April 8, 2013

As the World Stops Turning: A Conversation with Lynn Liccardo about Soap Operas (Part Three)

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Much of your writing has focused on parallels between daytime serialized drama and the rise of “quality” shows, primetime dramas which marry serialized storytelling with higher budgets, deeper production values, and much shorter, season-based dramas which pack intense meaning into typically between 10 and 20 episodes in a season, as opposed to 260 episodes per year. What do you feel is the nature of the connection between today’s critically acclaimed dramas on FX, AMC, HBO, Showtime, and elsewhere and the daytime serial drama?

 

The success of early primetime serials like Dallas (1978) and Dynasty (1981) redefined the public perception of soap opera. Larger-than-life, over-the-top characters like J.R. Ewing and Alexis Carrington, who more resembled stock characters from the commedia dell’arte, than ATWT’s Hughes family, were enormously entertaining to watch, but not because viewers found “meaning and resonance through a deeper connection.”  And while Larry Hagman’s (J.R) called Dallas as a cartoon rather than a soap opera, to the media and public these guilty pleasures were soaps simply by virtue of their seriality. The popularity of these primetime soaps coincided with Gloria Monty’s transformation of General Hospital,, and had at least as profound an impact on daytime soaps. The spirit of Dallas and Dynasty continues in current primetime soaps Revenge and Scandal, and for the teenage demo, Gossip Girl and Pretty Little Liars.

The Best of J.R. Ewing from Dallas

The true heirs of ATWT comprise a long list of often critically-acclaimed, always ratings challenged, and ultimately short-lived serial dramas.  While thirtysomething may not have looked anything like ATWT, the the day-to-day lives of two baby boomer families, the Stedmans and Westons, mirrored those of the Hughes and Lowells 30 years earlier. Thirtysomething ran from 1987-91 and never rose above 40th in the ratings. Its very ordinariness (tensions between career and family, visiting parents, finding a babysitter) made it, and similar shows that followed (My So-Called Life, Joan of Arcadia, Jack and Bobby, Friday Night Lights, Men of a Certain Age, to name but a few), a challenge to promote effectively.

How networks schedule these quiet, slow-paced shows creates another obstacle. Broadcast network programmers, under pressure to win time slots, often shuffle their lineup, making it difficult for viewers to find these shows, which, unlike episodic television, need to be watched in order. Sometimes networks cancel them after a handful of episodes, creating a self-fulling prophecy when fans hear about a promising new serial drama, but fearing yet another heartbreak (not being hyperbolic here:), decide not to watch.

Since cable networks rarely pull a serial drama before the first order of episodes has aired, and are able to place the show in a fixed time slot followed by multiple repeats (sometimes even daylong marathons), viewers have ample opportunity to connect with these quiet, slow-paced shows. But there are still issues beyond the obvious disadvantages shorter seasons create for serial dramas: less time to fully develop characters and their relationships means less time to fully engage viewers. When networks pick up serials dramas, the creators face uncertainty about the number of episodes that can undermine the pace of the storytelling. After a 13-episode first season, Parenthood was picked up for 22 episodes, then renewed for a 18-episode third season and 15 for the fourth. Since the season often ends before the network has announced that the show has been renewed (or not), the season finale could well be the series finale.

Sometimes, scheduling uncertainty can cause a show’s demise. When the first season of TNT’s Men of a Certain Age ended in February 2010, the show was averaging 2.6 million viewers per episode, enough for the network to order an additional 12 episodes. After the episodes were completed, TNT decided to air them in two batches.  The first set of six episodes ended in January 2011, and the show was holding its own, averaging 2.4 million viewers. But TNT held the second set until June, when average viewership dropped to 1.5 million and the show was cancelled, a fate that might well have been avoided had all 12 episodes aired as the writers intended when they laid out the second season.

The real challenge is how to describe these quiet, slow-paced shows, which, by their very nature, defy brevity, and struggle even on premium cable, where In Treatment lasted three seasons on HBO and Enlightened is currently fighting to be heard over the noisier Girls and Showtime’s Homeland. When Ray Romano pitched Men of a Certain Age to FX, he was told it “wasn’t loud enough.” The show wound up on TNT, where it never really fit in with the network’ s other original programming, procedurals like The Closer, and the light-hearted Franklin and Bash. When Men… was cancelled, critic Alan Sepinwall admitted , “I don’t always do the best job of articulating the greatness of this series, but it’s there in those moments I described above, and so many more. It is a series about small details, and those details add up into big things: big laughs and big emotion; big pain and big joy.”

Edie Falco (Carmela Soprano) has said that she always saw The Sopranos as a family drama. She’s right; but take away the mob and what are the odds that The Sopranos would have been picked up, much less become a cultural phenomenon? Peter Horton (thirtysomethings’s Gary) perfectly articulated the situation, describing how networks, cable and otherwise, are driven to create shows where something stands out: “‘I’m a mother who sells pot,’ (Weeds); ‘I’m father, but I’m a meth dealer,’ (Breaking Bad); ‘I’m a gangster, but I have therapy,’ (The Sopranos). There’s always a but, whereas thirtysomething is about people,” which is exactly how Irna Phillips described As the World Turns.

“Quiet” shows with no “buts” are the 21st-century manifestation of  the “your mother’s soap opera” dilemma that ultimately doomed ATWT. The challenge facing today’s vertical storytellers and programmers is to develop a brand evoking the appeal of “quiet” and the missing “but,” that will stand out in an ever more crowded media landscape without compromising the integrity of the vertical storytelling axis. Developing that brand demands a more precise description and definition of vertical storytelling. That means first breaking down the characteristics of these shows at the elemental, even molecular level, a task hampered by the ambiguity of language that so flummoxed Alan Sepinwall. Virginia Heffernan’s insightfull 2008 observation that Friday Night Lights “ferociously guards its borders, refines its aesthetic, defines a particular reality and insists on authenticity,” which limits “platforms for supplemental advertising” also applies to these shows, and adds to the challenge, and urgency, of developing a brand for them.

 

What are the most interesting experiments with soap opera storytelling that you feel are capturing the unique nature and potential of the “U.S. soap opera format” of storytelling?

 

And therein lies the fundamental (and vexing) question: what exactly is the unique nature of the “U. S. soap opera format?”  There’s a vast difference between the public perception of soap opera as a melodramatic guilty pleasure populated with campy, over-the-top, plot-driven characters motivated by agendas rather than emotions, and mine. I would argue that soaps’ unique nature lies in a narrative structure that emphasizes storytelling’s vertical axis, revealing characters’ interiority, their emotional and psychological back stories, and providing time for viewers to fully absorb that information. All of which creates the opportunity for viewers find meaning and resonance through a deeper connection to characters.

A conversation to be continued. But first, the economic realities and the toll they’ve taken on soap opera’s unique nature.

From the time soaps moved from radio to television, the genre expanded: first adding the visual element, then growing from 15 minutes to a half hour, and in the late 1970s, to an hour . At the time, soaps were still a profit center for networks, and their budgets, while paltry compared to primetime shows, were sufficient to hire large casts with which writers wove rich, densely interconnected stories. After O.J., ratings took a hit from which they never recovered. Networks reduced the licensing fees they paid to the production companies, who cut the shows’ budgets. There are a number of ways for producers to reduce the cost of on-screen talent (shifting highly-paid veterans to recurring status and reducing the guarantees for contract players), so smaller budgets didn’t necessarily translate into fewer characters. What did happen was that there with fewer actors populating each episode, characters interacted less frequently, which limited opportunities for viewers to experience the full pleasure of the vertical axis. So, what had been a rich storytelling tapestry frayed and eventually shredded into the fragmented storytelling discussed above.

In July 2011, Prospect Park announced that they had acquired the online rights to two cancelled ABC soaps, All My Children and One Life to Live, and planned to launch the shows in early 2012. Grateful fans cheered and the mainstream media took note. But, PP’s announcement was premature: they had not yet negotiated contracts with the unions, and their business plan, which retained the shows’ hour format, failed to attract sufficient financing. When PP said they were suspending their efforts a few months later, most observers believed the deal was dead.

Fast-forward to last December: PP announced that they had negotiated collective bargain agreements with the guilds and secured sufficient financing to begin production in February. PP had lost a credibility with many fans when they suspended their initial effort, and not surprisingly, the reboot’s reboot was met with skepticism (and barely a mention in the mainstream media). Initially, PP took a lot of heat on the boards, but as their plans solidified, veteran actors signed on and distribution deals were struck with Hulu and iTunes, fans began to believe (the mainstream media silence continues). Production began on February 25th.

What PP’s done over the the past 18 months is what the networks and Procter & Gamble Productions ought to have been doing before soaps’ economic model, so successful for so long, was no longer viable. It took PP to recognize that for soaps to survive into the 21st-century, the Web would have to be more than just an additional platform for showing and promoting shows, then come back from an initial failure to make it happen. Perhaps the most important aspect of this resurrection is that the online reboot streamlines the format: 30, rather than 60 minutes; four episodes a week, rather than five. No doubt scaling back helped to convince investors, but will PP recognize the opportunity it has to exploit the shorter format and recapture the unique nature of soaps that has been lost over the years? I’m encouraged by the relatively small, multi-generational (of the 14 contract players, eight are over 40; of the eight, two are over 50, four past 60) cast that’s been assembled for One Life to Live. All of the characters are deeply-connected, with long histories between and among them, so the elements are in place for PP to turn economic necessity into the mother of reinvention. The rebooted AMC and OLTL are slated to premiere some time in April.

When Irna Phillips blazed the trail for serial drama in the 1950s, the television landscape was minuscule, three networks, and relatively expensive to enter — the $10,000 cost of the ATWT pilot was twice the median household income at the time. Today, as the price of technology continues to drop, anyone can make and upload video to a media landscape incalculably larger than 60 years ago.  Since the mid-1990s, the Web has been flooded with mostly free content of varying quality, including an ever-increasing number of online serials designed to appeal to soap fans. Like their primetime counterparts, these Web-series are most often considered soap operas only by virtue of their seriality.  Despite barebones budgets and minimal monetization, many of these series, juggle large casts of characters squeezed into short (7-12 minute) episodes, limiting possibilities for deep viewers engagement. Only a handful have fully engaged my inner soap fan. My favorite, the critically acclaimed Anyone But Me, premiered in 2008 and ran for 26 episodes over three years before the series finale in January 2012.

Last May, while Prospect Park was off the grid getting its ducks in a row, there was a small news item on the We Love Soaps site announcing a new YouTube channel, WIGS: Where It Gets Interesting. The channel promised “high-end, original, scripted series, short films, and documentaries, all starring female leads.” WIGS co-creator, Rodrigo Garcia, had long plumbed the vertical storytelling axis in films like Things You Tell Just By Looking At Her, Ten Tiny Love Stories and Nine Lives, along with  HBO’s In Treatment. He brought the same sensibility to the work he created for WIGS.

Blue

Serena

 Celia

 

WIGS co-creator, filmmaker Jon Avnet, shares his partner’s storytelling sensibility, but even more important is how the two men went about creating the channel. With first-round seed money from Google, WIGS  became an official YouTube channel, making the project attractive to media partner, News Corp, and advertisers, AMEX and Unilever. As the pieces fell into place, including collective bargaining agreements with the entertainment unions, Avnet and Garcia invited more than a dozen writers and directors to create projects built around a female lead. Established actors, aware that their industry is in flux, were eager to participate even if it meant working for scale.

Before WIGS went live on May 14, Avnet and Garcia had produced enough content to run three episodes a week for almost seven months. Enough time to build an audience: more than 25 million views and 110,000 subscribers. The first season of WIGS included a few documentaries and short films, but the channel’s foundation was13 scripted serial dramas made up of 2-15 episodes running 7-10 minutes with small casts — sometimes as few as two characters.

Last month, FOX Broadcasting signed a multi-year deal with WIGS “to expand the breadth of offerings through the WIGS channel, and test and nurture dramatic concepts and talent in the digital realm..with an eye toward building content that can be programmed on FOX and/or other channels.” On March 15th, WIGS returns with a second season of Blue, followed later in the spring by the next installments of Lauren, and a new series Paloma.

Avnet and Garcia created WIGS specifically with women as the target audience. So, what to make of one commenter’s question, “what does it say that I, a 35-year old man, find myself addicted to WIGS?” What to make of the substantial number of women who were (and are) deeply engaged fans of Friday Night Lights and Men of a Certain Age, both shows ostensibly for and about men? The appeal of vertical storytelling clearly transcends gender; what about other demographic markers? What are the characteristics of viewers drawn to the vertical storytelling axis?

These questions, and others yet to be articulated, need to be explored before vertical storytellers can identify and maximize their potential audience. The data generated by the 110,000+ WIGS subscribers contain essential information for brand development, which, properly analyzed, can also inform the qualitative insights necessary to fully identify viewership.

 

Where has this project led you? Now that you’ve put together a personal reflection on your relationship to As the World Turns, what’s the next step in your ongoing research about the soap opera’s place in our cultural history and in our contemporary culture?

Probably the most frustrating part of writing about soap opera has been the lack of a framework within which to consider soap opera’s place in our contemporary culture. Identifying the underlying factors has been challenging because there’s no hierarchical relationship among them. Over the past several years, I’ve posted over 100 short articles on my blog. This piece represents my first effort to begin crafting those pieces into a larger context; I’ve barely scratched the surface.

I first began writing about soaps as a fan. And it’s as a fan, saddened and angered with the premature demise of show after show carrying on (consciously or not) the legacy that Irna Phillips began when she created As the World Turns, that I began exploring what it would take to carve out a place for this kind of storytelling in today’s rapidly-shifting media landscape. Personal as my efforts have been, this work can only continue with the collaboration of media scholars and professionals along with institutional support.

On related fronts, I’m currently completing the syllabus for a class, “The Influence and Evolution of the American Soap Opera, I’ll be pitching to Boston area schools, and considering the possibility of a book to follow.  Also in progress: a proposal for an Irna Phillips biography.

Lynn Liccardo is a longtime soap opera journalist and blogger. Her critical observations on soaps – their content, the industry that produces them, and the culture that both loves them and loves to ridicule them – connect soap opera’s past and present with its future and begin to form a larger framework within which to more fully examine the genre. She released an ebook of essays detailing the final years of As the World Turns, entitled as the world stopped turning… Among her other publications are “Who Really Watches the Daytime Soaps” (1996, Soap Opera Weekly); “Irna Phillips: Brief life of soap opera’s single mother 1901-1973″ (2012, Harvard Magazine). Her essay, “The Ironic and Convoluted Relationship between Daytime and Primetime Soap Opera,” was published in The Survival of Soap Opera: Transformations for a New Media Era (co-edited by Futures of Entertainment Fellows Sam Ford, Abigail De Kosnik and C. Lee Harrington).

Sam Ford is co-editor (with Abigail De Kosnik and C. Lee Harrington) of The Survival of Soap Opera: Transformations for a New Media Era (2011, University Press of Mississippi) and co-author (with Henry Jenkins and Joshua Green) of Spreadable Media: Creating Value and Meaning in a Networked Culture(2013, NYU Press). He is also Director of Digital Strategy with Peppercomm, an affiliate with both MIT Comparative Media Studies and Western Kentucky University’s Popular Culture Studies Program, and a frequent Fast Company contributor. Sam serves on WOMMA’s Membership Ethics Advisory Panel and was named 2011 Social Media Innovator of the Year by Bulldog Reporter. He is a Kentucky Press Association award-winning journalist and has written for Harvard Business Review, Wall Street Journal,BusinessWeek, The Huffington Post, Portfolio, Chief Marketer, The Public Relations Strategist, PR News,Bulldog Reporter, The Christian Science Monitor, and CommPRO.biz. Sam lives in Bowling Green, KY, with wife, Amanda, and daughters, Emma and Harper.

Filed Under: book shelf, fan culture, interviews, television
April 5, 2013

As the World Stopped Turning: A Conversation with Lynn Liccardo on Soap Operas (Part Two)

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You provide a very personal account of your own gradual disconnect from enjoying and having an emotional engagement with As the World Turns. How would you describe your relationship to the show, both as a fan and as a critic, and how did that relationship evolve over time?

It’s ironic, and no small testament to the power of its storytelling, that I became so deeply involved with ATWT: Since it aired on the East Coast at 1:30, while I was at school, I was far more familiar with, and have far more vivid memories of, Search for Tomorrow and Guiding Light, which were on when my sister and I came home for lunch in grammar school, and Another World, which I could see if I came straight home from junior high school.

 

I only got to watch ATWT on holidays, vacations and sick days, a pattern that continued after I moved to Boston in 1973, found a full time job and worked on my undergraduate degree at night. In those pre-VCR days, what I remember more than specific stories is the familiarity of the characters, who were always there when I was able to watch. That was until I took a year off (1982-3) to complete my degree.  While I had been peripherally aware of the General Hospital phenomenon, I had  no idea that GH’s success was why the ATWT on my screen was so different from what I remembered.  But, I actually enjoyed what I saw and never considered abandoning the show. At the time, I was in advertisers’ target demo, so from that perspective, the change in direction was a success.

 

But, while I was enjoying the ATWT’s new direction, my mother was not. She missed the show she had loved for 25 years and eventually stopped watching. She wasn’t the only one; the show lost more viewers than it gained and a couple of years later (1984-5) the Calhoun-Marland team righted the ship and the show rose in the ratings. But, without my mother, although she continued to watch GL.

 

After college, the combination of a flexible job and a VCR allowed me to become a serious fan. I was writing about nursing (like soaps, strongly associated with women and thereby marginalized. Also, like soaps’ “not your mother’s soap opera,” nursing had internalized the belief that to be valued they had to become something else: “professional” nurses who didn’t want to be seen as “that kind of nurse,” dealing with bodily fluids at the bedside.”)  While writing an article for Soap Opera Weekly on how nurses were portrayed on soaps I interviewed Doug Marland. A few months later, what was supposed to be a short news piece about CBS ending its head writer training program morphed into a longer article about the paths of three head writers (including Marland), which got me thinking seriously about soaps.

 

In 1995, I began pitching a piece to coincide with ATWT’s 40th anniversary in 1996 to Smithsonian Magazine; it took over a year to convince the editor. By the time I arrived on the set in mid-March when the anniversary episode was taped, there was a new production team in place (see above) and the mantra of the executive producer, head writers and publicist was “we’re not 40 years old, we’re 40 years young.”  I could see that things were falling apart, and while I could identify bits and pieces of what was wrong, I couldn’t figure out how those pieces fit together (even if I could, I’m not sure Smithsonian would have been the right place), so I was forced to abandon the piece. I wrote one more article analyzing the demographics of soap opera audience, then turned my attention to writing a screenplay (isn’t everyone:) and short plays.

 

It wasn’t until Sam Ford asked me to be on his thesis committee in 2006 that I was able to begin identifying the “bits and pieces” that had undermined the Smithsonian piece. The task now is to integrate those elements into a cohesive framework within which to consider the full impact of soaps — a task made all the more challenging since there is no obvious hierarchical relationship among the elements.

 

The book begins with a deep look at Irna Phillips and how the details of her own life so intensely shaped many aspects of As the World Turns. You also recently published a piece about Irna for Harvard Magazine. What do you believe Phillips’ place is in the history of the soap opera in particular, and in the greater landscape of U.S. television?

 

Irna Phillips was a risk taker who, rather than fear failure, learned from it. In 1948, she wrote to P&G’s William Ramsey that she had doubts about televising soaps, suggesting that it would be some time before a televised serial could succeed. (She doesn’t explain why, but at the time there were roughly 100,00 television sets in the country, most concentrated in the New York area, up from 44,000 the previous year. As the post-war economy expanded, the number of sets increased exponentially; by 1953, over half of US household had a television.) Yet, just a few months later, in January 1949, Irna approached NBC about creating what many consider the first television soap, These are My Children. Accounts vary (some say the network pulled it after five weeks; Irna says she pulled it after 13 weeks when the network shifted its time slot), but by any measure, the television’s first soap opera was a failure. Whether the show failed because it was bad (according to Television World) or because the low viewership was a function of too few households with televisions is impossible to determine.

 

The success of two early television soaps on CBS (Search for Tomorrow and  Love of Life), convinced Irna that the time was right to move Guiding Light from radio, where it began in 1937, to television. But GL’s owner, P&G believed that only serials created specifically for television would succeed.  Undaunted, Irna revised two GL “highly dramatic” radio scripts (it’s not clear if she secured P&G’s permission), then spent more than $5000 of her own money (in 1952, the median household income was $3900) to tape the episodes and the show premiered on CBS in June, while remaining on radio until 1956 (when 71% of households had at least one television).

 

When Irna first floated the idea of a half-hour soap the suits were again skeptical. One executive told her, “we don’t believe in investing in a possible failure.” But, as with GL, Irna persevered, this time collaborating with longtime colleagues, Agnes Nixon and Ted Corday, to write and finance ($10,000) a pilot for ATWT. According to Irna, the nine cast members were so impressed, “they agreed to hold themselves available for six months” until the pilot was picked up.

 

In the early 1960s, Irna became a consultant for what would become the first successful primetime soap opera, ABC’s Peyton Place (1964-1969). She then created a primetime ATWT spinoff, Our Private World, which ran for 19 weeks (38 episodes) from May 5 – September 10, 1965. CBS’s decision to air the show over the summer, rather than launching it as part of the new fall season, likely contributed to its short run, and may also have reflected a lack of confidence in Irna. Since her unfinished memoir, All My Worlds, ends in late 1963 with her creation of Another World, if Irna had any thoughts about All My Worlds and the two shows she later created, Love is a Many Splendored Thing and A World Apart, they would be in her papers at the Wisconsin Historical Society archives.

 

Much of your book focuses on the ways in which management practices and corporate structure in the last 15 years of As the World Turns‘ 54-year run damaged both the quality of the story and the relationship the show maintained with its fans. In the course of your research and writing, in what ways were soap opera fans drawing these connections between industry news and what played out on their screens on an everyday basis? And what can media scholars and those who work in or study other media industries learn from studying the ongoing relationship between longterm viewers and a media property like ATWT?

 

When fan magazines covering soaps first appeared in the late-1960s, soaps had been on television for almost 20 years. Those early publications consisted mainly of interviews with actors and features that took fans behind-the-scenes of the shows. It wasn’t until Soap Opera Weekly came on the scene in November 1989 that fans had timely access to industry news and serious criticism. In addition to episode recaps, Weekly published spoilers that let fans know what would happen when. According to founding editor, Mimi Torchin, fans welcomed information that allowed them to prioritize. Of course, in a extreme example of unintended consequences, spoilers have become a vexing challenge for all serialized storytelling in the digital age.

Both Weekly and its sister publication, Soap Opera Digest, included “Comings and Goings” and “The Revolving Door,” features that alerted fans when actors left roles, or were cast as new characters. This information became a form of spoiler that allowed fans to speculate outside of what they saw on the screen. Producers and writers exacerbated this phenomenon by sharing information about who the new (or recast) character would be paired with, and the direction the story would take.  With the final years of ATWT  characterized by a seemingly endless array of new characters, few of whom were connected to the core Hughes family, when fans heard the news online, many were not inclined to give the show the benefit of the doubt and wait to see how stories played out before passing (usually negative) judgment.

Another factor to consider: the unintended consequences of rebranding, which requires a willingness to to alienate, and even lose, existing customers to attract desired customers. This worked brilliantly for AMC when the network shifted its focus from showing old movies to become the HBO of basic cable. But movie buffs had plenty of options; not so with soaps. Whether it was articulated or not, when ATWT shifted the show’s focus in the early-1980s to capture younger viewers, the show seemed willing to lose its existing viewers, like my mother, who left and never returned, even when the show corrected course a few years later. But, with all soaps trying to recreate General Hospital’s success, there was no place for disaffected fans to turn. So many stayed, and with the remote controls that came with their new VCRs in hand,  fast forwarded through many of the new characters that populated the ATWT canvas, contributing to the show’s increasingly fragmented storytelling. One consequence  of fragmented storytelling is a fragmented audience, with each segment expressing its own spin on the genre’s aesthetic. The result: divergent and often conflicting comments that made it difficult to interpret and apply fan feedback.

In 1996 P&G set up a toll-free number to provide viewers with inside information about the ATWT. At the end callers were asked who they wanted to see the troubled Emily Stewart paired with: “press 1 for Diego, 2 for Jeff.” Since “other,” “none of the above” or,”in the case of this particular character, “a good therapist,” were not among the choices, the results were  meaningless. And the way in which the question was posed (the only option to bypass the question was hanging up) made clear that this was not a serious effort on the part of PGP to engage viewers, but rather a ham-handed token.

Another example of the show’s tin ear was someone’s (probably not the executive producer or head writer, both of whom had worked in soaps long enough to understand the subtle intricacies of how time unfolds on soaps; depending on the circumstances, sometimes compressed, sometimes extended.) literal interpretation of a frequent complaint about soaps: “the stories move too slowly.” In 2008, ATWT abandoned soap opera’s traditional narrative structure and began a series of short-term story arcs, some of which wrapped up in a single episode. The combination of self-contained episodes and spoilers made at least one fan happy: “Not sure how or why TPTB have come up with this new concept, but is sure is working well. I think I’ve watched a total of one or two episodes in the last two weeks.” An unintended consequence that inflicted considerable damage in ATWT’s final years.

Without an understanding of not just what’s being said, but what it means, soliciting feedback is at best, futile, at worst, damaging. When it came to soap opera, however, there was no guarantee that those who were conducting the research had ever watched soaps. According to one former network executive I talked with, it was the rare researcher who even took the time to familiarized themselves with the show for which they were collecting feedback. So, while their empirical observations may have been accurate, without a shared experiential frame of reference with their subjects, researchers often lacked to tools to infer, then accurately interpret and apply how fans experience soaps.

When it comes to suspending disbelief, the very nature of daytime soaps demands more of viewers than other dramatic media. But as the genre’s scope expanded over the years, traditional elements — intimate relationships between family, friends and lovers — began to share space with time travel, the supernatural, omnipotent villains and characters whose repeated returns from the dead often defied both logic and the laws of physics. When ATWT’s James Stenbeck first reappeared in 1986 after being presume dead, he provided a simple explanation: “I had a parachute.”  But as explanations for his subsequent resurrections became more and more preposterous, some fans were angry, feeling that the writers were taking advantage of their willingness to suspend disbelief — even insulting their intelligence. Others chalked it up to a “it’s a soap opera. No one gives a shit if it makes sense” mentality on the part of writers and producers. By 2009, when Stenbeck returned from the dead for the fourth and final time, the writers didn’t bother to even go through the motions. And rather than get angry, those fans still watching responded with detached bemusement.

The number of serialized dramas has exploded in the past 15 years, so dominating television programming that a recent piece in TVGuide suggests that serial dramas may be reaching the saturation point. The challenges facing these shows — maintaining the integrity of the storytelling in the face of network interference and the shuffling of show runners, spoilers, time-shifting, and more recent additions to the lexicon, binge watching and, perhaps most important, hate-watching — all have their antecedents in soaps. Current and future storytellers facing the challenge of attracting viewers in a media landscape drowning in serial drama have much to learn by understanding how soaps and their fans have dealt with these issues.

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 Lynn Liccardo is a longtime soap opera journalist and blogger. Her critical observations on soaps – their content, the industry that produces them, and the culture that both loves them and loves to ridicule them – connect soap opera’s past and present with its future and begin to form a larger framework within which to more fully examine the genre. She released an ebook of essays detailing the final years of As the World Turns, entitled as the world stopped turning… Among her other publications are “Who Really Watches the Daytime Soaps” (1996, Soap Opera Weekly); “Irna Phillips: Brief life of soap opera’s single mother 1901-1973″ (2012, Harvard Magazine). Her essay, “The Ironic and Convoluted Relationship between Daytime and Primetime Soap Opera,” was published in The Survival of Soap Opera: Transformations for a New Media Era (co-edited by Futures of Entertainment Fellows Sam Ford, Abigail De Kosnik and C. Lee Harrington).

Sam Ford is co-editor (with Abigail De Kosnik and C. Lee Harrington) of The Survival of Soap Opera: Transformations for a New Media Era (2011, University Press of Mississippi) and co-author (with Henry Jenkins and Joshua Green) of Spreadable Media: Creating Value and Meaning in a Networked Culture(2013, NYU Press). He is also Director of Digital Strategy with Peppercomm, an affiliate with both MIT Comparative Media Studies and Western Kentucky University’s Popular Culture Studies Program, and a frequent Fast Company contributor. Sam serves on WOMMA’s Membership Ethics Advisory Panel and was named 2011 Social Media Innovator of the Year by Bulldog Reporter. He is a Kentucky Press Association award-winning journalist and has written for Harvard Business Review, Wall Street Journal,BusinessWeek, The Huffington Post, Portfolio, Chief Marketer, The Public Relations Strategist, PR News,Bulldog Reporter, The Christian Science Monitor, and CommPRO.biz. Sam lives in Bowling Green, KY, with wife, Amanda, and daughters, Emma and Harper.

Filed Under: book shelf, c3, fan culture, interviews, television
April 3, 2013

As The World Stopped Turning: Lynn Liccardo Talks About Soap Operas (Part One)

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I have often acknowledged that fans are the true experts on popular culture: their passionate relationship with a favorite series or franchise often motivates them to research it more deeply, read it more closely, and interpret it more richly than an academic would be able to do. Not all fans know how to articulate their findings in ways that move beyond the particular details and speak to the larger context and implications of their objects of study, but those who do have much to teach us about their particular corners of the popular culture universe.

Lynn Liccardo is an extraordinary soap opera fan, who over the course of her life has moved from a passion for As the World Turns and its creator Irma Phillips, towards more and more active engagement with the soap opera industry (such as it has become) and who has written professionally about soaps for a number of years. I was lucky to meet Liccardo when she served on the thesis committee for one of my MIT graduate students Sam Ford, now co-author of Spreadable Media: Creating Value and Meaning in a Network Culture; she has been coming to our Futures of Entertainment conferences ever since; she contributed to Sam’s book on the future of soap operas; and now, she has an e-book of her own, As the World Stopped Turning, which shares some of what she knows about the history, aesthetics, production, and reception of soap operas.

I am the first to admit that soaps are a blind spot for me as a fan and as an academic, though I also would acknowledge that those of us who care about transmedia storytelling and contemporary primetime drama have much to learn from the soap opera tradition about expansive storyworlds and long-form serials in particular. So, I asked Sam Ford if he would interview her for the blog. Below aresome of Liccardo’s thoughts connecting As the World Turns to some of the industry trends and developments over the past six decades that have impacted serialized television storytelling.

As the World Stopped Turning is a full ebook of your essays dedicated to the soap opera As the World Turns. Why is this particular daytime serial drama so important to study, in your opinion? What is As the World Turns‘ particular place in our cultural history?

 

As The World Turns was the first 30-minute serial, doubling the standard 15-minute episode. But  it was more than its length that contributed to the show’s impact on the genre and cultural history. When creator, Irna Phillips, conceived the show, she wanted the additional time not to tell more story, but to develop “better story and characterization.” Before ATWT debuted in 1956, serials concentrated on a single family; in her new creation, Irna contrasted the stories of two families, one united and solidly middle-class, the Hughes, the other, wealthy and divided, the Lowells, “because by the 1950s divorce and separation were becoming a more pronounced element in our social structure.” Irna also believed (more than 30 years before GH’s Luke and Laura), that including teenagers as a major part of the story, “added the valuable asset of longevity to the serial.”

But what set ATWT apart from earlier soaps was Irna’s skillful juxtaposition of vertical and horizontal storytelling axes, with her emphasis on the former (character), which slowed the latter (plot), sometimes to a seeming standstill.  In fact, the first year of the show there was virtually no plot, just these rather ordinary characters going about everyday lives that resembled those of many viewers. The intimacy of the connection between viewer and character was reinforced as the camera moved slowly over actors’ faces, laying the groundwork for future audiences to recognize what a character in Ron Howard’s film, Frost/Nixon, called “the reductive power of the close-up.”

Irna gave voice to her deeply-held belief that “nobody is all good or all bad and each human being can exhibit all of these elements, often at the same time,” through stories that gave equal weight to the conflicting emotions within each character,  forcing viewers, in the words of critic Robert LaGuardia, “to grieve over the heartbreak of the human condition rather than to hang on to a fixed value judgement.”  In her outline, Irna was emphatic that ATWT “not a melodrama,” but rather “a show about people.” That ambiguity deeply permeated the cultural ground water and became the foundation of what’s now called quality television and complex storytelling, although, as I discuss below, for viewers who only know daytime soaps after Luke and Laura, the connection is not at all clear.

The episode below aired about a year into the show’s 54-year run. While it contains none of ATWT’s trademark closeups, it is an elegant example (one of the few still available) of how soap opera historically used character to move plot: a narrative structure that ties current stories to back stories and uses history and memory to contextualize current plot and character development. The power of this episode lies in its four deceptively simple scenes, each a conversation between two of the episode’s four characters. While almost nothing happens in the episode, when it’s over viewers understand the relationships, not just among the characters in the episode, Chris, his father, Pa, and sister,, Edie, who was involved with his law partner, Jim, but between every character on the show: Chris’s wife Nancy, his daughter, Penny, who became estranged from her aunt Edie when Penny’s best friend, Ellen, revealed that her father, Jim, was involved with another woman, Edie. Even a character who never appeared on the show, Chris and Edie’s brother, John, was fully contextualized.

As the World Turns #268 Part 1 

 As the World Turns #268 Part 2

 

What do you believe were the biggest factors in the demise of As the World Turns?

The demise of ATWT actually began in 1978, when Gloria Monty’s was hired to fix a show on the verge of cancellation, ABC’s General Hospital. At the time, most soap operas followed the model Irna Phillips had created on ATWT: intergenerational families made up of rather ordinary characters living rather ordinary lives that resembled those of most viewers.

 

Monty altered that model by speeding up the pace of the storytelling by shifting the focus from the day-to-day lives of the doctors and nurses of General Hospital to the young, Laura, and the hip, Luke, who, in the process of saving the world from being frozen by the Ice Princess, also saved General Hospital, thereby forever altering the public’s perception of soaps. As college lounges  filled with students following the adventures of Luke and Laura, for the first time it was cool for kids to watch soaps.

 Luke & Laura – Lover’s on the Run Volume 1

But GH wasn’t their mother’s soap opera; ATWT was. How CBS and Procter & Gamble responded to the end of ATWT’s 20-year reign at the top of the ratings is a lesson in what not to do. Rather than take a deep breath and think about ways to exploit the perception of ATWT as “their mothers’ soap opera” to the show’s advantage, the new executive producer, Mary-Ellis Bumin, approached her task from what, in light of GH’s explosive success, seemed like a logical assumption, but ultimately proved deeply flawed: the only way to attract the younger viewers advertisers coveted was by excluding older characters. So, what had been the ATWT’s  greatest assets — its 20+-year history and the multi-generational Hughes family — was seen as its greatest weaknesses. Soon after Bunim took over familiar characters were pushed to the sidelines and viewers found themselves watching Tom and Margo (Oakdale’s Luke and Laura) chase a dwarf named Mr. Big — ATWT’s version of the Ice Princess.

 As the World Turns: Vintage Tom and Margo

But what had worked so brilliantly for GH never caught on with ATWT’s core audience. When Laurence Caso took over CBS’s New York daytime operation in 1983, he realized that ATWT would never succeed by continuing to copy what the ABC soaps were doing. He pushed Procter & Gamble to replace Mary-Ellis Bunim with Robert Calhoun, then hired head writer Douglas Marland, who rebuilt the show around Hughes. ATWT thrived until Marland suddenly died in 1993. A year later, the show was still in the process of rebuilding as the country obsessed over the O.J. Simpson murder trial.

ATWT’s missteps of the early 1980s have to be understood in the context of GH’s unprecedented success, which threw all soaps into uncharted waters. But CBS and P&G had clearly failed learn from history when, in 1995, a new regime once again distanced the show from its history and the Hughes family. As the show floundered until its cancellation in 2010, no one even tried to right the ship by reestablishing the centrality of the Hughes. Even if they had, it might well have been too late. P&G’s other two shows, Guiding Light and Another World, were in even worse shape than ATWT. In 2005, P&G eliminated the position of executive in charge of production and subsequently transferred the shows’ day-to-day operations to a subsidiary, TeleNext Media. Then, in 2008, the TeleNext logo replaced P&G’s in the show credits, sending a clear message that P&G was content to let the clock run out on their soaps.  

 

Lynn Liccardo is a longtime soap opera journalist and blogger. Her critical observations on soaps – their content, the industry that produces them, and the culture that both loves them and loves to ridicule them – connect soap opera’s past and present with its future and begin to form a larger framework within which to more fully examine the genre. She released an ebook of essays detailing the final years of As the World Turns, entitled as the world stopped turning… Among her other publications are “Who Really Watches the Daytime Soaps” (1996, Soap Opera Weekly); “Irna Phillips: Brief life of soap opera’s single mother 1901-1973″ (2012, Harvard Magazine). Her essay, “The Ironic and Convoluted Relationship between Daytime and Primetime Soap Opera,” was published in The Survival of Soap Opera: Transformations for a New Media Era (co-edited by Futures of Entertainment Fellows Sam Ford, Abigail De Kosnik and C. Lee Harrington).

Sam Ford is co-editor (with Abigail De Kosnik and C. Lee Harrington) of The Survival of Soap Opera: Transformations for a New Media Era (2011, University Press of Mississippi) and co-author (with Henry Jenkins and Joshua Green) of Spreadable Media: Creating Value and Meaning in a Networked Culture(2013, NYU Press). He is also Director of Digital Strategy with Peppercomm, an affiliate with both MIT Comparative Media Studies and Western Kentucky University’s Popular Culture Studies Program, and a frequent Fast Company contributor. Sam serves on WOMMA’s Membership Ethics Advisory Panel and was named 2011 Social Media Innovator of the Year by Bulldog Reporter. He is a Kentucky Press Association award-winning journalist and has written for Harvard Business Review, Wall Street Journal,BusinessWeek, The Huffington Post, Portfolio, Chief Marketer, The Public Relations Strategist, PR News,Bulldog Reporter, The Christian Science Monitor, and CommPRO.biz. Sam lives in Bowling Green, KY, with wife, Amanda, and daughters, Emma and Harper.

Filed Under: book shelf, fan culture, interviews, television
April 1, 2013

Seeing Red: How and Why “Red Equals Equality” Spread

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This past week’s debate in the Supreme Court over marriage equality inspired users of social networking sites to engage in a kind of symbolic politics — swapping out their profile pictures for some variant on the theme, Red Equals Equality. Some of these could be as basic as turning their own pictures pink or using a red equals sign, but this “meme” became attached to a wide array of pop culture icons, such as Charlie Brown, Yoda, the Super Mario Brothers, the Bronies, George Takai, and of course, Burt and Ernie. In return, this phenomenon quickly developed a familiar backlash — the dismissal that such activity can have any meaningful political effect at all.

 

Over at the blog for MIT’s Center for Civic Media, this issue inspired a really provocative discussion between Molly Sauter, Matt Stempeck,and others, which took up some key concepts from Ethan Zuckerman’s much acclaimed opening remarks at the MacArthur Foundation’s Digital Media and Learning Conference:

Matt: Going pink may actually be tied to a theory of change, in that it changes norms and clearly establishes which side you are on in a cultural debate. Many of these oft-criticized ‘voice’ efforts are directed not at those with the power to change things directly, but at those who follow us on social networks and thereby know us. No one taking these actions is expecting a direct response from the Supreme Court.

Yet this action, taken by many, can matter. We know that support for gay marriage is linked with how likely it is we know someone who is openly gay. And we know that people care deeply about societal norms. Ever-increasing support for gay equality, generated at the interpersonal level, is only strengthened by a mass outpouring of support on social networks. People may be smarter than slackademic critiques allow.

Matt & Nathan: In the case of gay equality, the focus of change is also social itself. By going pink, people are standing up as allies and creating the perception of a safe space within their own friendship communities online– spaces where gay people may face stigmas and bullying. That’s another reason going pink may be meaningful: it was, for many people, a more difficult social decision than going green. Going green may have produced some indirect changes, in terms of raising awareness, or signaling a broader US audience for news from Iran than was previously assumed, or establishing affinity for the Iranian people at greater levels than we previously broadcast to our friends. But going pink was still, in many individuals’ social networks, an act requiring some degree of bravery, because it’s a more controversial topic, closer to home, and likely to alienate at least one social contact.

For those who missed Ethan’s talk, check out the embed below.

One of the more thoughtful responses I read to the Red Equals Equality campaign came from Elisabeth Shabi — an undergraduate student at Georgia’s Reinhardt College. Shabi is a student of my old friend, Pam Wilson, who has been teaching Spreadable Media: Creating Meaning and Value in a Networked Culture. Wilson shared the post via Facebook, appropriately enough, and I was impressed enough by what she had to say that I asked her if I could repost her comments here. At a time when more and more young people are getting their news, not from traditional journalism, but from items passed them by their friends on social media, this is a beautiful account of how “seeing red” might inspire young people to seek out additional information about issues. Thanks Pam and Elisabeth!

 

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Spreadable Media…At It’s Best

by Elisabeth Shabi, Reinhardt College

Fifty years ago, 20 years ago even, our grandparents and parents woke up and read the paper or turned on the television for a morning news show to get a glimpse on the current state of social affairs. Mygeneration wakes up and checks Facebook. And as social media and spreadable media would have it, Facebook has become a decent glimpse of the most updated happenings in the social/political sphere.

red

This morning as my newsfeed loaded, I began to see red. Profile pictures, cover photos, likes, links, posts, etc. all gone red for marriage equality. I never once turned on the news or read a paper, but I knew exactly why this day was so important by reading the dozens of posts on my newsfeed. Today, March 26, 2013, Proposition 8 went to the Supreme Court for debate.

As of about 10:30pm, 21 of the first 100 posts on my Facebook feed had to do with the marriage equality events of the day. I counted profile picture changes, likes, links and blatant status references to the marriage equality debate.

For statistics purposes, it should be noted:

  • One post of the 21 was a joke post merely playing off the concept of the changed profile photos.
  • One post of the 21 was irrelevant but showed a comment from another person (not my “friend”) that had changed his/her profile pictured to the red equal sign.
  • If a person changed their profile picture and then later posted material irrelevant to the debate, this was not counted as part of my 21 posts.
  • In addition to this support on my newsfeed, 10 out of my 262 friends had the red equal sign as their profile picture and 16 out of 50 posts on the instant newsfeed pertained to the marriage equality debate.

This article by The Shorthorn paper of University of Texas Arlington campus gives a summary on the technicalities of today’s debate and also discusses the social media campaign created to support marriage equality.

“Human Rights Campaign, a group that supports equality for gay, lesbian and transgender rights began a recent Facebook and Twitter campaign. The campaign’s page changed the colors of their traditional blue and yellow equal sign logo and began telling people to wear red to gain supporters online as the Supreme Court begins hearings for the next two days about gay marriage rights.”

 

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An interesting side conversation of the above mentioned article brings up the topic of newsfeed content. One student interviewed for the article mentioned that he didn’t know what the red/pink equal sign being used for profile pictures meant until he researched it. I also saw a post appear on my personal newsfeed with a legitimate inquiry as to the meaning of the equal sign – and that was a 11 o’clock the night of the first day of debates.

This immediately made me think about how people personalize their Facebook newsfeed. I asked myself how I knew what the equal sign meant. My answer? The first post I read this morning – and one of the first I saw with the equal sign – was a news article posted by a friend discussing the Supreme Court’s upcoming challenge. Several posts later, a blog link appeared from my favorite magazine discussing a local author’s view on the topic. Granted several of the profile picture changes did not provide an explanation, but several others were accompanied by a supportive or explanatory status. These posts, coupled with several news articles, images, memes, and pages that were posted and shared just on my morning newsfeed gave me no doubt as to the day’s significance.

What does this mean for these people who had no idea of the campaign’s significance? Of the day’s historical events? Of course it could simply be that they are less frequent users of Facebook; however, I am more inclined to question the contents of their newsfeed. If one chooses not to be associated with people who are more inclined to share and post on these important social and political topics, or if you – for whatever reason – don’t tend to “like” the Facebook pages of agencies or news providers that will generally post or comment on these events, then your newsfeed may just contain friend-to-friend activity.

I hesitate to critique this “state of newsfeed” because after all the platform is social media and at its most basic Facebook is intended for “friend” and social interaction. For people such as myself however, since I am completely and disturbingly aware of my lack of daily news intake, I make it a point to diversify my Facebook newsfeed to the point where I can get at least a glimpse of important social and political events – especially when they are as popular as the marriage equality debate.

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Returning to Henry Jenkins’s concept of Spreadable Media, it is worthy to note that we live in a culture where one of our main platforms of communication – the Internet – is a willing and receptive host for the spread of news and information. Social media, including Facebook, Twitter, etc. make it easy to share, link and connect content. Within 24 hours of a significant event, memes are created and news reports are published.

What effect does this spreadability have on campaigns, movements, and social change? For this current issue, it seems to have quite a weighty affect. The exposure alone is significant for the campaign and its supporters as relevant and influential content is reworked, manipulated, shared, linked and absorbed by social media audiences and co-creators. This goes beyond the platform of social media, in fact, as news sites and shows begin mentioning it simply for the wave created on the internet.

This MSNBC article as well as this article from the Wall Street Journal give details of the campaign’s effect on Twitter and Facebook. The WSJ article notes that “Two posts on the organization’s main Facebook page encouraging people to change their avatar were shared over 70,000 times.” Even President Obama tweeted his stance on marriage equality:

 

obama

Another wonderful aspect of our spreadable media culture is the ease of access to direct information. The Human Rights Campaign blog provides an accessible link to the PDF transcript of the Court’s proceedings as well as a link for access to audio recordings. People have taken direct quotes from the Judges and created images, memes, etc. with the information. This article on Upworthy.com is a perfect example as it provides the following image as well as the actual audio clip of the exchange.

sotomayor

 

Not only is this content appealing to the eager eye and news absorber, but it provides truth and promotes an atmosphere of digital democracy. The internet is simply swarming with coverage. DigitalTrends.com calls the emergence of the symbolic red and pink equal sign the “Birth of the Marriage Equality Meme.”  Articles such as this one from ThinkProgress.org show signs from the protestors and supports outside the Supreme Court.

The internet is alive with the exchange of news articles, photographs, blogs, images, etc. that hold opinions, commentary, facts, beliefs, updates, reports – everything you could ever desire. One thing is for sure: we have not seen the last of the now-famous, “viral,” and highly spreadable marriage equality meme.

Is this not spreadable media at its finest?

Filed Under: civic media, Civic Paths, Comparative Media Studies, participation, Spreadable Media
March 29, 2013

Kickstarting Veronica Mars: A Conversation About The Future of Television (Final Installment)

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Suzanne Scott:

Thanks, AJ, for doing the heavy lifting by synthesizing the tensions emerging out of this conversation, and for tackling the industrial context. You’re absolutely right, fans and producers both know the score, and I think it’s vital to acknowledge fan agency in this discussion, despite my qualms about how the campaign frames fan participation and labor.  That said, I’d add a couple of corollaries to the core tensions you’ve identified above, drawing on the framing of fans across the past few exchanges.

First, I want to revisit Maurício’s point about the ultimate “winner” of the shifting power dynamics between media audiences, producers, and distributors being the story itself.  Both Maurício and Henry make a strong case for the how this emerging model might be most beneficial for liminal producers and properties, those that don’t fall neatly into the categories of “mainstream” or “independent” production.  But there’s a catch with fan-funded stories, and it’s already visible in the discourses around the Veronica Mars Kickstarter.  It’s baked into the FAQ’s nod to shipping and fan expectations (see image), and it’s directly addressed in this remark from Thomas after the success of the campaign:

“I had some desire, as a filmmaker, to take Veronica in a slightly new direction and do something adventurous with her. Or, there’s the ‘give the people what they want’ version. And I think partly because it’s crowd-sourced, I’m going with the ‘give the people what they want’ version. It’s going to be Veronica being Veronica, and the characters you know and love. Certainly, I think I can make a fun, great movie out of that, and I’m excited about that, but it was a creative debate I had with myself, and I finally made the decision that I’m happy with it, to go with, ‘Let’s not piss people off who all donated. Let’s give them the stuff that I think that they want in the movie.’”

 

It’s the “give them the stuff that I think they want” that troubles the notion that story emerges the clear “winner” in this particular case.  Whether Thomas is justifiably hedging his bets in response to the intense scrutiny that has accompanied the campaign’s success (“If the movie ultimately sucks, don’t blame me, my vision was hindered by fan service…after all, they paid for it…”) is beside the point.  To return to the first tension AJ identified, fan “satisfaction” is clearly the central concern here, but it’s ultimately framed as a potential detriment to Thomas’ creative control.  There is something empowering about the fact that, in Maurício’s terms, we can now frame fans as studios.  But what I think might be getting lost here is the fact that fans are independent creators too, and it’s often their dissatisfaction with a story, or the industrial structures and strictures that limit it, that drives their textual production.  Henry’s right that fans will always be read, first and foremost, through an economic lens.  But, fans aren’t just storybuyers, they’re storytellers.  They make their own satisfaction.

 

On a second and related point, you all make a compelling case for how distribution on Netflix, or similar platforms, might help reshape industrial investments in media properties, encourage experimentation with transmedia or non-linear textualities, and cater to pre-existing fannish consumption patterns such as binge watching. Our conceptual understanding of what “television” is (who produces and distributes it, and where, when and how we consume it) continues to be radically reimagined in the post-network era.  Within the Netflix television model, the television temporalities of seriality and seasonality are effectively eradicated. This isn’t a bad thing, necessarily, but I do wonder how these new “telelvision” models might fundamentally alter our conception of television fandom.

 

If fans produce their richest work in the gaps and margins of a television text, they’ve also historically used the temporal gaps and margins between episodes and seasons to their advantage.  I return, time and again, to Matt Hills’ Fan Cultures and his useful notion of “just-in-time” fandom to describe how fan practices have “become increasingly enmeshed within the rhythms and temporalities of broadcasting” (178).  Moreover, Hills cautioned (back in 2002, no less), that eradicating time lags function “ever more insistently to discipline and regulate the opportunities for temporally-licensed ‘feedback,’ and the very horizons of the fan experience” (179).  So, what happens when we begin to reconceptualize the afterlife for cult television series strictly as films, or in one large seasonal installment with no lag time between episodes?  The pleasures of television fandom are deeply tied to its form, and the impact of these shifts deserves further consideration.

 

My concern here isn’t just the horizons of the fan experience, but the horizons of the industrial and cultural framing of fans and fan participation. Whether we’re talking about fan-funded film extension of a cult television series, or an entire new season of a cult show dropping on Netflix, these temporal horizons are potentially less generative for fans, which in turn might make it increasingly difficult to discursively shift our understanding of them as producers of anything but capital.  If I’m being totally honest, as a Veronica Marsfan, what I really want is another season of Veronica Mars.  And as an Arrested Development fan, I will absolutely binge watch the new season (and, let’s be real, I’ll binge watch the prior three seasons as an amuse bouche the day before the launch).

 

Understandably, we all want to focus on what we’re gaining.  I’m admittedly more interested in what’s potentially being lost or overlooked, but I don’t want that emphasis to be mistaken for a lack of enthusiasm about these developments.  I do think they have game-changing potential, particularly as the beginnings of a creators’ rights movement.  I just worry that fans’ legacy as creators in their own right will once again be obscured in favor of celebrating industrially sanctioned modes of fan engagement.

Mauricio Mota:

From all of our contributions so far, the ones that mostly intrigued me were the ones related to roles (fans, producers, distributors) and business models.

And both rely on a discussion that, if not well explored, can become a “chicken or the egg” equation.

Some questions to provoke that discussion:

Would Veronica Mars raise all that money on Kickstarter if it was an independent movie from a new director with an unknown actress about an unknown character?

Do we really need algorithms to figure out that BBC Format + David Fincher + Kevin Spacey + Washington politics is a success formula for House of Cards?

Is 60 thousand people as a Box Office number for a movie a sufficient number for a studio to green light to produce it?

When fans “invest” or donate for IP development and or production they are looking for some sort of creative control or ownership or just wanting the story to come to life?

We are entering – with or without the help from the Studios – an era of what we like to name as  ”Grassroots Blockbusting”: where IPs are nurtured to the ground up and more independent of the “normal” way of becoming a success. All Studios have what we name “Dormant IPs” – stories that have already a whole world built, good story arches and some sort of audience built through generations. But very few of these IPs (and even less Studios) are being developed in a way that allows them to become something profitable and successful.

Unfortunately it is still naive to come to a studio or any big show runner in town and tell them to “hand over IP”. This is not only a conversation about studios focusing on blockbusters and mainstream stories because of shareholders. They are also investing on their libraries and keeping as much control of that IP as possible. Their framework is built around owning as much % of the IPs as possible since the same framework is built around giving more power and control for the part that invests more to make a story happen. And although roles are blurring,  very few creators can say they can make their own shows without a major investment from a studio.

In Brazil, the Government is making an immense effort to grow our TV industries by creating a new law that makes every cable channel to invest massively on original content produced by Brazilian companies (like mine). It is a huge achievement but it has also been very tricky and challenging for the producers to convince studios and networks ( still the most important distribution channels) to give up on a big percentage of an IP they would air because of that new law. Simply because it forces them to not own majority of brazilian original content. So, better said than done.

However, there are independent funds – in the US, Latin America and Asia – that are starting to invest into new green IPs or buying turnaround scripts from studios/production companies to re-start them from the ground using transmedia and the digital tools to start them small and sustainable. Like I said before, lines are blurred, roles are confused and money and knowledge about what works is more democratized.

The existing cases we have been discussing are actually good starters for a possible different model where fans and creators are closer by sharing a common dream and making it happen. And by doing so more and more the Studio system will then have new competitors among the same people they see as consumers. Which is a good thing since humans and companies tend to pay more attention to things and people that threat them than to people that they take for granted. And to AJ’s points looks like creators and fans are paying more attention to what is happening around them.

 

Aymar Jean “AJ” Christian is an assistant professor of communication in the Media, Technology and Society program at Northwestern University. His manuscript, tentatively titled Off the Line, Independent Television and the Transformation of Creative Economy, explores the politics and value of the web series market. He edits a personal blog, Televisual, has been published in the academic journals Continuum, Transformative Works and Cultures, First Monday and Cinema Journal, and in the popular press in Slate, Indiewire, The Wall Street Journal and The Root, among others. For more information, visit his site.

Suzanne Scott is a Mellon Digital Scholarship Postdoctoral Fellow in the Center for Digital Learning + Research at Occidental College.  Her work on fandom within convergence culture, transmedia storytelling, and fanboy auteurism has been published in the anthologies Cylons in America, The Participatory Cultures Handbook, and A Companion to Media Authorship, and the journal Transformative Works and Cultures.  She blogs at Revenge of the Fans and tweets @iheartfatapollo.
Mauricio Mota is one the founders of The Alchemists, Entertainment Group responsible for building original transmedia narratives and content for studios, publishing companies, fans and brands. Some of their clients include Coca-Cola, Petrobras, TV Globo, CW, Elle Magazine, NFL, Nextel and the Brazilian Ministry of Education. He was responsible for bringing the concept of transmedia storytelling to Brazil and implemented the Transmedia Communication Department for Globo Television (4th largest network in the world).

 

Filed Under: branded entertainment, fan culture, interviews, participation, television, transmedia entertainment
March 28, 2013

Kickstarting Veronica Mars: A Conversation About the Future of Television (Part Three)

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Henry Jenkins:

Suzanne, I share some of your concerns about the ways that fan power is being evaluated here primarily in terms of economic capital. Interestingly, the Veronica Mars campaign was preceded by another effort — David Fincher’s effort to raise funds to produce an animated film based on Eric Powell’s cult comic book series, The Goon. This project had set a goal of raising $400,000 in order to fund a story reel as proof of concept for a proposed feature film, and instead, they raised 441,900 from 7,576 backers, which was, as of November, a record-breaker for the micro-funding company, now dramatically surpassed by the Veronica Mars juggernaut. At the time, there was considerable pushback from fans who felt that these funds should be raised by the studio through traditional means rather than tapping the fan network for investments that would be repaid through merchandise but not through either revenue or creative control.  As Cartoon Brew’s Amid Amidi wrote at the time:

“Should the film be made by a corporate film studio, that company just saved themselves half a million dollars on the backs of dedicated animation fans who believe they’re funding an indie project, when in reality they’re funding a mainstream Hollywood feature….while I’m sure Fincher and Blur Studios are well intentioned in their desire to make an animated feature, their approach of mixing their fans’ money with those of media corporations, the latter of whom will receive all the profit from a Goon feature, leads to an uncomfortable situation that is contrary to the entire spirit of Kickstarter. Artists should use the generosity of backers in crowdfunding campaigns to fulfill a creative vision, not to help corporations make money, as The Goon Kickstarter is currently set up to do.”

These are, to my eyes, legitimate concerns in both of these case but these projects also potentially represent a transitional point in the degree of creative control which cult producers may yield in this still emerging system. Neither The Goon or Veronica Mars were likely to be produced in the absence of a strong show of audience support; both fall into an awkward category of production that is neither fully mainstream nor fully independent. They are both genre series that gain strong support from a substantial niche that is too small to move the levers to greenlight a project under traditional industry logics. Yet, this is why the recent developments seem to me to be game-changers, both in terms of the ways they strengthen the hands of creative producers and of the ways they allow fans to exert a greater influence on production decisions.

I see this as especially true when coupled with the new systems for content production and distribution we are seeing emerging in recent months via the web. We have talked so far about Netflix funding both original programming (House of Cards) and rescuing orphaned cult series (Arrested Development).  Hulu has also announced similar plans and is already importing imaginative content from Canada, Australia, and the United Kingdom as exclusives for their subscribers. YouTube has recently developed a system for funding content production. And Amazon has announced that they will be presenting fans with a range of pilots later this year, both comedy and children’s series, and asking consumers to weigh in on which ones should be put into full production.

These alternative arrangements offer much to program producers, starting with the fact that with the exception of Amazon where they are introducing content to consumers at an earlier point in the negotiation process, they seem to be making upfront commitments for entire seasons of programs, allowing them to exert creative integrity over entire story arcs, rather than subjecting them to the uncertainties of the ratings, where they might well get cut off after the first few episodes, never resolving any of the enigmas they have set into play. One can be successful in these platforms with a much lower viewership than network television, creating a space for programs that can command a strong niche of intense support, as opposed to the diffused viewership that gets rewarded on the major networks. These programs can have a more unique perspective because they are never designed to appeal to everyone.  Some producers may be much better served in this context: this may no longer be right for Joss Whedon who is turning down Star Wars to keep working with Marvel, but it would certainly be true for someone like Bryan Fuller, who is already revisiting Pushing Daisies and Wonderfalls in the wake of the Veronica Mars news.

The example of The Goon above is an interesting one in this context, since The Goon is a creator-owned comic book series, that has been successfully sustained since 2002. In comics, a creator’s rights movement in the 1990s helped pave the way for more sustainable models of content creation: creators now have multiple options for publishing their own work, with or without the challenges of self-distribution. We are seeing some top talents move project by project between the mainstream publishers to self-publishing models and now, through Kickstarter, crowdsourcing models. Kickstarter now ranks just below DC and Marvel as the number three source of comics funding in the United States. And even artists who work with the majors have somewhat greater creative control than before and have been able to cut better deals as a result of the option of going independent.

The space of indie comics, as opposed to underground and alternative comics, has long been smart and original genre content — pushing comics beyond the superhero genre that dominates DC and Marvel, but also having broader appeal than the more experimental space represented by alternative comics. This seems like the niche that is apt to be filled in this new world of crowd-funding and web distribution that is taking shape week by week before our eyes right now. In such a world, there might not be a need for Rob Thomas to depend upon Warner Brothers to distribute his content, or perhaps, there might be a chance for him to retain more of the IP rights going into his negotiations so that there are more options for series which gain a hardcore audience that is too small to sustain broadcast. Netflix’s decision to release all of the episodes at once, allowing for binge viewing, also seems to point towards this kind of program production — i.e., allowing for more intricately woven stories, which reward this kind of intense viewer commitment.

Such arrangements would help get us out of the paradoxes of these current cases, where producers are appealing for fan support, but ultimately have to work within a system which gives most of the rewards to the same studios who have always controlled production decisions. Clearly, what we need is a creator rights movement for television, which learns as much as it can from the creator rights movement in comics, which is still struggling to fully achieve its goals.

Of course, the costs of television production dwarf those of comics production, meaning that it is unlikely to see fan-support television be fully realized in the short term. Veronica Mars may work as an early example because it is going to be a lot less expensive to produce than some of the cult science fiction or fantasy series that have been mentioned alongside it this week. But, part of what’s interesting to me is that Veronica Mars has a fandom that I would describe as mid-level intensity: there are shows out there with much more dedicated and active fan bases. And so, if they can raise the funds, there is apt to be many other series which could, in theory, command this same level of support.

The reality is that in a capitalist-mode of production, fans are always going to be read first and foremost through an economic lens. The old model saw us primarily as a commodity — eyeballs — that could be sold to advertisers. More recently, Web 2.0 has treated us primary as a source of creative labor — for which we are never directly compensated. And now, this model treats us as investors, who may gain some greater creative control as a consequence of advancing gifted producers money they need to get their dream projects into production. For me, the key thing is that the relationship here needs to be transparent: fans need to understand what is being offered and what role they can or will play in the process. In most cases, fans are not seeking to take creative control away from the producers whose work they admire, but they do hope to prevent series from being “retooled” in order to broaden their support, often at the expense of cutting out elements that drew fans to the program in the first place.

Aymar Jean “AJ” Christian

Whew, this is enthralling!

It sounds like we’ve zeroed in on a couple key tensions. One pits creative control for producers and satisfaction for fans against the profit-focused motives of the conglomerates. Another pits their impulse to mainstream against the increasing popularity of indie and digital production, from television to comics.

We can’t resolve these tensions here, but I’ll give it a go! To start, some context. And the most important context is the financial health of the studios and distributors. As Mauricio said, it is hard to be a studio, and media executives have always worked in tense environments permeated with fear.

But the truth is the studios are richer now than they’ve been in a decade (after the heyday of the 1990s). Movies are still popular. People watch almost as television as they ever have, albeit across more devices and technologies. Media stocks have joined the broader market rally after lows in late 2008 and early 2009. From that low, Viacom, Comcastand Lions Gate stocks have quadrupled. News. Corp has quintupled. Time Warner and Disney’s have tripled. There are lot of reasons for this, but the underlying factor is there is much more power in distribution these days. Since there are so many niche markets, distributors with resources can grab our attention. Everyone knows when the next Star Wars is due.

Studios seek market share to keep stocks afloat, and that’s why they’ve been spending hundreds of millions marketing new film franchises. And now web networks are taking a cue, hence Netflix outspending legacy TV with House of Cards. These investments in franchises pay off. They are rich, even as they underfund niche markets (Viacom cable channels Logo and BET, for just one example, are criminally under-resourced, with some shows actually written by freelancers!).

Which brings us to our conundrum, and the tensions above: clearly fans and producers know what’s going on. They know, instinctually, studio money is being funneled to bigger and bigger “mainstream” products, as companies reach for market share amidst the tidal wave of digital production.

As Derek Johnson argues in his new book, we have to view bottom-up dynamics in the context of the growth of franchising, the studio’s (logical) way of responding to complex market dynamics. As Suzanne rightly noted, crowdsourced projects really are a message to distributors from fans and producers to studios that they’ve gone too far, channeling investments in IP higher and higher. Why, even with the lowered production costs of digital, have mid-range projects dried up? As Rob Thomas has noted, the $2-$20 million film is struggling, but there’s no reason it should be. Veronica Mars is an important reminder, if an ambivalent one, since Thomas also noted they need Warner Bros. to work out gifts.

In this environment, mainstream distributors are both essential and inadequate. Focusing on the breadth and depth of bottom-up efforts at value creation points the way to reform: producers and fans are already leading, but they can only go so far on their own. Their efforts, niche-driven, are largely unseen, because they are sporadic. Individual scholars and journalists are aware of the robust growth in indie production in gaming, comics, film, music, television (web series), radio (podcasting) and publishing (blogging to e-books). These are all markets dominated by conglomerates, in various ways, and yet we rarely talk about them in conversation (Henry’s work a significant exception).

Which is why it’s good we’re having this conversation! Can we imagine a different system than what we have now? I think we can. And it starts with independents.

Why, for instance, don’t studios have internal mechanisms for nurturing franchises from the ground up? Studying web series has shown me how we can think of TV development differently: certain niches can nurture small but passionate fan bases for budgets well under the cost of marketing Avatar or ambitious series that flop like Terra Nova or Smash. And it’s not just in low-fi comedy; special effects heavy series like Video Game High School indicate there’s a lot of value yet to be mined. The indie comics Henry mentioned are an excellent source.

All of this activity can be streamlined and aggregated. The studios could market one less blockbuster a year and incubate dozens upon dozens of projects, with enough to support union (read: trained, skilled) labor from the oversupply of art/film-school graduates. They don’t do this because they have to report quarterly to shareholders, so they think short-term. It takes years to grow such projects, but the pay-off could be huge. Projects that prove successful at a smaller scale could argue for more resources and broaden narratives with fans in conversation. “Bombing” rates could go down.

Conglomerates do support small-scale projects, but not consistently. Veronica Mars is only a higher-profile example;The Goon is another. Of the web series I’ve tracked that have been picked up for television – like super-grassroots YouTube series Fred and The Annoying Orange, which spent years cultivating millions of fans – most are successful enough to go beyond one season. Now cable networks are looking to artier showrunners like Abbi Jacobson and Ilana Glazer, creators of the brilliant sketch series Broad City that Comedy Central just picked up to series (with a little help from Amy Poehler, no stranger to YouTube). I’m running a series of essays on “Indie TV Innovation” on my blog next month, with contributions from Jane Espenson (Husbands), Glazer and a dozen others, to show how there’s a lot of value being generated in these spaces at very low-cost.

The problem is these examples are scattered and dispersed. The effect of studio neglect is we get a small number of outrageous case studies like Veronica Mars that present ethical conundrums because there aren’t structures in place. Under-investment also means, even if projects can generate fans, they often do so at lesser quality, which perpetuates the myth that indie projects are artistically impoverished.

We are indeed in a capitalist mode of production that privileges conglomerates and publicly-traded companies, and the culture in Washington suggests that won’t change anytime soon, which is fine. But the takeaway from Veronica Mars et al. should be a call for distributors to: invest in the growing segment of smaller and mid-range projects, hand over intellectual property and creative control (something web series creators like Felicia Day have been fiercely advocating for years) and nurture more fan-driven projects before producers face the crowds. They have the money. It’s better for business, for workers and the culture at large.

Aymar Jean “AJ” Christian is an assistant professor of communication in the Media, Technology and Society program at Northwestern University. His manuscript, tentatively titled Off the Line, Independent Television and the Transformation of Creative Economy, explores the politics and value of the web series market. He edits a personal blog, Televisual, has been published in the academic journals Continuum, Transformative Works and Cultures, First Monday and Cinema Journal, and in the popular press in Slate, Indiewire, The Wall Street Journal and The Root, among others. For more information, visit his site.

Suzanne Scott is a Mellon Digital Scholarship Postdoctoral Fellow in the Center for Digital Learning + Research at Occidental College.  Her work on fandom within convergence culture, transmedia storytelling, and fanboy auteurism has been published in the anthologies Cylons in America, The Participatory Cultures Handbook, and A Companion to Media Authorship, and the journal Transformative Works and Cultures.  She blogs at Revenge of the Fans and tweets @iheartfatapollo.
Mauricio Mota is one the founders of The Alchemists, Entertainment Group responsible for building original transmedia narratives and content for studios, publishing companies, fans and brands. Some of their clients include Coca-Cola, Petrobras, TV Globo, CW, Elle Magazine, NFL, Nextel and the Brazilian Ministry of Education. He was responsible for bringing the concept of transmedia storytelling to Brazil and implemented the Transmedia Communication Department for Globo Television (4th largest network in the world).

 

Filed Under: branded entertainment, Comics Culture, interviews, participation, television
March 27, 2013

Kickstarting Veronica Mars: A Conversation on the Future of Television (Part Two)

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Suzanne Scott:

Hi everyone, I’m looking forward to this conversation.  I’ve been attempting to work through my ambivalent response to the Veronica Mars kickstarter for the past few days, particularly where it bumps up against my unadulterated fannish glee that Netflix Saved Our Bluths.  Two of my favorite cult TV series are being revived.  It should feel like a win-win, but I can’t shake this sense that the Veronica Mars Kickstarter (or fan-ancing generally) sets a problematic precedent for what constitutes fan “participation.”  Or, to AJ’s point, my concern doesn’t stem from the kinds of value producers and fans generate from television, or even the value that fans are generating from this kickstarter campaign, but how producers are increasingly and strategically generating value from fans.

 

My work broadly engages with industry-fan relationships within convergence culture, and how those relationships are gendered.  In particular, I’m interested in which types of fans and modes of fannish engagement are valued, normalized, or incorporated, and which remain marginalized or are subject to containment.  I’ve written in the past about how industrial efforts to engage fan culture often function as re-gifting economies, or planned communities that strive to “repackage fan culture, masking something old as something new, something unwanted (or unwieldy) as something desirable (or controllable, or profitable).”  I’ve also blogged about the problematic legitimization discourses that surround industrial efforts to co-opt fan practices and retain ownership over fan texts.  Many, myself included, are inclined to view the Veronica Mars Kickstarter as a prime example of fan empowerment (or, in Henry’s terms, as a techno-realization of a longstanding fannish frustration with audience measurement metrics, and a desire to revive media properties that were cut down in their prime).  But, I still worry about what it means to discursively celebrate fans’ power in purely economic terms.

 

I’m a frequent donor to Kickstarter campaigns, especially those like Womanthology or Tropes Vs. Women in Video Games that are attempting to make a transformative intervention into media industries and fannish subcultures that can be unwelcoming to women.  I’m also all for using Kickstarter to launch creator-owned projects.  For example, I get why Batgirl writer Gail Simone, who was recently fired and rehired by DC Comics after a massive pushback from fans, would want to kickstart a graphic novel where she’ll have full control over the creative direction and, more importantly, the intellectual property rights. I’ll probably pull the trigger and donate to the Veronica Mars movie before the days tick down to zero…or, let’s be realistic, probably before the end of this conversation.  But it’s not because I want a t-shirt, or a digital download of the finished product from Flixter, Warner Bros.’ proprietary video platform.  What I want is information, however filtered through Warner Bros. publicity brass that it might be, about how this grand experiment is playing out, and to see if fans are addressed primarily as partners, or promotional agents.

As AJ rightly notes above, crowdfunding may not be the great equalizer, but it is a vital emergent tool that allows minority voices and audiences that are too often underrepresented by media industries to carve out a space to be heard.  The figures that you’re tracking on your blog are vitally important.  They aren’t just dollars, they’re pointed messages sent to media industries by media audiences.  Can we view the massive success of the Veronica Mars Kickstarter as a call to television executives that there’s a market to be tapped for programs with compelling, complex young female protagonists?  Hopefully.  Would I feel better if Rob Thomas had Kickstarted an original web series, where the profits would be funneled into developing the next Veronica Mars, rather than into Warner Bros.’ coffers?  Absolutely. It’s the slippage between crowdsourcing and outsourcing financial risk here that I find troubling.

Mauricio Mota:

Ok, here comes the black sheep-capitalist storyteller from Brazil ;-)

I was born – literally – at the intersection between Academia, Commerce, Storytelling and Marxism. While my parents were academics and Marxists during the 70-80′s, my mom was a fiction writer trying to figure out how to keep working, teaching, studying, paying bills and finally get picked by a publisher to bring her words to the world. The funny thing of that intersection is that till I was 8 I thought one of my grandfathers was Karl Marx – because of a picture my parents had in the home office. But actually my grandfather was considered the Latin-American Shakespeare.

That mix of backgrounds, struggles and opportunities trained my eyes and perceptions (with some scars and learnings) to always pay deep attention to the relationship between Creators (Storytellers), Distributors (Storysellers) and Readers (Story…buyers?) and to keep on the pace around one of the most fascinating dynamics ever. In the past, the roles were so clear, the imposed status quo was so comfortable/a given and people in general were just having fun with their stories that the Veronica Mars/House of Cards models were impossible to imagine.

Kickstarter didn’t invent crowdfunding for storytelling. Neither did Felicia Day or Joss Whedon. The most efficient systems of crowdfunding for storytelling that I ever seen in my life are the Catholic and the Evangelical Churches. People have been funding saints, bibles, sagas, music concerts, souvenirs or tokens for more than 2000 years. In Brazil, the evangelicals own one of the top three tv channels (where they air religious programs, produced telenovelas and bought series from the US like Veronica Mars). So the whole conversation about “exploring” fandom or using fans to fund a movie owned by a big studio is a little bit strange for me because generally people want to watch and share an experience around a story: be it that story about a guy who could regenerate fast (no, I’m not talking about Wolverine, I’m talking about Jesus), Veronica Mars or about an elite group that uses people’s trust to do whatever they want (I’m talking about House of Cards).

The line between owning something and owing was completely blurred when the Veronica Mars kickstarter campaign started. Many fans donated something because they feel such an emotional connection to that cannon that gave them so many good times that they feel the owe something to it and they want more of the pleasure that story gives — with or without having something material back (a shirt or equity). It is the difference between Profit Sharing and Sharing Collective Value.

The roles are also blurred, thanks G’d — both on Veronica Mars and House of Cards. And today I’m able to fund the stories my company creates from different sources: fans, non-profits, global advertisers, studios, networks or a toy company.

Because the Veronica Mars campaign is like advance money given by fans to the creator that implicitly says: “Hey, here is the money I would already buy for this and that, so now go make that extension so I can have the storytelling experience that no money nor a shirt can give me. Oh, I can also make it with my Mastercard and don’t need to wait for someone to decide to fund it?”. Instead of investing money on the IP after it airs, fans are doing it before.

Everyone, on the House of Cards case, was mesmerized by two things: launching 13 episodes at once on Netflix and the fact that some of the decisions to produce were based on algorithms. In the end of the day, the “series marathon” culture is something that is part of the fabric of pop culture consumption; Kevin Spacey is a great actor and amazing villain; politics brings eyeballs, fans add value whenever they watch something and the British version was already really good. If we build it, they will come. And with David Fincher behind, maybe (just maybe), the execution will be good. ;-)

By the way, The funders behind House of Cards are also “outside” the regular model as the Kickstarter examples: Goldman Sachs, WPP Group (one of the largest advertising groups in the world) and AT&T.

Netflix move to offer exclusive content at once was brave and risk taking strategy in a town where networks kill shows on episode 3. VOD changes the importance of focus groups and research to a level that makes me love where all this is going. Because so many amazing pilots or shows would have survived if Netflix, Amazong, Hulu and Kickstarter existed and gave that opportunity to fans, creators and last but not least, studios to make a decision.

Yes, studios.

Because everybody loves to blame the Studios for Hollywood’s lack of innovation. Being a Studio is HARD. Crowdfunding is also hard. But what happens next is the point I’m trying to make.

The Veronica Mars case will show how sending the gifts and tokens for all the 50k+ backers (including movie sessions into remote cities) is really, really, really hard to accomplish but a Studio knows how to make something like this happen. And before the tomatoes come, the discussion is not if the studios do it well or not, but they make it and they have a system. If fans, indies, academics and writers believe there are improvements to be made, fight for it or kickstart a project and start your own Studio. It is about re-allocation of power and responsibilities and not resetting a whole organism that has brought to the world amazing stories – including Veronica Mars.

The Studios used to have the formula of success. Using Henry’s recent book as a reference, the formula was “If doesn’t get picked by studio it is dead”. Now it probably would be “If doesn’t get picked, lets talk to the fans and other distribution channels” (not so charming as “If it doesn’t spread, it’s dead” but really fascinating).

Now nobody has is total control, decision-making power is more shared. But Studios/Networks still have the most efficient marketing and logistics machine in the world and they deserve their share. Fans and storytellers that know how to build their own micro-networks also deserve a share.

Fans are now Studios. Advertisers are Studios. Amazon is a studio. Netflix too.

So, the roles are not only changing, they are blurred and the winner is the story. Because generally we don’t know what we want until a story is in front of us and we say: I want more of that. And I will pay with my time, my emotions, my network of friends and my money.

Aymar Jean “AJ” Christian is an assistant professor of communication in the Media, Technology and Society program at Northwestern University. His manuscript, tentatively titled Off the Line, Independent Television and the Transformation of Creative Economy, explores the politics and value of the web series market. He edits a personal blog, Televisual, has been published in the academic journals Continuum, Transformative Works and Cultures, First Monday and Cinema Journal, and in the popular press in Slate, Indiewire, The Wall Street Journal and The Root, among others. For more information, visit his site.

Suzanne Scott is a Mellon Digital Scholarship Postdoctoral Fellow in the Center for Digital Learning + Research at Occidental College.  Her work on fandom within convergence culture, transmedia storytelling, and fanboy auteurism has been published in the anthologies Cylons in America, The Participatory Cultures Handbook, and A Companion to Media Authorship, and the journal Transformative Works and Cultures.  She blogs at Revenge of the Fans and tweets @iheartfatapollo.
Mauricio Mota is one the founders of The Alchemists, Entertainment Group responsible for building original transmedia narratives and content for studios, publishing companies, fans and brands. Some of their clients include Coca-Cola, Petrobras, TV Globo, CW, Elle Magazine, NFL, Nextel and the Brazilian Ministry of Education. He was responsible for bringing the concept of transmedia storytelling to Brazil and implemented the Transmedia Communication Department for Globo Television (4th largest network in the world).

 

 

 

Filed Under: branded entertainment, fan culture, interviews, participation, television, transmedia entertainment
March 26, 2013

Kickstarting Veronica Mars: A Conversation About the Future of Television (Part One)

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Henry Jenkins:

When I was writing Textual Poachers in the late 1980s, I stumbled across a fascinating scheme being floated by fans of George R.R. Martin’s fantasy series, Beauty and the Beast, a series with a very committed audience, but one that was small enough that the program was always in danger of being canceled. The fans were suggesting a plan where fans would pay into a fund that would cover the cost of the series production and then would received VHS tapes of episodes once they had been made. The fans rightly recognized that the Nielsen Ratings measured the scope of viewership but not its intensity, and that the scale of success demanded to stay on network television was considerably lower than what would be required to cover the costs of production. At the time, such plans were unlikely to succeed, given the nature of the media environment: they really did not have a robust method for collecting funds from dedicated fans, the producers would not have had a viable business model for proceeding under this unstable system, and the distribution of episodes via VHS was going to be clunky at best.

We flash forward two decades and recent events suggests we have moved dramatically closer to making such a scenario possible. First, we have seen Netflix become a producer and distributor of original television content — programs that look and feel like network television (actually like HBO or AMC programming) but which are distributed digitally without ever being broadcast. Netflix’s first venture in this direction was House of Cards, which seems to have attracted a very solid audience, and their second will be the relaunch of Arrested Development, a fan favorite series that Netflix has brought back after several years in limbo. We are seeing similar moves by Hulu and YouTube, both of which would like to get into the business of producing and distributing web-based television content.

And, then, we have seen Kickstarter emerge as a platform that, with the example of Veronica Mars, has demonstrated the possibilities of fan support pushing a once canceled program back into production — in this case for the big screen. And for the Veronica Mars scheme to work, we have to assume there were behind the scenes discussions between Rob Thomas and Warner Brothers (which still owns the rights to Veronica Mars) that would allow them some basis of proceeding. We now are hearing that a range of other producers and show-runners are starting to explore whether they might deploy similar tactics to gain a second chance for their passion projects.

This week, I have gathered together three friends, who bring different kinds of expertise to thinking about the short term and long term implications of these developments.

Aymar  Jean “AJ” Christian:

Hello!

It’s been fascinating to see relationships between producers, fans and distributors reconfigured in digital marketplaces!

About a year before Kickstarter launched, I was drawn into the world of crowdfunding through Felicia Day. Day was a working actress with credits on shows like Buffy the Vampire Slayer when she decided she wasn’t ever going to get a leading role and showrunner status unless she did it herself. Intermittently unemployed as so many workers in Hollywood are, she wrote a pilot for The Guild, about a group of gamers, based on her experience playing World of Warcraft in between gigs. She and a skeleton crew produced most of the first season on a dime and then came to place a lot of indie producers find themselves: without funds to continue. But those few episodes had built a fan base, and, through a Paypal link on the show’s active website, she raised thousands to kick-start the rest. That early fan interest shocked the industry, distributors came calling, and The Guild found distribution through Microsoft, who was/is trying to build an entertainment platform outside of television. Day is now a huge source of inspiration within and outside the web television industry and a key brand ambassador for MSN.

In my years researching the “web series” or independent television market I’ve seen crowdfunding take a central place in show development (so much so I’ve tried to track it on my site). Series that built communities of fans early and quickly inevitably turned to crowdfunding. Soon shows targeting all sorts of groups dissatisfied with legacy television used sites like Kickstarter and Indiegogo to keep indie brands alive. Lesbian web series Anyone But Butraised over $30,000 for its third and final season; The Misadventures of Awkward Black Girl ($56,000, nearly twice the ask) for its second; The Outs (over $20,000, many times the ask), a gay-led show, did it in two rounds; last year brought Black & Sexy’s The Couple ($32,000) and Latino-focused show East WillyB ($51,000), not to mention the prodigious work of Freddie Wong, whose canny, Asian-American-led Video Game High School has crowdfunded over $1 million to date (season 1, season 2).

Raising money not only gave them funds to survive, and extra opportunities for press and marketing, they also let creators build a database of their strongest fans and supporters, who would then proselytize the show on social networks. This sometimes led to distribution and development deals with both online and on-air networks.

In short, crowdfunding causes us to rethink relationships in media industries, and think very specifically about the kinds of value producers and fans generate from television, as a number of scholars are exploring, from Jason Mittell, to Michael Newman, to your work in Spreadable Media. For independent producers, crowdfunding rewards creators with a clear pitch to specific communities, who are in turn rewarded with a show conglomerates might be reluctant to green light. Of course, this kind of value is hard to sustain in our media landscape, and the fact that Veronica Marsraised several times more than most projects before it in 24 hours speaks to the kinds of value conglomerates are able to generate when they have already invested in marketing properties.

 

Aymar Jean “AJ” Christian is an assistant professor of communication in the Media, Technology and Society program at Northwestern University. His manuscript, tentatively titled Off the Line, Independent Television and the Transformation of Creative Economy, explores the politics and value of the web series market. He edits a personal blog, Televisual, has been published in the academic journals Continuum, Transformative Works and Cultures, First Monday and Cinema Journal, and in the popular press in Slate, Indiewire, The Wall Street Journal and The Root, among others. For more information, visit his site.

Suzanne Scott is a Mellon Digital Scholarship Postdoctoral Fellow in the Center for Digital Learning + Research at Occidental College.  Her work on fandom within convergence culture, transmedia storytelling, and fanboy auteurism has been published in the anthologies Cylons in America, The Participatory Cultures Handbook, and A Companion to Media Authorship, and the journal Transformative Works and Cultures.  She blogs at Revenge of the Fans and tweets @iheartfatapollo.
Mauricio Mota is one the founders of The Alchemists, Entertainment Group responsible for building original transmedia narratives and content for studios, publishing companies, fans and brands. Some of their clients include Coca-Cola, Petrobras, TV Globo, CW, Elle Magazine, NFL, Nextel and the Brazilian Ministry of Education. He was responsible for bringing the concept of transmedia storytelling to Brazil and implemented the Transmedia Communication Department for Globo Television (4th largest network in the world).

He began his career as an entrepreneur at the age of 15, when he developed a story-creation platform with writer Sonia Rodrigues. Used in over 4000 schools, it was licensed 8 times and used as a tool to facilitate innovation and creativity for  many top 500 companies and the UN.

 

Filed Under: branded entertainment, c3, fan culture, interviews, participation, transmedia entertainment
March 25, 2013

Comics, Comics, Comics…

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A while back, I announced that alternative comics creator C. Tyler was coming to USC to give a talk about her life and work. Tyler was part of the group of women who contributed to the important Twisted Sisters anthology series; she worked closely with Aline Kominsky-Crumb (not to mention Aline’s husband, Robert) and has been married to Justin Green (another key figure in the underground comics movement) for several decades. She has always produced bracingly honest, beautifully crafted, autobiographical stories, often centering around her experiences of low-paying jobs and the challenges of motherhood, but deeply embedded in a sense of family and gender politics. Tyler has justly gotten new acclaim and interest as a result of You’ll Never Know, a three volume series of graphic novels focused on her father and mother, who were World War II veterans, and what they passed down to subsequent generations.

People who attended her talk at USC found it a remarkable experience: she was so fresh and authentic and down to earth about herself and her art; she shared enormous insights into her tools, her raw materials, and her process, and she was so generous in engaging with our students, many of whom were young women who want to make their own creative contributions to the world. The program flew by with never a dull moment. So, I am very proud to finally be able to share the video of this event with my readers.

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On other fronts, I’ve wanted for a while to do a shout-out to the wonderful work being done on a new web comic series, My So-Called Secret Identity.

Here’s some of the background about the project they provide online:

My So-Called Secret Identity is what happened when internationally-acclaimed Batman scholar and popular culture expert, Dr Will Brooker, decided to stop criticising mainstream comics for their representation of women, and show how it could be done differently; how it could be done better. Working with professional illustrator Susan Shore and PhD in superhero art, Dr Sarah Zaidan, Brooker assembled a team to build a new universe, close enough to the familiar capes-and-cowls mythos to offer critical comment, but distinct enough to strike out in a whole new direction and offer a story unlike any other superhero title. The costume designs and character sketches for My So-Called Secret Identity were created by established names and fan favourites, from Lea Hernandez to Hanie Mohd. These very different artists offered very different takes on the characters and their styles, but they had one thing in common. In a deliberate reversal of mainstream industry conventions, almost all the creative team behind MSCSI are female.

And here’s a bit about the series’ main character:

All her life, Cat’s been taught to be little, learned to keep herself small, tried to avoid attention. Don’t be too full of yourself. Don’t show off. And most of all, don’t let people know how smart you are, because they don’t like it. But Cat really is someone special. Cat is the smartest person in Gloria City. She remembers everything she reads; she knows how everything connects. And she’s getting tired of pretending, of hiding, of acting dumb to save other people’s feelings.

My So-Called Secret Identity is, to put it in technical terms, wonderful. You can tell from the first page how much thought has gone into this story, the development of its protagonist, the visual treatment of the material, and the way to share this tale with readers. Brooker brings to this project a life-time of thinking deeply about the genre conventions of the superhero comic, but he also brings with it a sensitivity to the many different ways where the world strips young women of their self-esteem and teaches them that they should not be so “confident” in the ways they speak about themselves and their work.

Cat, she of many names and many identities, she of great power and intelligence, is struggling to figure out who she is and where she belongs. She is working to piece together her mission and to come to grips with her power.

Susan Shore and Sarah Zaidan’s visual style is warm and soft, standing in contrast with the garish look we associate with superhero comics, and there is a strong sense of place here as Cat shares with us some of her favorite nooks and crannies in Gloria City. This is one of the strongest first books in a new comics series I have read in a while and I can’t wait to see more. The creators are raising funds as they go,so if you like what you see, make a contribution.

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I also wanted to give a shout-out to a new blog, started by William Proctor, a comics scholar at the Center for Research in Media and Cultural Studies at the University of Sunderland, who was nice enough to play host to me this summer when I was visiting his city. His blog, Infinite Earths, intends to bring together a community of academics, fans, and artists, who want to talk seriously about comics, especially British comics, and so far, it has lived up to any expectations. So far, he has published an autobiographical essay by the above-mentioned Will Brooker discussing his childhood fascination with some of the ground-breaking Vertico titles and the first part of an extended rumination by Bryan Talbot, one of my favorite British comics creators, about the thinking that went into his now classic A Tale of One Bad Rat, as well as Proctor’s own notes about a recent Talbot lecture on the history of anthropomorphic animals in comics. I have already promised Procotor an interview about my own current comics research, but regardless, I plan to keep close eye on this blog in the months ahead.

 

Filed Under: book shelf, Comics Culture, favorite things, University of Southern California
March 20, 2013

Kickstart This!: Is The World Ready For a Nigerian Superhero?

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Like many of my readers this week, I am enormously excited about the ground-breaking success of the Kickstarter campaign to get Veronica Mars into production as a feature film and what this means about the future relations between fans and producers of cult media. Next week, I am planning to run a extended conversation with some key thinking partners placing the Veronica Mars campaign (and Netflix’s venture into original television content) into some perspective.

But I don’t want us to forget that Kickstarter has been as powerful if not more so in helping to provide seed funds for independent artists of all kinds and as such, it has become a key vehicle for increasing the diversity of cultural production. My co-authors Sam Ford, Joshua Green, and I discuss Kickstarter in our book, Spreadable Media: Creating Meaning and Value in a Networked Culture, alongside a range of other developments which are creating stronger bonds between independent artists and their supporters — from pre-production through release.

Today, I want to put my weight behind an independent media property — Spider Stories — which was brought to my attention by a USC undergraduate, Charles Agbaje. The Agbaje Brothers (Charles and John) have been publishing independent comics under the Central City Tower label for several years now, and they are seeking funds to take their efforts to the next level — developing a cartoon series which has its roots in traditional African folktales and myths, but which speaks to the genre expectations of our current pop cosmopolitan generation.

Here’s how they describe the basic premise:

Spider Stories follows the tale of Princess Zahara who is thrown into hiding after the royal family is overthrown by a corrupt neighboring kingdom. While traveling with a misfit caravan of merchants she meets a wandering drummer griot who introduces her to the spirit world. Armed with a mystical staff, the fearless princess embarks on quest to reconnect with the spirits, reunite her homeland, and reclaim the throne.

We are developing an 11 minute animated pilot for a fantasy adventure series called Spider Stories. Your pledges will go towards funding a team of animators to get it done at a professional level of quality.

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 They argue that fans of superhero comics have grown up on Norse myths (Thor) and Greek myths (Hercules); we are starting to see Japanese and Chinese folktales making their way into anime and manga, but that comics and animation have so far done  little to tap into the rich cultural traditions of Africa (with the possible exception of the recent revamp of The Black Panther at Marvel). The Agbaje Brothers have expressed concern with the fact that African-American youth are often cut off from their own cultural traditions and all of us receive a single-dimensional understanding of Africa (which many westerners see as a country rather than a continent with many diverse national traditions). However, they are also concerned that so often stories by and for African-Americans get cut off from the cultural mainstream and thus do not reach the largest possible audience. So they very much want to create something that speaks across racial and cultural divides.

If the art work and proof of concept videos they share on their Kickstarter page are any indication, this has the potential to be a spectacular project, and it is precisely the kind of production that Kickstarter was designed to support — one which is unlikely to get very far with mainstream animation or comics producers unless they can demonstrate a broad range of support and can show the world what they can do. Let’s see if we can give them their chance.

In some of their promotional materials, the brothers talk about how their experiences growing up together had shaped the kinds of stories they want to share through their work. I asked Charles to tell me more about these formative influences on their work:

The stories we made growing up span all kinds of sci-fi, fantasy, and superhero tales. We were first inspired by the original Teenage Mutant Ninja Turtles cartoon, and you can see early on we invented several mutant animals of our own. Later we were influenced by the wide variety of anime that hit in the late 90s, particularly shows that made their way onto Toonami. Dragonball Z, Gundam Wing, Tenchi and more were among our favorites. As video games became more sophisticated RPGs and Adventure game story-lines such as The Legend of Zelda also influenced our style. Throughout, the complexity and action in the DCAU such as Batman: The Animated Series, Batman Beyond, and Justice League also contributed to our sensibilities.

We have our fair share of costumed superheroes such as the Storm Surfers, mutant animals like The Frogs, and classic swords and sorcery in Crimson Knight. Even though a lot of these characters started off fairly simple, some we’ve had in our minds literally since we were 5 years old, and the stories have since grown and matured.

Starting with Project 0 in 2010, we moved away from our old ideas and began to synthesize them into new properties that couldn’t be so easily labeled. This also helped us as story tellers. In creating new stories we were able to critique them objectively without the nostalgia lens that would only really make sense to us. Project 0 is a mix of fantasy, sci-fi and adventure taking cues from a lot of our previous original properties, to as diverse sources of inspiration as Digimon and The Matrix.

Though we still plan to revist several of our age old stories, we are now moving forward with another new series called Spider Stories.

Spider too takes cues from a lot of our old ideas, and then more modern fantasies such as Avatar The Last Airbender or Nintendo’s Fire Emblem. It takes the same grand scale epic appraoch to world building and story telling that fans around the world love to see. But it does it in an African inspired backdrop which, while there are a few out there, have never really been acknowledged by mainstream audiences. We’re doing a lot of homework on African mythology and history. And we are always sure to consult our cultural experts, our parents, to make sure it stays authentic.

So often the depiction of blacks and Africans in the media is one of poverty, corruption, or ignorance. At its most positive, black characters are often sidekicks or best friends to the lead, and black culture is typically framed through an other-ed lens. Even when it isn’t, such shows and movies are often relegated to niche markets and targeted so narrowly as ‘black entertainment’ that it may be alienating to non-black audiences.

We want Spider to really be a universal story. While it takes on African aesthetics and sensibilities, it is written to be accessible to all audiences regardless of ethnicity. It’s pure fantasy, not historical fiction or an adaptation of an existing myth. We hope audiences will be able to relate to the characters as people first. The nods to culture and history should spark interest in fans to seek out and learn more about Africa on their own. Art is often a launching point for cultural exposure, and the more it’s seen, the more normalized it becomes.

Filed Under: book shelf, branded entertainment, Comics Culture, transmedia entertainment, University of Southern California
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