" And there are alternatives for fans who don't want to sit down and watch an entire episode. If a fan thinks that their favorite soaps are boring but still wish to see select scenes, they can easily go to YouTube and watch the scenes that interest them in what is often 10 minutes or less. With these new distribution outlets, it's even easier for a fan to catch-up if they have become a lapsed viewer. Fans can easily go back and find key moments from a variety of sources. However, this also means that, because this content is available online, fans' attention to detail about individual characters seems to have become more heightened. So, as soaps struggle with diminishing production values as they cut their budgets, the fans are even more likely to notice the slip in production values.

The Survival of Soap Opera (Part Two):The History and Legacy of Serialized Television

The second section of The Survival of Soap Opera looks at the deep history of the stories and characters on U.S. soap operas and the unique ways this genre draws on a show's backstory (or, in some cases, does not make good use of such history). This part of the book includes multiple reflections on the similarities and differences between serialized primetime genres and daytime serials. Below, several of the contributors to this section answer some questions about how contemporary U.S. soaps relate to their backstories. Kay Alden is co-head writer of The Bold and the Beautiful, a former consultant for ABC Daytime, and the former head writer for The Young and the Restless, a show for which she wrote from 1974 to 2006 and won four Daytime Emmys and two Writers Guild of America awards. The book includes a piece based on Sam Ford's interview with Alden about what makes the soap opera genre unique.

Sam Ford is Director of Digital Strategy at Peppercom Strategic Communication, a research affiliate with the Program in Comparative Media Studies at MIT (where he conducted Master's thesis work on soaps and taught a course on the genre), and an instructor with the Popular Culture Studies program at Western Kentucky University (where he is teaching a class on soaps) who has published work on the genre for Fast Company, Portfolio, and Transformative Works and Cultures. Ford co-authored the book's introduction, "The Crisis of Daytime Drama and What It Means for the Future of Television." He also wrote an essay for the collection, entitled "Growing Old Together: Following As the World Turns' Tom Hughes through the Years."

Lynn Liccardo is a longtime soap opera critic and active member of the online soap opera fan community who has written for Soap Opera Weekly and currently writes on the genre at her Red Room member blog. Her essay in the book is entitled "The Ironic and Convoluted Relationship between Daytime and Primetime Soap Operas."

J.A. Metzler is a lifelong soap opera viewer who runs a boutique marketing and communications consultancy and formerly participated in a daytime writer development program. His essay in the collection is entitled "Did the 2007 Writers Strike Save Daytime's Highest-Rated Drama?"

Christine Scodari is a professor of communication and multimedia studies and a women's studies associate at Florida Atlantic University who has written numerous pieces of scholarship on issues of gender and age in soap operas, including her book Serial Monogamy. Her essay in the collection is entitled "Of Soap Operas, Space Operas, and Television's Rocky Romance with the Feminine Form."

Why is the history of U.S. soap operas so vital to their continued survival?

Sam Ford: U.S. soap operas may be one of the most hyper-serialized forms of storytelling in history, but it certainly does not "own" serialization. As many essays in our book point out, there are many ways in which primetime television and other types of storytelling are often "doing serialization" better than daytime serial dramas these days. Yet what sets the U.S. soap opera model apart not only from primetime serialized television shows these days but also from telenovelas and other adaptations of the soap opera genre is their history. As soap operas look to compete in an increasingly cluttered media landscape, the industry's answer is often to adapt what they have to offer to what it seems audiences want: thus, we hear discussion about the MTV-ization of our culture or else reality television's effect on audience expectations, and many people in the soap opera industry start thinking and talking about how soap operas need to adapt to these changes. My response is quite the opposite: that soap operas have to stick to their major points of differentiation in storytelling style, even as they change with the social stories of the times. In short, rather than trying to tell their stories more quickly to compete with primetime serialization, soap operas have to think about what primetime cannot do. Primetime shows can do CGI better than daytime dramas because they have bigger budgets. Primetime has a better chance to do location shoots these days. What primetime can't do is tell stories with characters who people have been following for decades, with such complex backstories and generations of fans who have grown up watching these shows.

As soap operas concentrate on quick-fixes to jump start the genre instead of leaning on the history that sets the genre apart, these shows run the risk of distancing themselves from their very points of differentiation. For instance, my work has concentrated on the now-cancelled As the World Turns, a show that maintained one of its core families for its entire 54-year run and had multiple actors who had been in the same role for up to five decades. My essay in this collection focuses on the character of Tom Hughes, who audiences watched from birth in 1961 to the show's cancellation in 2010. No other form of entertainment can accomplish that sort of storytelling, and the rich history and complexity such storytelling drives cannot be duplicated elsewhere on television. (I've made the argument elsewhere that narrative worlds like the super hero universes of Marvel and DC, the pro wrestling narrative world, or the "real" worlds of various sports leagues or political news might rival the "immersive story worlds" of soap operas in their longevity and depth.) In our collection, Jason Mittell's piece points out the many ways in which primetime serialized television differs from daytime soaps, rejecting the notions of many who feel that complex primetime television narratives are a direct descendant of U.S. soaps. And, elsewhere, Jason writes about complex primetime television shows as having a high degree of "drillability," with dense texts that have multiple layers of meaning to unpack. Soap operas achieve complexity as well, but--to Jason's point--in a much different way than primetime shows. Rather than a (relatively) small number of episodes that are quite dense, soap operas achieve their complexity through accretion--by telling the daily stories of characters over the course of decades and thus relying on collaboration with their audiences in comparing any current moment in the text with the deep history of those characters. Primetime television shows cannot provide those pleasures, and yet daytime soap operas very rarely take full advantage of the types of stories only they can tell.

Have you seen examples of today's soap operas in the U.S. taking advantage of their histories in powerful ways that you believe exemplify what the soap opera genre is supposed to do?

Sam Ford: There were certainly elements of the end of As the World Turns which played on the rich history of those characters and the show. In particular, bringing back longtime show favorite Dr. John Dixon after several years of absence from Oakdale was a fantastic nod toward fans, as was featuring several of the show's most enduring faces more prominently in the show's final months. Meanwhile, while I didn't watch it myself, I heard many great things about Days of Our Lives' treatment of the death of show matriarch Alice Horton in 2010 after portrayer Frances Reid's death. J.A. Metzler's piece in our book highlights The Young and the Restless' renewed focus on longtime character Katherine Chancellor as a sign of how that show gained some traction by recalibrating its focus through the writer's strike, and The Bold and the Beautiful writer Kay Alden writes in her piece about how that show has retained focus on four central characters from its premiere to the current day. These examples are stark reminders to fans of why they still watch soap operas in particular and the pleasures that soap operas provide that cannot be found elsewhere. My suspicion would be that it is these moments, periods, eras, and elements which keep millions of U.S. viewers still dedicated to a genre that is clearly in decline.

Why do these soap operas ignore or not properly make use of that rich history?

Sam Ford: Writers too often see the history of soap opera story worlds as a point of risk rather than a strength, especially as writing teams move from one show to another and thus have decades of history to catch up on. That leads to new writing regimes bringing in new characters and downplaying those characters they are afraid they can't write so well. Rather than seeing fans' desire for continuity as a way to engage with them and draw them in, it's seen as a negative: to avoid fan complaining, writers just stay away from history they don't know that well. I've had head writers of shows complain to me in the past about how difficult it can be to come on board a new show and try to catch up on storylines of years gone by, especially now that these shows have several decades of history. Much of the problem has to do with resources: many shows don't have digitized or easily accessible archives to review history and, even if they do, there is so much history to catch up on, and writers are expected to write 260 original episodes each year. So, if you aren't already steeped in the history of the show you write for, it's extremely hard to get caught up. In my mind, that means knowledge of and history with the franchise should be a requirement for being hired to write for a soap, but it's typically not.

J.A. Metzler: As ratings for all soap operas have eroded over time, I think that soap producers and writers have sought to find alternate ways to build a viewing audience. I think many producers/writers have been trying to "recreate the wheel" instead of relying upon the tenets that have long made serialized storytelling popular: character consistency; evolution of a character or set of characters over time; and a certain feeling of familiarity that comes with "visiting" with these characters on a regular basis. I think too many have tinkered with the older, more tested formula, ignoring their shows' rich history and consistency in order to try and evolve to a new formula driven by a faster-paced, plot-based type of storytelling with a revolving door of younger, unfamiliar characters, in the hopes of engaging a new audience of viewers who they believe have a limited attention span for slower-evolving stories based on character and continuity.

In what ways are contemporary U.S. soap operas failing to use their history in compelling ways?

Lynn Liccardo: There was great excitement among As the World Turns fans when word leaked out that Julianne Moore would be briefly reprising her breakout role of Frannie Hughes. Her appearance was to celebrate the 25th wedding anniversary of Frannie's father and step-mother (and aunt), Bob and Kim Hughes, which coincided with the show's 54th, and final, anniversary this past April 2nd. As it happens, on April 2nd, I was in St. Louis, presenting my essay for The Survival of Soap Opera, on the Capitalizing on History panel at the Popular Culture Association/American Culture Association conference. You just cannot plan that kind of irony.

Had I not known of Moore's appearance two episodes hence, and, had I not seen a clip somewhere online of her lifting a glass to toast her parents, the April 1st episode might have given me false hope for how the show would close out its 54-year run. The episode opens with Kim and Bob celebrating their anniversary over champagne at the Lakeview. Kim gives Bob a framed photograph of their cabin, which she had redecorated. She tells him that she's made sure that his schedule was clear so the two of them could spend a long weekend together. But Bob's schedule had changed, and he wants to postpone their getaway. With the conflict in place, the stage was set for the kind of story that could have - make that should have - been the linchpin for the show's final months. Instead, it was all over in three short episodes that barely scratched the historical and emotional surface before all was resolved.

While ATWT had used the short-arc format extensively in 2008-9, after the show's cancelation was announced in December 2009, the writers had returned to soaps' more traditional narrative structure. Why the show chose the short-arc for Kim and Bob's anniversary reveals great deal about TPTB's attitudes towards both longtime fans and the show's history. Before I get into why, a little bit of background about the couple. Bob Hughes was a young boy when ATWT began in 1956. He may well have been the first character to be SORASed (soap opera rapid aging syndrome) when Don Hastings took over the role in 1960. Kathryn Hays began playing Kim Sullivan (Reynolds, Dixon, Stewart, Andropoulous, Hughes) in 1972. The admitted doppelganger of ATWT's creator, Irna Phillips, Kim proceeded to seduce Bob, who was married to her sister (Frannie's late mother, Jennifer). For more than a decade, Kim and Bob suffered the consequences of their indiscretion. But, by 1985, the couple was deemed sufficiently rehabilitated to marry and assume the role of tent pole characters previously occupied by Bob's parents, Nancy and Chris.

In recent years, ATWT had abandoned its traditional intergenerational storytelling in favor of more isolated storylines (see here). So the flashbacks interspersed in the second episode of the arc filled in the backstory for newer viewers. For this longtime fan, it was an exercise in ambivalence: while I was delighted to see the show's glorious past, those flashbacks were also a bitter reminder of just how much had been lost. The emotional depth so apparent in the flashbacks stood in stark contrast to the superficial, even trivial, manner in which Kim and Bob's story was playing out.

There were no good guys or bad guys here. Both characters' points-of-view were valid and easily understood. Bob was reluctant to give up his profession and concerned about the legacy he would leave; Kim, worried about the serious health issues both had dealt with the previous year and tired of playing second fiddle to Bob's career, wanted to spend more time with her husband. In fact, the tension between Kim and Bob mirrored aspects of the tension between Bob's protègè, Reid Oliver, and legacy character Luke Snyder as the two embarked upon their short-lived relationship.

This brings up another issue. When fans complain about soaps' lack of intergenerational storytelling, TPTB often point to the budget restrictions that limit the number of actors per episode. Okay. But Kim and Bob were on fairly often in the final months, so the actors were already getting paid. However, with Kim and Bob's problems so quickly resolved, the characters' only purpose was to prop Reid and Luke and their son Chris. Tom was right when he said of his father and Kim, "If they can't make it, what hope is there for the rest of us?" How much richer the story would have been if all the couples trying to find their way back to each other could have learned from Kim and Bob's troubles.

And the conversations: Kim with her niece, Barbara, and daughter-in-law, Margo; Bob with his sons Tom and Chris and grandson Casey. The old rivalries referenced: Bob's first wife and Tom's mother, Lisa, and the impact being a child of divorce had on Tom, for instance, or Bob's affair with Susan Stewart, the mother of Casey's girlfriend, Alison. All of that could have been spread out and fully examined over the show's final months. Instead, some of the interactions reduced characters to farce: both Lisa and Susan trying to seduce Bob as a test to prove that he really loves Kim. Really? Now, of course, maybe if this had been a facet as the story evolved the course of several months...

Not to belabor my almost morbid fascination with Executive Producer Christopher Goutman's psyche, but I have to say that, like the train wreck that killed Reid Oliver; the first time Luke and his first love, Noah, made love, and the death of the show's matriarch, Nancy Hughes, there was a perfunctory quality - even patronizing, and almost spiteful - about how Kim and Bob's story was shoehorned into these three episodes. It was almost as though Goutman was taunting longtime fans: "Look how we remember the show's history, and, yes, we actually do remember how to lay out this kind of story and write these kinds of scenes; but three episodes is all you're going to get. So, be satisfied, and don't complain." And, for the most part, that was exactly the response from fans and the soap media. Other than a few laments about the story's brevity, I don't recall see any critical comments on the boards. It seems that fans have been conditioned not just to accept these crumbs, but to be grateful for them - even if TPTB make a mockery of the show's history in the process.

Kim and Bob's truncated story was a far cry from how ATWT's sister show, Guiding Light, closed out its 72-year run in 2009 with the marriage of Vanessa and Billy Lewis. Both were long characters, to be sure, but not nearly as deeply-woven in Springfield's canvas as Kim and Bob were in Oakdale's. And, while, as a couple, Vanessa and Billy had their fans, theirs was not a manifest destiny. In fact, there were a few on the boards who would have preferred that Vanessa remarry another former husband, Matt Reardon. But Kim and Bob were forever.

Funny story: I came across the questionnaire I filled out for C. Lee Harrington and Denise Brothers' essay for the book, "Age and Aging in Soaps." Here's what I wrote back in 2007: "What I'd really like to see is a former love come into the life of a vet...(but) I'm not interested in seeing a marriage - Tom-Margo, Bob-Kim - threatened." While I'm sure I meant it at the time, I would have so loved for As the World Turns to have ended its 54 years showing Kim and Bob fully confronting their conflicts, secure in the knowledge that they would, indeed, resolve them.

What is the relationship between these soap opera and other forms of serialized television drama in the U.S., such as reality television or primetime scripted dramas?

Kay Alden: When reality TV descended upon us, unlike some others, I did not view this development as the harbinger of the death of the soap opera. Instead, I argued that the sudden popularity of such programming increased the likelihood of the survival of the soap opera, in that these reality shows inherently draw their support from the innate human desire to know "what happens next," which is our stock in trade in soapdom. I believed at that time that the enormous popularity of the reality shows would not sustain because of the lack of knowledge the audience has of the characters, unlike in soap opera, where viewers have known these characters often for many years. I believed that this type of programming is inherently formulaic, and, between that fact and the lack of well-known, well-drawn characters, I did not believe that reality TV, over time, could compete with what we do in daytime television via the scripted medium. I did hope, however, that seeing a new public interested in this type of serialized drama might somehow transfer to a new, younger demographic available for daytime serials. Regrettably, such transference has not occurred.

It is interesting to note that, in many reality programs, more attention is now placed on the characters - who these people are whose lives have been brought together for the duration of the program; who will form alliances; who will be the successful manipulators? Reality TV has learned the lesson well, that in order to succeed, an audience needs to care about the characters involved. Choosing the cast of Dancing with the Stars has now become a significant facet of the show, as producers hope to cement viewer involvement with their "characters" even before the season actually begins. Survivor promotes the characters in their upcoming season as the primary draw for viewers to tune in. Thus, I maintain, reality TV has learned what we must always remember in our soap opera world: daytime drama is a character-based medium. It is the characters, far more than clever plot twists, which keep viewers tuning in again and again. In reality TV, the plots are simple. The drama is the contest: who will win the game. But the relationships among the characters, the friends and foes that develop, the alliances, the manipulations...these are the facets that keep viewers involved. Now, the question is: what can we learn from this new venue that has so successfully entered our realm and captivated the viewing public? Immediacy, surprise, fresh plot twists...all these are important. On The Bold and the Beautiful, we have recently tried to find ways of adding more of the "reality" perspective, with our real-life shows among the homeless of Los Angeles and subsequent additional reality segments we will be featuring on the show. But, above all, we in soap operas must continue to concentrate on our well loved and well understood characters. This is where we in daytime drama have the supreme advantage, with shows that have been coming into viewers' homes for years and characters our audiences know and love. In the quest to reach out and garner new audience, let us always remember that it is our beloved characters which provide our first and foremost draw for loyal viewership.

Christine Scodari: I've seen it dozens of times, whether I'm casually perusing online forums devoted to primetime dramas or systematically investigating them for my research. "Why must every show have a romance?" a fan queries. Another chimes in, "I'm tired of them shipping the male and female leads." Then, almost like clockwork, there's the rub: "This is not a soap opera!" Not only do such exchanges refer to something essential (but not unique!) to the soap opera genre (developing romantic relationships or, in fanspeak, "ships" between ongoing characters) but implicitly to another ingredient that makes the first one possible and, perhaps, probable--serialization.

Before 1978, when Dallas (CBS, 1978-1991) debuted, there had only been a couple of short-lived soaps in prime time. Except for these and one or two series in which the leads were married from the start, there were no developing romances between ongoing characters in U.S. primetime dramas during network television's first three decades. Prior to the 1980s, nighttime dramatic series were structurally episodic, and save for maintaining the basic premise, setting, and slate of regular characters (anthologies, of course, didn't even have these), each episode was its own mini-movie. Guest players entered and left the canvas within the hour, including villains and objects of affection for the primarily male heroes. Thanks to an amnesia-inducing reset button, whatever guest characters the regulars loved, or fought, or mourned in the previous episode would conveniently be forgotten the following week. Star Trek's (NBC, 1967-1969) Captain Kirk may have had his disposable girl-on-every-planet, but, while Della Street pined for the title character in the legal drama Perry Mason (CBS, 1957-1966) and Miss Kitty Russell eyed Marshall Matt Dillon in Gunsmoke (CBS, 1955-1975), these long-suffering regulars never got to first base.

The show most credited with ushering in the hybridized, serial-episodic primetime drama and the related phenomenon of developing romances between ongoing characters is Hill Street Blues (NBC, 1981-1987). However, neither it nor its many imitators are true soap operas. As Thompson notes in From "Hill Street Blues" to "ER": Television's Second Golden Age (1996), Hill Street's creators were ordered by the network to insert at least one plot each episode that would begin and end within the hour. And that they did, usually by bringing one or more professional storylines to closure while attenuating the personal ones. Such series were showered with Emmys and lauded as innovative and gutsy for their long-term character arcs and sink-in-your-teeth acting, with nary a nod to the much-denigrated genre that actually pioneered such storylines (albeit in low-budget fashion).

Since then, mushrooming media options and accompanying audience fragmentation have made serial and serial-episodic primetime dramas into riskier investments for the major commercial networks. Viewers who miss a week or two of complex plotting become frustrated and often drop off. As a result, such series fare worse in both first-run and syndication than episodic, procedural dramas such as those associated with the "Law and Order" and "CSI" franchises. Daytime soap opera viewership has, logically, declined for many of the same reasons. The new model for serial-episodic drama series in prime time is one that is more episodic than serial. Its epitome is CBS's The Good Wife (2009-present), in which a long-term arc anchored in attorney Alicia's troubled relationship with her politico husband and flirtation with a partner at her law firm very sparsely peppers each installment, while the "A" plot of each episode is one open and quickly shut legal case. Meanwhile, daytime dramas languish as their numbers dwindle, their business model insufficient to address today's realities. In a spate of experimentation to see what, if any, primetime traits might be emulated in order to improve its prospects, daytime has lately dabbled in storylines sampling every dramatic subgenre from the occult to organized crime to high school musicals and forayed into reality TV territory, in part by incorporating talent and other contests into its plots. These gestures have one thing in common; they are efforts to nestle shorter-term storylines within longer arcs, just as competitive reality series tell a weekly tale of which contestant will be eliminated in the course of weaving a seasonal narrative about who the ultimate victor will be.

Even for soaps, then, it seems that serialization and the intricate, patiently plotted character stories it can engender are becoming suspect. The pivotal contribution daytime made to the development of "high quality" primetime drama has been persistently overlooked, and now this very feature--serialization--is one to be gingerly employed, if not drastically curtailed, wiped away like that soapy ring around the tub. Perhaps the anti-shippers need only wait--wait until soap operas themselves fade away and inflexibly episodic series are again so dominant in primetime that elegantly evolving relationships between regular characters are virtually impossible to assemble.

I, on the other hand, would mourn that eventuality.

Lynn Liccardo: My focus has been on the relationship between daytime soaps and primetime scripted dramas - hence the title of my essay for the book, "The Ironic and Convoluted Relationship between Daytime and Primetime Soap Operas." So, it's no surprise that, as my daytime soap viewership came to an end with the final episode of As the World Turns this past September, I was looking at several primetime shows to take up the slack, one in particular: the CW's Life UneXpected. But as the wise Yogi put it so well, "It's like deja-vu, all over again."

Creator Liz Tigelaar's experience as an adopted child inspired the story of sixteen-year old Lux, who seeks out her birth parents. The show surely would have resonated with soap opera's creator, Irna Phillips, whose difficult relationships with her adopted son and daughter provided material for powerful stories on As the World Turns and Another World. Like Friday Night Lights and Mad Men, LUX (yes, the wordplay between the title and the title character is a bit precious) is one of those modest stories of the day-to-day lives of ordinary people. LUX was always a strange fit on the CW (a joint venture between CBS and the old WB), a fact the network acknowledged when the show premiered in January 2010:

The drama is unlike most of the CW's current schedule, because it's not about sexy high schoolers in Beverly Hills or sexy college students on the Upper East Side. Instead, it's a mature, adult drama.

The show has more in common with classic WB dramas like Gilmore Girls and Everwood, dealing with the relationships between parents and children. Not only is it the best new show of 2010, but it's certainly the best new show the CW has produced in its four years on the air.

Indeed it was, but that was then. Just before the second season premiere the very week ATWT left the air in mid-September, Tigelaar gave a candid - very candid (were that former ATWT executive producer Christopher Goutman as forthcoming about the network interference he had to deal with over his 11 years with the show) - interview detailing the changes the CW demanded before renewing Life UneXpected last spring. "I could tell tales about Baze and Kate and Lux and Ryan the rest of my life and not get bored. The CW would kill me and cancel my show, but I seriously could."

And I would happily watch Tigelaar's tales. Sad to say, the second season reminds me of what daytime soaps have become: a few beautifully written moments squeezed in-between what the network wanted from Tigelaar: "to introduce new characters, to provide more conflicts, foils, love interests to all the main characters." In the words of The AV Club's Todd Vanderwerff, "Can we maybe get some more superficial conflict in here?" So, for its second, and likely final, season LUX morphed from "a mature, adult drama" to one more CW show about a "sexy high schooler," in this case, having an affair with her teacher while thoughtlessly betraying her best friend.

Fan reaction was predictable. For ShellySue at TWoP:

Last night I was thinking, "This show is horrible. I can't possibly watch it anymore. It used to be a good show with so much potential. What happened?" At that same moment ShelleySueTeenDaughter said, "This show is great. I can't believe I ever didn't like it. It was so boring in the beginning. I'm glad they made it more interesting." So it's clear to me that I'm hating this show because it isn't written for me anymore (if it ever was). To bad, because I really used to enjoy it.

Tigelaar gets character - and she gets soap opera - "I love those conventions, I love those moments...I love those soap opera storylines..." She has worked on some of the primetime shows I've always believed embodied the ethos of your mother's soap opera: "an ensemble of fully developed, multi-generational, middle-class characters shown in open-ended, inter-connected, intimate stories, where the actions of one character reverberated for all," among them American Dreams and Dirty Sexy Money. Yes, yes, I know the Darlings were filthy rich, but, in the first season, the family relationships were grounded in emotional honesty. That is until ABC programmers started mucking around with the second season, then cancelled the show. The recent announcement that the CW was not ordering additional 2nd-season episodes beyond the initial thirteen suggests that Life UneXpected will soon follow suit.

The AV Club's Todd Vanderwerff speaks for many frustrated fans of these kinds of shows when he says:

If there's one thing networks believe in the very pits of their stomachs, it's that real life, life as it's really lived, cannot make for interesting and compelling television, despite the fact that the entire output of Marshall Herskovitz and Ed Zwick (thirtysomething, etc.), Friday Night Lights, and even the shows of David Simon suggest that writing small-scale stories about people living mundane lives can be really, really fascinating when done right

But the truth is, for the broadcast networks, the numbers simply aren't there for these kinds of small-scale stories. Friday Night Lights made it to five seasons only because of the deal NBC put together with DirecTV. Mad Men survives on AMC with fewer than two million viewers. So it's not surprising that there's a growing consensus that if serialized storytelling is to survive, it will be on cable - and not just premium cable.

In a recent article in the Wall Street Journal, Amy Chozick provides a clear and cogent explanation of how economics allow basic cable to take a chance on a show like Men of a Certain Age. CBS would have taken the show; after all, co-creator Ray Romano made the network a ton of money with Everyone Loves Raymond. But the network wanted changes - 30 minutes, more comedic - Romano was not willing to make. (For what it's worth: as mentioned above, CBS is one of the owners of the CW, which might account for what's gone on with Life UneXpected.) But Romano stood his ground, and Men of a Certain Age, which was well received by critics, returns for its second season on TNT on December 6th.

But it's not just taking a chance on a show: it's giving the show - and viewers - a chance. A cable show may get pulled after one season, but not before all thirteen episodes have aired - and in the same time slot. So, while a critically acclaimed show like Fox's Lone Star might not have survived more than one season, the show would have gotten a fair shot instead of being cancelled after two episodes. Losing Lone Star so quickly was particularly frustrating because the show had a fascinating, if edgy, premise - a con man leading a double life while trying to break with his past - with a cast that included Jon Voight and David Keith.

Of course, while Fox's decision to use Lone Star cannon fodder against ABC's Dancing with the Stars makes sense in the real world of broadcast networks - put your strongest show up against the toughest competition - why, when it predictably failed to beat DWTS, Fox didn't give the show a lifeline at FX is anybody's guess.

This is hardly a new phenomenon: Sam Ford and I had this conversation in 2006. The economic realities that force the broadcast networks to move shows around and pull serials after a couple of episodes have created something of a self-fulfilling prophecy; many viewers who've been burned before simply don't watch, or, if they do watch, don't allow themselves to become emotionally invested.

So maybe creators wanting to tell "small-scale stories about people living mundane lives" should follow Ray Romano's lead and not allow the broadcast networks to try to save any more of these shows by destroying the very qualities that make them so special. Had Liz Tigelaar gone to TNT or AMC instead of The CW when she was looking for a home for Life UneXpected, the show might be preparing for its third season rather than facing almost certain cancellation.

But, while cable offers hope for the future of serialized storytelling, there are challenges. The thirteen-episode cable season limits the depth of serialized storytelling. Fans on Television without Pity's FNL board were hungry for more; marnyh's comment was typical: "As much as I adore this show, it really was harmed by the abbreviated season. There was too much stuff I wanted to see more of, and too many characters I wanted fleshed out." As for Mad Men, on Ginia Bellafante's New York Times blog, one fan posited, "I'm sure we can all agree that Congress should pass a law that this show should be two hours, at least 40 weeks a year. Rest up, Mr. Weiner."

Then there's the question of gender. Because FNL, Mad Men, and, to a lesser extent, Men of a Certain Age, are about, well, men, or at least, manly pursuits, these shows are able to escape the "chick" label and, as a result, attract more media buzz. Witness Charlie Rose, one of the few places where in-depth conversations about popular culture take place. Rose's shows about FNL and Mad Men, have, with the notable exception of Connie Britton, have included only men. This is not to devalue the opinions of Matt Roush, Ken Tucker, and Bill Carter, but to suggest that people like Virginia Heffernan, Ginia Bellefante, and Alessandra Stanley, all of whom (and yes, I realized they're all at The New York Times) have written with great insight about these shows, and others, would enrich the conversation around Charlie's oak table.

Another example: Todd Vanderwerff's posted his observations about Life UneXpected on The A.V. Club, the entertainment section of The Onion. The A.V Club is a reference to "the olden times, a school's audiovisual club would be composed of a bunch of geeks..." Needless to say, AV clubs were largely populated by socially inept males. Hence, Michael Clayton's response to the Vanderweff post: "I think I grew an ovary just reading the first 2 paragraphs. Seriously though, I've never heard of this show. Why is AVClub covering it?"

As serialized storytelling continues its transition, there are questions that must be asked and answered: Who's the audience for these kinds of shows? How to identify potential viewers? And why is that audience so small compared to, say, reality shows? Since there is such and enormous range of serialized storytelling, exactly what do I mean by "these kinds of shows" beyond being "small-scale stories about people living mundane lives?" What about the web? I'm still working on that, so check my blog for the future of serialized storytelling, part 2...

The Survival of Soap Opera (Part One): The State of the American Soap

Soap operas have been a staple in American broadcasting since the dawn of network radio in the 1930s, yet at a time when several major soaps have been canceled, they seem to be an endangered species. A new book released this week, The Survival of Soap Opera: Transformations For a New Media Era, brings together key thinkers about this embattled genre from the worlds of industry, fandom, journalism, and academia to share their reflections on the current state of the American daytime serial and to offer their suggestions on what tactics and strategies might allow it to thrive in a new media era. The book is edited by three researchers -- Sam Ford (Director of Digital Strategy for Peppercom Strategic Communications), Abigail De Kosnik (assistant professor at the University of California, Berkeley, in the Berkeley Center for New Media and the Department of Theater, Dance, and Performance Studies), and C. Lee Harrington (professor of sociology and a Women's Studies Program Affiliate at Miami University) -- who have been key contributors to the Convergence Culture Consortium (soon to be rebranded as the Futures of Entertainment Consortium). Ford is also the co-author with Joshua Green and I of my current book project, Spreadable Media, which we hope to release late next year. This book does what the best contemporary media scholarship should be doing -- tackling an issue which has enormous impact on the shape of our communications environment, brokering a conversation which brings key stakeholders to the table and reflects the diversity of perspectives around this topic, and making an intervention which reaps pragmatic rewards even as it sharpens our conceptual understanding of how television production emerges at the intersection between Broadcast networks and networked communications. The prose remains accessible throughout, in part because it is designed to reach an audience far beyond the university book store ghetto. There's an immediacy about the project because it seeks to bring classic scholarly perspectives to bear on a very pressing set of concerns. And there's a passion to the writing because everyone contributing feels a strong stake in these developments, because whatever else they are, they are fans of soaps as a genre and care about their long-term viability.

I have asked the three editors of the book to help organize a forum to be conducted in four installments through this blog, bringing together some key contributors to the book, to share their reactions to its four core themes. This material is at once a sample of what the book offers but also an extension of the book which is able to include some developments which have unfolded since the book went to press.

The first section of the book looks at the many challenges U.S. soap operas face today. Below, a cross-section of the contributors to that section answer some questions about the state of the U.S. soap opera industry today.

Giada Da Ros is a television critic for a weekly Italian newspaper who has published essays on a variety of primetime television dramas, including Buffy the Vampire Slayer, Gilmore Girls, The L Word, Lost, and Queer as Folk

Patrick Mulcahey, a current writer with The Bold and the Beautiful, has won four Daytime Emmys and three Writers Guild of America awards for nearly three decades of writing for soap operas, also including General Hospital, Guiding Light, Loving, Santa Barbara, Search for Tomorrow, and Texas. The collection features a piece based on Da Ros' interview with Mulcahey which focuses on changes in soap opera writing contracts. 

Barbara Irwin, a professor of communication studies at Canisius College who has researched soap operas for more than two decades, has co-authored two books on soap opera The Young and the Restless and currently serves both as chair of the soap opera area of the Popular Culture Association national conference and as co-director of the Project Daytime research initiative. The collection features a piece based on C. Lee Harrington's interview with Irwin and research partner Mary Cassata, focused on the state of U.S. soap operas today. 

Jaime J. Nasser is the Andrew W. Mellon Postdoctoral Fellow in the Film Studies Program; the Gender and Sexuality Program; and the Latin American, Latino and Iberian Peoples and Culture Program at Bryn Mawr College who recently received his doctorate from the University of Southern California's School of Cinematic Arts with a dissertation that focused, in part, on the emergence of the telenovela. Nasser's essay in the collection is entitled "Giving Soaps a Good Scrub: ABC's Ugly Betty and the Ethnicity of Television Formats." 

William J. Reynolds is a published historian who writes about the Ossining, New York, area and U.S. presidencies and he researches soap opera history and actively participates in online and offline soap opera community events. The collection features a piece based on Sam Ford's interview with Reynolds on memories of the soap opera The Edge of Night

Tristan Rogers is an actor best known for playing the role of Robert Scorpio for various stints over the past three decades on General Hospital and General Hospital: Night Shift and who currently has roles on both The Young and the Restless and online series The Bay. The book features a piece based on Abigail De Kosnik's interview with Rogers about changes in the soap opera industry, audiences, and texts. 

Melissa C. Scardaville is a doctoral candidate in sociology at Emory University who has published her work on soap operas for American Behavioral Scientist and previously served as the Guiding Light editor for Soap Opera Digest. Scardaville's essay in the book is entitled "The Way We Were: The Institutional Logics of Professionals and Fans in the Soap Opera Industry."

For readers who are not soap opera fans, where do U.S. soap operas find themselves today?

Barbara Irwin: Soap operas today find themselves at a crossroads.  With diminishing ratings, intensifying scrutiny focused on the bottom line, and a new media landscape, questions are being raised as to their lasting power.  In the last year and a half, we've seen the cancellation of two long-time CBS/Procter & Gamble shows, Guiding Light (the longest running scripted series ever in broadcasting) and As The World Turns.  On the heels of these cancellations was the recent announcement that the Disney/ABC-owned cable network, SOAPnet, will end its run in January of 2012.  Viewership of soap operas has declined dramatically over the last 20 years, with three-quarters of the audience vanishing.

In their heyday on radio in the early 1940s, one could listen to as many as 65 different soap operas on any given day.  In 1970, there were more soap operas on television than at any other time - 19 in all.  Today, just six remain. Evolutionary changes in industry and storytelling have brought us to the present state of soap operas.  For their first sixty years (1930-1990), there was little change in soap opera storytelling, due in great part to the close ties the writers and creators had to the originator of the form, Irna Phillips.  Just less than 20 years ago, nine of the 12 soap operas on the air were being written and/or executive produced by individuals with a direct connection to Irna Phillips - what I would call the "second generation" of soap opera creators.  Most of these individuals have by now been replaced, and some have passed away, leaving the writers of today farther removed from Irna and her way of creating and writing soap operas.  The changes evident in storytelling reflect this distance.

Industry forces are also at play.  Today, even the most powerful headwriters are not insulated from the corporate executives whose job it is to ensure that their creative branches remain profitable.  The soap opera industry has made numerous attempts to reduce costs and at the same time regain or build new audience.  Some of the cost-cutting efforts are invisible to viewers, such as going to a 4-day production schedule. Reducing the size of casts and writing out long-standing characters played by high-paid actors, however, changes the soap opera landscape and potentially alienates viewers. Other cost-cutting measures that have affected the soaps include fewer sets, smaller production staffs, and the near elimination of the large production "roxie" scenes and remotes as stories climax.

New means of distribution have been implemented in an effort to regain lost audience and build new audiences.  SOAPnet, launched in 2000, provides same-day re-broadcasts of soaps and weekend marathons in an attempt to provide soap viewers with an opportunity to watch their shows at convenient times.  DVRs offer another avenue for time-shifting.  The Internet offers network soap opera sites, YouTube, and other platforms through which viewers can see full episodes, clips, and features related to the soaps.  But with these new technologies comes the end of habitual, ritualistic viewing.

Webisodes and online soaps represent an innovation in soap opera storytelling, though, with limited story arcs and definite start and end points, these diverge from the traditional soap opera.  This form of storytelling is in its infancy, but it does offer the possibility of driving lost viewers back to their network soaps and to build a new and different audience.  With the proliferation of mobile devices, delivering soaps to viewers on the go may hold some promise.

Advancing technology is something of a double-edged sword.  While it has the potential to help the ailing soap industry, it also has created an environment in which viewers have wide-ranging options on their televisions and an unlimited online world that has increased the competition for viewing soaps immensely.

How would you explain the shift of the soap opera industry's popularity and place in U.S. culture over the past few decades?

Giada Da Ros: Soap operas, as a genre, are at a difficult conjuncture right now. Reasons are different. The main one, in my opinion, is that they are opaque and therefore hard to "read." On the surface, they appear easy to follow. In reality, giving meaning to what is seen on the screen requires time and commitment to the program. I love the genre, yet the idea of following a new soap makes me cringe. I don't care for it. I know that if I want to follow one, I have to give myself time, know to learn who the characters are and what the relationships are. Like in real life: love at first sight can happen, but, for the most part, you need time to care about someone and to learn what is that makes them special, when they are having a good or a bad day, what is the norm or the bizarre about them. It doesn't happen instantly. The shift in people's behaviors and the fact that they don't give themselves time, I believe, reflects in the shift in the soap opera industry's popularity. Soaps are always in flux, yet you must keep a zen-like quality of viewing: you are in the moment, always. You don't know what the future holds. They say it takes at least six months to build a soap audience, and that is for a reason.

Also, viewers are more aware of TV genres and tropes and have expectations that they didn't use to have in the past. They are more visually educated and critical. Trusting this knowledge and the expectations they often incur is a common misconception. Most viewers when approaching soaps expect to see Caravaggio, not Picasso, and they judge it accordingly. Despite appearances, soaps are more conceptual than mimetic. They do not portray reality; they use realistic elements to create a different reality: one of the mind, abstract and symbolic, which borders with the superficial "illusion of reality." Several planes of reality intersect, and the emotional reality emerges. Conventions of the genre, narrative and of other kind (like recasting, being back from the dead, the twin sibling, or inside jokes) are proof of how an intellectual leap beyond reality is required of the viewer. Awareness of this gap comes only progressively. The occasional viewer mistrusts and misjudges these aspects that are specific of the genre. I believe this misjudgment was less likely to occur in the past because people had fewer expectations about TV in general.

What are the primary reasons for the decline in U.S. soap opera viewership in the past few decades?

Barbara Irwin: Two critical factors appear to be related to the decline in audience.  Most of today's viewers, from the oldest to young middle-age, likely established their soap opera viewing habits directly as a result of their mothers' or grandmothers' viewing.  But, as the overall viewership declines, the likelihood of being "taught" soap opera viewing at the knee of one's mother is diminishing.  If soap opera creators are to initiate a new generation in the habit of viewing, they will have to connect with them directly. And a second factor making an impact on the diminishing audience of soap operas today is the proliferation of alternative viewing options.  With the dramatic increase in the number of television channels available in US households and increased time spent online, competition for viewing time is fierce.

The soap opera audience's awareness of alternative viewing options may be linked to the 1995 broadcast of the O.J. Simpson trial.  For thirty-seven consecutive weeks, the daily soap opera line-up was preempted and interrupted regularly.  The trial also received wall-to-wall coverage on cable's Court TV (now truTV).  It could be argued that the real-life drama unfolding before viewers' eyes was more dramatic than what the soaps had to offer. Many viewers did not return to their soaps after the trial ended, having discovered that the reality played out on Court TV and other cable networks was more worthy of their viewing time.

While the Simpson trial cannot be blamed for single-handedly causing a crisis in the soap opera industry, it points to the larger picture. During this time, loyal soap opera viewers became aware of the vast array of viewing options available to them, and broadcast and cable programmers noted the types of programming viewers responded to. Reality-based programming began to flourish, and the sordid lives of real people were played out on myriad talk shows, court shows, magazine, and tabloid shows, all competing for - and many winning over - the soap opera audience.

Giada Da Ros:  I truly believe two main elements work against soap operas and help their decline at the present moment: their cultural standing in the public opinion and the way they are sold to the audience. In the mainstream, the regard for the professionalism and skill of soap operas is quite low. In  a culture that relishes being media-savvy and hip, choosing soap operas is not desirable, quite the contrary. This is an obstacle insofar as, to go against the current, you must truly love the genre. Otherwise, it is simply not worth it, because you do not get "rewarded" for it; you get "punished." Fans are bullied into thinking they are not cool and, for the most part, they are afraid to come out as defenders of a genre they love. Hence the decline.

Also, I believe the way soaps are promoted to be misguided at best. Promo ads are packed with the gist of twists: short, fast segments. This is the way it is done in primetime; this is the common sense. But I don't think it's the smart choice for soaps. It may bring a viewer to check out a soap, but it doesn't guarantee you stay. You see fast; you want fast. I argue you should go the other way. Show just one segment: plain, ordinary, yet meaningful. Don't go for what attracts; go for what pulls you in, for what ultimately lets you stay and gives you pleasure in watching soaps. Give a half-a-minute soap in the ad spot that leaves you with the idea that there is abundance, that there is more, and that you can have it by watching the program. You want two things from the audience you need to attract: that it craves the ritualistic, soothing return to the show and that it is able to see beyond the genre's rhetoric and conventions and use them as tools to enjoy the narrative. You don't want a viewer that is so fixed on the grammar and syntax of the genre that he or she is unable to understand it but rather one that speaks its narrative language. The only way to do that is to concentrate on what soaps do best without having them try being something else and being sold as something else. The way the industry is selling its product helps its decline.

Jaime Nasser: The shift of the soap opera industry's popularity and place in U.S. culture over the past few decades is partly linked to the decline in U.S. soap opera viewership in the past few decades. There are two reasons that stand out which are interconnected: First, the increasing popularity and availability of  television programming on demand and DVD means that there will be a decline in viewership of programs of limited availability. By "limited availability" I refer to programming that is available only via traditional broadcasting such as the case with most soap operas. Second, the shift in prime time programming from primarily an episodic to serial format offers similar, or comparable pleasures to the daytime soap opera format. I am not saying that prime time serials are the same as daytime soap operas but they share strong similarities that increasingly blur the lines between daytime and prime time serials. The industry is able to provide high budget serials that are considered "high quality" and whose narratives are sufficiently self contained that allow for effective digital marketing (DVD and on demand), as opposed to the open ended and expansive nature of the daytime soap opera whose main feature is that it does not end. In conclusion, the increase in consumption and availability of contemporary high budget, serialized television texts on demand (DVD and the internet) partly explain the decline of the soap opera's popularity and place in U.S. culture over the past few decades. An observation: The soap opera might have a comeback once technology catches up to the expansive nature of the format. That is, it becomes profitable to sell soap opera's and/or make them available for on demand viewing.

Melissa Scardaville: Many people will say it's because of the Internet, more choices in television programming, and the style of soap opera storytelling now being the purview of multiple genres. These are all valid reasons, and all played a role. What is often left out of the discussion are the Nielsen ratings. We never, ever accurately measured television audiences in the past, so it's very difficult to discuss the decline. We don't really know how many people watched, so we don't know why they left and who they were.

That said, even if we can't quantitatively devise an appropriate number, we can say qualitatively that soap viewership has declined. Why? Very simply is that the audience no longer trust the shows. They do not trust that their shows will stay on the air. They do not trust that, if they get invested in a storyline, there will be any payoff. They no longer trust there will be consistency. Your investment as a soap fan pays off because, if you watch today, you will get an even deeper understanding of the events of tomorrow. Audiences no longer trust that this will occur, so they stopped investing in the first place.

How have declines in budgets for these shows impacted their quality?

Tristan Rogers: It is doubtful that budget reductions have seriously been at fault when it comes to the soaps.  At day's end, it all comes down to the way the shows are managed, and this started way before budget cuts crept in.  You can trace this back to the 80s.  For me personally, it all started on General Hospital when Gloria Monty stepped down.  She realized what was happening and had made a plan to get out.  Shortly after this, Capital Cities took over ABC, and many things changed, although, on the stage level, this was never evident.  At the managerial level, it was.  The "free wheeling" days were over.  Still, this was never an issue for the show.  The changes were made at a much higher level.  I never had the feeling there was a desire to preserve what we "had." There was a constant desire to pursue the "heydays of the early 80s," and they were gone.   Hence, the use of location shoots increased, something I felt to be a waste of time.  Better to go back to story and use what was happening "real-time," something that has never been fully exploited.

Daytime has always been hampered by the restrictions that are put on what can be done and said.  I will admit things have changed radically in the area of speech.  You can say things undream't of back in the 80s, but this looseness has not been extended to story. You still can't get out there and really take a current situation and project it with the drama and edge it requires.  The point has to be "blunted." And so we get this "merry-go-round" of situations and relationships.  I would love to have  a character evolve with a dark side that was "Dexterish" in nature.  But that just won't happen.  Or, if it did, the character would have to be made "cartoonish" in order to be acceptable. Stories with that kind of edge and background are not the domain of daytime. And this is precisely what they need to be, or we are left with what we currently have.  Daytime needs to reflect more of what is happening in the world. I mean, apart from the luridness and drama of interpersonal relationships, which daytime does well and pretty much pioneered.  Everyone learned from daytime and then went on from there.  We need to be accorded "some" of that license. And this doesn't require a bigger budget.  In the end, it all comes back to story,  not bigger budgets, gimmicks, or stunts.

Melissa Scardaville: If we trace the organizational linage of television to its radio days, we see that the medium is deeply rooted in theatre and literature. In the 1990s, television became a more visual medium as it adopted film techniques for the smaller screen. That's not the say that soaps could not be visually stunning prior to 1990, but large-scale, technically complicated displays were usually reserved to advance major story. Over time, explosions, car wrecks, natural disasters, and location shoots became expected. Money was challenged to the visual elements of soaps.

The declining budget also meant a severe restriction in dayplayers, under fives, and non-contract players. Soaps only have one character: its community. When that community no longer has inhabitants, you lose the very fabric that ties it all together.

Third, in soap operas, characters are defined by their relationships. Not just romantic relationships, but who this person is as a parent, a co-worker, a best friend, a neighbor, etc. Declining budgets meant core characters could not be used as often, which weakened their ties to others and which diluted the character's identity. Budget cuts also meant that it was more advantageous to use the same small set of characters who only have ties to each other and not the larger community. This approach conditions the audience to watch for specific characters and/or couples and to not be invested in the soap as a larger town. Thus, soaps developed a fractured audience where Pine Valley, Oakdale, or Springfield were defined by viewers in irreconcilable ways. Therefore, communities went from having multiple definitions and understandings to having rigid and fixed identities.

So, in short, the decline in budgets affected the:

a) Channeling of money to visual and away from storytelling

b) Loss of community ties

c) Characters with few ties

What are the chief differences between today's soap operas and the soap operas of yesteryear in the U.S.?

Patrick Mulcahey: Formerly, soaps operas were to American small-town life what shows like Cheyenne and Gunsmoke were to the American West.  Our Springfields and Pine Valleys celebrated and mythologized the close-knit communities and families our viewers came from or wished they had.  For mothers home alone with children or single working women in the urban centers, the big canvas we worked on supplied an ersatz sense of community and of extended family, too, that was lost or imperiled in their real lives.  That Feels like home appeal is crudely explicit in the earliest radio serials.  Knowing your neighbors.  Fearing the town gossips.  Parents who never let go, of each other or you.  Seeing your siblings every day.

The strategies of serial storytelling itself have hardly changed since Homer.  But the insistence, by program and advertising executives from other genres and other media, on sex and fantasy romance as the soap's raisons d'être represented a fatal misreading of what soaps were about that hastened us to our doom.  It was difficult enough to design big stories in a time when social attitudes toward sexuality and marriage were splintering.  But the network-prescribed emphasis on personal feelings, personal choices, loves-me-loves-me-not dilemmas existing in a vacuum because they're now nobody else's business; the unremitting emphasis on even individual bodies, gleaming and twisting in protracted candle-and-bedsheet scenes. All this spelled the end of what soap operas did best and made of us a cheaper, cheesier version of entertainments better done elsewhere.

William Reynolds: The soaps of yesterday, which were only thirty minutes in length, told more in-depth stories than today's hour-long shows.  Today's soap producers feel compelled to outdo themselves and their comeptition with large-scale special effects and exotic remote location shoots.  Soaps feel compelled to give us tornadoes,  floods, and explosions to draw the audience in.  However, sets do not have to be elaborate, nor do special effects have to be over-the-top. Soaps have lost their intimacy.  A longtime soap viewer like myself does not feel as if they are looking in our neighbor's window and seeing two people converse over a cup of coffee and listening in on their conversation. Today, all intimacy is gone because the viewer knows that this is "big business," and everything being done is on a large scale.

Finally, and this is strictly from my personal viewpoint, soaps have crossed the line and, in some instances, border on being pornographic.  I would normally tune into CBS in anticipation of seeing As the World Turns and would catch some of The Bold and the Beautiful, and what I would see on my screen would be something that I would expect to see in an adult movie. I also heard about a scene in which one of the genre's grande dames, Robin Strasser, gave (the allusion) of giving oral sex to a male counterpart on One Life to Live.  I have the greatest respect and admiration for Robin Strasser and her career that has spanned four decades, but my skin crawled when I heard about this.  My heart ached for her when I heard this. And, on Guiding Light there was a male character, I think it was Coop, who had a conversation with his significant body part. Call me old-fashioned, but I remember, when I was only 4 or 5 years old, hearing Lisa on As the World Turnssaying for nine long months simply that she was 'carrying Bob's child.'  The soaps have come a long way since then, and, in my opinion, not for the better.

Melissa Scardaville: The differences between today's soap operas and the soap operas of yesteryear stem from two discrete influences. First, changing business strategies in the television industry have affected both daytime and primetime. Overall, there is faster storytelling, quicker delivery of dialogue, more emphasis on youth and beauty, and less flexibility given to grow an audience. These changes negatively impacted soaps because the genre, contrary to popular opinion, is really about nuance, paradox, and multiplicity: hard concepts to convey in a very fast-paced environment. When one attempts to translate subtly and complicity into a fast-paced, visually oriented environment obsessed with immediate gratification, you lose the emotional authenticity key to soap operas.

Applicable directly to soaps is the increasing role the network plays in creative decisions and the declining resources soaps have to manage that feedback. Let's be clear. Networks have always played some role, and soaps have always made some bad decisions. It's not that there are more bad decisions now, but more people with more power over long-term story have the opportunity to make more decisions. Resources that soaps have long used to facilitate these decisions -- multiple rehearsals, extensive writing staffs trained as writers, spontaneity born out of a show running short -- have been eliminated. Soaps have turned into inflexible organizations where one wrong turn leads to a permanent break rather than a temporary re-routing. Together, in today's current soap climate, this inflexibility and the overall change in business strategies affect what stories are told, who gets to tell them, and how.

DIY Media 2010: Fan Vids (Part Four)

An interview with Counteragent.

Counteragent is a vidder who is not only a fan of media sources, but of fandom and its discourses; she describes herself as a "fan of meta and fandom in general." Consequently, Counteragent's vids and artworks tend to be not only about television shows and movies, but about fandom's responses to them. Her vids "Still Alive" and "Destiny Calling" are featured in the 2010 DIY show.

FC: What was your first vid and why did you make it/?

Counteragent: "Copacabana." Because there weren't enough Alias vids, and because I knew Yahtzee would like it.

FC: What do you remember about the experience of making the two vids of yours that are included in the show?

Counteragent: "Still Alive": the agony! The structure was very difficult to craft. I wanted to criticize both the fandom and the show but ultimately wanted to make a vid about empowerment and squee. Finding that balance was really hard for me with the way the song worked. I really owe my betas on this one, especially Giandujakiss.

"Destiny Calling": the desperate feeling of falling in love. I'd just met vidding and I was giddy with the flush of infatuation with the craft, the vids, and the vidders. I was shouting my love from the mountaintops.

FC: Have you seen any of the other vids in DIY program?

Counteragent: Yes, all. I'm a big fan. "I'm On A Boat": Fucking fearless song choice. "Handlebars" is a perfect vid to showcase the power of a vid as critical commentary on the source, especially to nonvidders. Simple but really, really effective. "Women's Work" is an institution. "Origin Stories" was gutsy storytelling both for the source and for the larger cultural commentary. Also a really great use of a tough song. "In Exchange for Your Tomorrows": great abstraction. Is "Piece of me" more RPFiction or cultural commentary? Anyway, it's all good. "How Much is that Geisha in the Window" is scaaaaathing. And I was too dumb to get "Art Bitch" the first time I saw it. Great use of outside graphics.

FC: What's the best/worst thing about vidding?

Counteragent: Worst: the amount of time it takes. That it's perceived as worthless by both people close to me and many cultural commentators. Best: the feeling of squee and empowerment. The community.

An interview with kiki_miserychic.

kiki_miserychic is a prolific vidder known for being experimental and for her use of unusual sources (e.g. movie vids, crossovers, etc.) She was the subject of Bradcpu's first Vidder Profile in August, 2009. Her Star Trek reboot vid "I'm On A Boat" was featured in the 2010 DIY show. The below is an audio interview; click to play!

DIY Media 2010: Fan Vids (Part One)

This is the third in an ongoing series of curated selections of DIY Video prepared in relation to the screening of DIY Video 2010 at the Hammer Museum in Los Angeles and organized by Mimi Ito, Steve Anderson, and the good folks at the Institute for Multimedia Literacy. The following curator's statement was written by Francesca Coppa, a long time fan and media professor researching the feminist tradition of fan vids. Vidding is one of the oldest forms of DIY remix. Invented and still largely practiced by women, vidding is an art form in which mass media texts, primarily television and movies, are remixed into fan music video. In the mid-1970s, women created vids with slides; in the 1980s, they used VHS footage, editing with home equipment and tape-to-tape machines. Today, vids are made with digital footage using computers and sophisticated digital tools, and vidders - who have always been interested in aesthetics as well as argument - have more and more opportunities to bend the both style and content of pop culture to their will and taste.

Many people still don't "get" fan vids, seeing them either as incomprehensible mashups or mere celebratory slideshows. In fact, vidding, like most forms of remix, is about critical selection and the editing eye: deciding what to put in and what to leave out. Vids can make very sophisticated arguments about the source text's plot and characters, and even its ideology. While some vids are edited to broadly emphasize certain themes, images, or characters, and are thus easily understandable to the uninvested spectator, other vids are made specifically for fellow fans who are assumed to be familiar not only with the source text but also with the conventions and established aesthetics of vidding.

At the most basic level, turning film and television into music video represents a fundamental change of genre. While most mass media stories have a forward-moving, plot-driven structure, music video is more like poetry: expressive rather than descriptive, concerned with feelings and rhythm rather than the distanced narration of events. Like poetry, music video is also a highly concentrated form, distilling hours, days, or even weeks of footage into three or so minutes! Consequently, looking away from the screen during a vid is considered to be as offensive as arbitrarily deciding to skip words in a poem, since every moment, every conjunction of image and music, carries meaning.

While not all vidders are part of the organized communities, there is a longstanding tradition of vidding within shared groups, partly because in the pre-digital age, vidding was complicated and expensive, and so the mostly all-female vidding collectives shared equipment and skills. (See Henry's 1991 chapter on fanvidding in Textual Poachers.) While today most vids are released straight to the web, fans making vids in the 1980s and 1990s had to take their vids to conventions if they wanted anyone to see them, so even today many vidders debut their vids at conventions like MediaWest, Escapade, Bascon, and Vividcon, which is entirely devoted to vidding.

Moreover, the fans who attend these conventions have developed their own critical vocabulary for talking about vidding, and an institutionalized "vid review" based on art show reviews. Escapade features a 2 hour vid review; Vividcon not only has that, but also an additional "in-depth vid review" focused on only one or two vids. Even more recently, vidder bradcpu has been making a series of vidder profiles: short documentary films historicizing and analyzing the work of particular vidders. Like any advanced art form, vidding has developed its own conferences, critical literature, and theoretical apparatus.

Vidding Programme.

* vids marked with an asterisk appeared in the main programme.

The following represent a selection of notable vids made from 2007 - 2010.

* I'm On A Boat, by kiki miserychik (Star Trek, 2:36)

This vid expresses the widespread fannish joy over the 2009 Star Trek movie; it also captures the reboot's younger, more frat-boyish tone compared to the original series. It's worth noting that this vid, along with a wave of others, was made from a camcorder copy in May 2009. (See also: Too Many Dicks on the Dance Floor by Sloane in the political remix section.)

Handlebars, by Flummery (Doctor Who, 3:27)

Probably the most successful vid of 2008, this meticulously-crafted character study of the Tenth Doctor spread beyond its community and intended audience almost immediately, eventually reaching--and being praised by--the show's creative team. As one fan noted, "Flummery completely called Ten's character development, and well over a year ago at that. The Doc has, indeed, gone completely handlebars on us."

Francesca Coppa is Director of Film Studies and Associate Professor of English at Muhlenberg College. She is also a founding member of the Organization For Transformative Works (OTW), a nonprofit organization established by fans to provide access to and preserve the history of fanworks and culture. Coppa and OTW recently worked with the Electronic Frontier Foundation to get a DMCA exemption for noncommercial remixers like vidders. Coppa also writes about vidding both as a feminist art form and as fair use.

From a Cyberspace of Their Own to Television 2.0: An Interview with Rhianon Bury (Part Two)

You closed A Cyberspace of Their Own with a call for more research which dealt with issues of race and class as they relate to fan practices. While some such work has been done, this still remains largely unexplored territory. Why do you think it has been so hard to deal with race in fandom as compared to issues of gender and sexuality?

I think it's because fandom is predominately white as are the scholars that study it. This is not to say that people of colour are not fans! But I suspect that they are a minority in many of the participatory cultures that are being studied. Moreover, many do not mark themselves out in terms of their racial identity and therefore are assumed to be white by the other participants.

In contrast, there is a solid body of literature dealing with race and ethnicity in media and film as well as in cyberspace and digital culture. In general, critical discussions of race are started by scholars of colour who have investments in a politics of social transformation much the way that critical discussions of gender were started by feminists (most of whom are women). I chose to work with female X-Files fans, in part, to underscore both their experiences of marginalization in public cyberspace and their strategies of resistance. The subtitle of my book is an intentional reference to Virginia Woolf's famous essay, "A Room of One's Own."

Your book discussed the function of humor in the female-centered fandoms around The X-Files and Due South. There is still relatively little writing on fan humor as compared to the more romantic, erotic, and melodramatic aspects of fan production. Why? What has Fan Studies missed by not focusing more on fan humor?

I haven't a clue why so little is written about humor. Having a background in sociolinguistics, I have a particular interest in language practices and in how things get said, not just in what gets said. Humor plays such an important role in the community making process, cutting across fan interactions and practices, including romantic and erotic talk. As I argued in Cyberspaces, humor is bound up with class, gender and by extension race and ethnicity and nationality. I looked specifically at the repartee, the plays on words and witty exchanges by white, middle-class educated "elite" fans. I'd be very interested to learn about the role of humor in other contexts.

Your discussion of Due South explored the ways that fans did or did not connect with its "Canadian" origins. We are seeing ever more international content develop American fan followings, increasingly based on its accessibility on the internet. Does this process of acquiring the content change how fans think about its national origins?

When I look back, I'm struck by how ahead of their time the American Due South fans were. Many of the MRKS members I worked with in 2000 had never seen the series when its first two seasons were originally broadcast on CBS (Due South was a Canadian-US coproduction at that time.) They either picked it up in syndication or heard about it from fans in other fandoms. There were no opportunities to even rent or buy commercial DVDs.

Due South with its American fan base was part of what Chris Barker calls reverse flow. In his 1999 book, Television, Globalization and Cultural Identities, he challenged the notion that the one-way flow of American programming to the rest of the world would lead to the homogenization of culture and the erasure of local and national identities. The more likely outcomes, he argued, were fragmentation and hybridization. You're certainly correct to suggest that online accessibility is providing more opportunities for Americans to become fans of series from other countries.

Whether this changes their sense of national identity (and there are differing notions of what constitutes being American) remains to be seen. I think that will depend on the type of content being viewed, the viewer's other identifications (e.g., race, ethnicity, gender) and the context of viewing. My sense is that the majority of non-US programming with large American fan followings is British--Dr Who and now Sherlock come to mind. The Anglo-American flow is hardly new although the ability to download episodes almost immediately after they are broadcast in the UK instead of waiting months for the series to be broadcast in North America does offer the opportunity for American fans to hang out in fan spaces dominated by British fans. Considering that most Americans and Canadians outside of Quebec are monolingual, their opportunities to consume a range of international media content and participate in discussions are rather limited.

In your more recent work on Six Feet Under, you have questioned some of the founding assumptions of fan studies. In particular, you have challenged a tendency to equate fan resistance with progressive politics. What do you find in your work on HBO discussion boards which led you towards a different understanding of fan politics?

I was a huge fan of Six Feet Under but only occasionally perused the HBO boards until I watched the fourth season episode, "That's my Dog." As some folks may recall, this episode focused almost exclusively on the psychological and physical violence inflicted on David Fisher by a young man whom David had stopped to help after his car broke down. I had strong but very mixed emotions: on one hand, I was horrified by what had happened to a character I was emotionally attached to; on the other, I felt manipulated by the writers.

So off I went to the HBO boards, where I discovered a number of posts containing vitriolic homophobic comments, blaming David for his victimization (a fantasy scene indicated his initial sexual attraction to the young man). I was shocked that such comments were made by fans of a show with a central gay character.

My later analysis of the posts for the episodes of Season 4 revealed a remarkable pattern of interaction around every storyline in which David expressed explicit gay desire (e.g., giving a blowjob to a plumber in the funeral home; having sex with Sarge, a man he and Keith had picked up and played with after a paintball tournament). First the man-on-man sex scenes were flagged as "excessive," with negative references made to Queer as Folk. These were followed by complaints that David's expression of desire was out of character or morally questionable, and finally by complaints that there was too much "gayness" on television in general.

Of course not all fans responded this way but even the well-meaning comments made in defense of David's actions served to erase his identity as a gay man. I described these fans as textual gamekeepers. Unlike the slash fiction writers who poach by queering the characters that have been written by the producers as straight, these fans "straightened out" the gay storylines. I bet there's a whole lot more textual gamekeeping going on in fandom that has yet to be uncovered.

While your earlier research seemed to focus on relations within the fan community and on interpretive and evaluative responses of fans to the series texts, this new research seems to focus much more on the technologies we deploy in accessing content. Will these strands ultimately come together? What relation exists between whether fans consume content on Hulu and the kinds of social and meaning-making practices that evolve around that content?

It's true that in my previous work I did not pay attention to modes of viewing or the accessing of content. Until recently, fan scholars just assumed that fans as committed viewers watched the original broadcast or a home recording shortly thereafter if they had to miss it. Even the technologies that enabled the creation of fan cyberspaces I studied were in the background. These new modes of consumption, production and interaction are unlikely to change the ways in which fans make meaning out of texts or the community-making process.

However, they certainly have the potential to change what it means to be a fan, how one becomes a fan, what one does as a fan and the kinds of relationships one has with other fans. These are the types of questions that I hope to begin to answer with the survey and interview data.

Let me close by saying that Web 2.0 technologies are changing the way I disseminate research on fandom. The norm in academia is to analyze our data behind closed doors and not report on it until we have a finished "product" in the form of a conference paper, a journal article, a book chapter, etc. With the use of blogging and microblogging technologies, I plan to informally report on findings as I work my way through the data in the coming months. I hope this will provide opportunities for dialogue with fans and fan scholars, and in turn provide feedback to inform my analysis.

Rhiannon Bury is an Assistant Professor of Women's and Gender Studies at Athabasca University, Canada's Open University. Her research interests include communication technologies, identity and community, and media fan culture. Her book, Cyberspaces of Their Own, was published by Peter Lang in 2005. She is currently collecting data for her Television 2.0 project. To take the survey, visit here. Check out her blog.

From a Cyberspace of Their Own to Television 2.0: An Interview with Rhianon Bury (Part One)

Several months ago, I was contacted by Rhianon Bury, an early contributor to the scholarly research on female online fan communities through her book, A Cyberspace of Their Own, asking me to help her publicize a survey she was conducting on how fans engaged with new delivery platforms for television content. Bury agreed to do an interview for my blog which deals with this new initiative and what it means in terms of her own methodological approaches (an expansion from primarily ethnographic to a more hybrid approach), as well as shifts in the field of fan studies and new media since 2005 when her book first appeared. Like many of us, Bury is finding it hard to separate out the study of media audiences, creative industries, and new media practices, at a time when some aspects of fan culture have become more central to the operations of convergence culture, while, as many recent scholars note, others remain marginalized and in some cases, continue to be fully hidden from outside attention.

You have recently launched an online survey designed to better understand the shift in the media consumption patterns of fans in response to the changing affordances of the new media environment. What kinds of shifts are you hoping to explore?

I am interested in learning more about shifts in both modes of viewing and fan practices afforded by time shifting, streaming, downloading and Web 2.0 technologies. Industry data has provided a starting point for my "Television 2.0" project. According to Nielsen, 38 percent of US households now have DVR/PVRs, up from 33 percent in 2009 and 24.4 percent in 2008 (TVbytheNumbers). In addition to its traditional Live data stream, Nielsen produces two additional streams: Live+SD (same day) and Live+7 (seven days). Although the latter are not significant in setting advertising rates, their effects are starting to be felt in network decision making. Writing in the New York Times, Bill Carter suggests that NBC's The Event was spared early cancellation on the strength of its Live+7 numbers. NBC subsequently ordered a full season, although it remains to be seen whether all will be broadcast given that the live/live+sd numbers continue to fall (Toni Fitzgerald).

A number of recent surveys by marketing research companies attempt to quantify the popularity of viewing of time shifted and online content. Say Media, for example, found that 56 million Americans are "off the grid viewers," 13 percent of whom can be classified as "opt outs" who have no longer watch live TV at all (GigaOM). This matches Strategy Analytics findings that 13 percent of Americans are planning to cancel their cable subscription in the next year. The large majority of "cord cutters" are under 40 and are college educated.

This type of industry data, however, cannot capture the complexity of viewer and fan engagement with multiple screens and platforms. I want to know how much television programming people are watching in front of the television screen, the computer screen and/or on a mobile device. I also want to learn more about what kinds of programming people watch (and rewatch) on which platform(s) and under what circumstances. Television programming is not a homogenous category and viewing is not a homogenous activity.

In terms of media fandom, anecdotally we know social media looms large. Web analytics software can quantify views, hits and clicks of primary and ancillary content on network sites, Hulu, and YouTube. The resulting data, however, tells us very little about the heterogeneity of fandom in terms of the range of practices that fans engage in (or not) and their varying levels of investments and involvement in participatory cultures.

Until now, you have been seen primarily as a qualitative researcher. What has motivated you to adopt a more quantitative approach to this project?

First of all, I am trying to fill what I see as a large gap in the study of fan and participatory cultures. It is of great concern to me that eighteen years after the publication of your very important work, Textual Poachers, no large-scale quantitative academic studies have been conducted. Without valid and reliable data, we cannot make generalizable claims about fan practices. We know fans watch television programming on a variety of platforms, go to cons, participate in online discussion forums, are members of online fan communities, read and write fiction, make vids, live tweet episodes, etc., but we have no idea how widespread these practices actually are among the fan population to use research terminology. Getting a snapshot of this population is not only interesting but critical to establishing a legitimate field of study, at least in the social sciences.

Moreover, unlike my previous research, my starting point is not a particular fandom but rather the individual viewer/fan. There is a tendency among fan scholars to study the fandoms of which they are a part. Methodologically, there's nothing wrong with this choice as long as one is sufficiently reflexive. Such an approach also foregrounds research questions on community and community making. I'm sure we all know people who really enjoy particular television shows but who don't actually do much more than watch the show, talk about it face-to-face, add it to their list of "likes" on Facebook and/or go to the broadcasting network website on occasion.

The Television 2.0 project is actually a mixed methods study. I will be doing not only a quantitative analysis of the data collected in the survey but a qualitative one as well. The second phase will consist of follow up interviews with interested survey respondents, starting (I hope) in early 2011. I still consider myself primarily a qualitative researcher because my interest in measurement is not an end in itself.

You published Cyberspaces of Their Own: Female Fandoms Online in 2005 and it reflects research done much earlier than that. What do you see as the biggest changes in online fandom over that time?

It's hard to believe that almost fifteen years have passed since I started working with members of the David Duchovny Estrogen Brigades (DDEBs). In the preface to Cyberspaces, I recounted first discovering their websites using a lynx browser on Mozilla using a monochrome monitor. I can't even visualize that interface today!

Beyond the obvious technological changes, one of the biggest shifts has been in the gender composition of fan-based cyberspaces. Research on internet access and use shows that gender parity was reached around 2000 in North America. Would the DDEBs be set up as private female-only listservs today? I doubt it, not because listserv technology is obsolete (at least for this purpose), but because the Usenet group (alt.tv.x-files) where the founding members originally met likely would have had far more participation from women, thereby "diluting" the sexist attitudes of more vocal male members of that forum. In other words, the practices engaged in by the majority of members would have created different community standards or norms.

More significantly, online X-Files fandom would not have been concentrated in one space. A range of alternatives would have been available: discussion forums on Fox and Television Without Pity; LiveJournal and Dreamwidth, particularly for fan fiction writers and vidders; Second Life and Facebook. Fans who had felt personal affinities with others on the various forums they visited would have become personal Facebook friends. Earlier this year, I reconnected with some of my research participants from the DDEBs on Facebook, which has been fun. And just this week, I read the status update from one of the members of the original DDEB indicating that she has created a private Facebook group for the community.

A second major shift that I would like to mention is related to the production of television's secondary texts or paratexts. There was been a lot of "industry creep" into the areas that were once exclusively the domain of fans. Most networks host discussion boards and produce a range of ancillary content for their series websites, including quizzes, polls, games, as well as facebook pages and twitter feeds. The reasons for this move are obvious: fans are also consumers and media content producers want to foster fan loyalties to their brand. Combine easily accessible sites with the power of Google and YouTube, the latter which allows for far wider distribution of fan vids than in the past, and the result is a multiplicity of entry points into fandom.

Rhiannon Bury is an Assistant Professor of Women's and Gender Studies at Athabasca University, Canada's Open University. Her research interests include communication technologies, identity and community, and media fan culture. Her book, Cyberspaces of Their Own, was published by Peter Lang in 2005. She is currently collecting data for her Television 2.0 project. To take the survey, visit here. Check out her blog.